10676399410 Kenmore Refrigerator - Instructions

All food and drawers were removed from the freezer, including ice tray. The left side shelf brackets were removed to ease removal of the back panels which expose the the bi-metal defrost thermostat. Six screws to remove the large back panel, plus the shelf support rails needed to be loosened to remove the smaller upper panel. The bi-metal thermostat is mechanically clipped to the upmost coil of the condenser. The two wires must be cut and wires for the new thermostat spliced in. The wires were tinned with solder to insure a good connection, then twisted and crimped with an automotive end connector. With the smaller 22. 8 Cu. Ft. Refrigerator a lot of the work will have to be performed with one hand. The hardest problem here is diagnosing the malfunction correctly in the beginning. I was impressed that the replacement part was received in two days . . .

I spent several hours defrosting the unit. Making sure the vents were all defrosted and free of ice. The part replacement is fairly straight forward; remove the thermostat, cut two wires, reconnect the wires following color codes, attach to coil and restart. And, "Yippie!". Nothing. Zilch. Zero. Because I could not connect with the online repairman, I spent 40 bucks for nothing; problem was not resolved. Thanks for taking my money. I'm bummed and with just a little less money in my pocket. Never again will I ever purchase another Whirlpool product. Or buy from your outfit again (because of the over priced part). I replaced a 25 year old 'working' General Electric fridge for this junk that sat in the warehouse for four years before this was delivered to me in 2018 and sold to me as a "new" appliance. This was found out only when it crapped out and I needed to have it checked out for repair. Oh yea, I only had the comment section and the part recommendation to go by, and the latest comments are at least two years old. I'll be surprised if this even gets posted.

My owners manual said to unplug fridge from elec outlet, use a kitchen knife to gently pry off the switch plate
(manual had a pictoral example), unclip the two wire, replace with on new switch and replace the switch. Close
door and plug back in. Open door to check that the lite
works. Walla! It did. Thanks!

Sincerely, Ron Marshall, Billings, MT

Popped the old one out with a kitchen knife and popped the new one back in. It tool less than 15 seconds!!

taped the door shut ,measured a block of wood and stuck it under the door for support.....unbolted bottom hinge,slipped on hinge bracket and reassembled.no muss no fuss.

I pried the old one out with a screw driver and pushed the new one in. I expected instructions in the box it came in but there were none.

unscrewed the old one! installed the new one! That simple. And I'm female, how easy was that!

Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

unplug freg.took everything out.pulled out shelves and pulled out back panel.their was my part i had to replace.

Followed recommendations from others but went with most likely by percentage = defrost timer kit. Did not solve issue. Then went with bi-metal thermostat and that did not fix the problem. Tested the thermostat as recommended on line and old part was bad, new part ok. Then I saw on line that I should have listened for fan operation. I checked and found the fan motor to be defective. Replaced the motor and refrigerator worked fine. Both the motor and bi-metal thermostat were required. Should have checked fan operation first.

After receiving the new part almost immediately,using two screw drivers, removed the broken switch from the plastic frame. Be careful not to scratch or otherwise tear the plastic...very pliable. Since the original switch was factory installed and the wires were packed in fiberglass insulation, the switch came out but the wires and clips were still in place and could not reach the new switch. It was necessary to pull them down with bent long nose pliers...used a lot of "pull" but the wires held up.Connected the switch, turned the power on and there was light! Reports from other users really took the uncertainty out of the task.

I tried to remove the old light switch using a putty knife and a hammer. It was hard to compress the plastic tabs to pull it back through the hole, but all of a sudden, the lights came on. I guess banging on the switch freed-up the contacts. The new switch is now a spare part in case I need it.

remoove all the food and shelves out from the freezer section, remoove the light bulb lens ( 1 phillips screw) remoove light bulb, take out 6 srews on the back panel then slide out through the top with a slight bending curve motion, the bimetal thermostat will be clamped to the evaporator inlet, ( just after the cap tube) snap it off, then cut the wires about 2 inches from the stat, strip the ends about a quarter inch with wire strippers, same on the new stat, then use 16 or 18 gauge butt splices and crimp them , then reassemble in reverse order.

Switch off power at mains outlet. Pull off the front trim panel on the control box at top of the refrigerator compartment (it is just clipped into place). Behind are two screws which you remove. Remove the bulb and also two screws underneath and towards back of the control box. You can then pull down the control box. The defrost timer board is now visible and can easily be switched out (it comes with instructions how to do this). This job too no more than 20 minutes and saved me buying a new refrigerator at $1000.