36348257892 Kenmore Refrigerator - Instructions

I simply followed the excellent video, once I discovered the lower door hinge was the problem. Part Select was amazing! A $25 part and 15 minutes saved me $1,200+ ... the price of a replacement refridgerator. Thank you!

I watched the video on your web site first.Then I proceeded to do the repair exactly as the video showed. Very easy!!!!!

Turned refrigerator off. Removed food from right hand (refig.) door. Closed door. Removed upper hinge cover with a standard Phillips screwdriver and then removed upper hinge by removing two 5/16" bolts using nutdriver. Lifted door up to clear the bottom hinge-post and set it on the table. Removed the kick pan at the bottom of the refrigerator and then removed the bottom hinge-post which was attached with two more 5/16" bolts. Installed new lower hinge post and rubbed a small amount of mineral oil on the closing cam (which is riveted to the hinge-post). Removed the old upper closing cam from the door (5/16" bolts) while it as lying horizontal on the table and installed new cam lubricated with a small amount of mineral oil. dropped the door in place, replaced upper hinge and cover. Replaced kick pan. Done.

1.Emptied the stuff from inside of the fridge door.
2.Using a phillips screw driver I removed the plastic cover over the top hinge.
3. Using a small ring spanner I removed the two bolts holding the top hinge (pin), removed the hinge and lifted the door off the bottom pin.
4.Using the same spanner I removed the bottom hinge containing the broken plastic cam.
5.Replaced the broken hinge with the new one and put a little grease on the hinge pin.
6.Placed the new plastic cam on the hinge pin and refitted the door.
7.Replaced the top hinge and plastic hinge cap, Job Done!

A couple of points a) When your plastic cam needs replacing, always buy the hinge pin & plastic cam. The pin has a plastic cam welded to it and as this is the partner of the plastic cam it will also be worn so you should replace them as a pair.
b) You will spend more time cleaning the 'out of the way' parts of the fridge than actually carrying out the repair.

My fridge is now as good as new.

Removed all items from the door shelfs.
With the door open, picked up the door and slid it upward as far as it would go. Asked wife to place a stack of books under the door to keep it at the proper height. Removed the lower hinge pin assy. remved the door stop. Installed new componets and reinstalled the door stop. The door was now level with the freezer door.

I had to remove the top hinge of the door and shut off the water supply to the automatic ice maker. I then unhooked the water line and pulled it through the guide as I took the door off. Once the door was off, I removed one bolt with the nut driver and replaced the cam. I reversed the above actions and replaced the door. It is very important to adjust the door so the seal fits tightly and evenly all round the door. It was a relatively simple procedure that went very smoothly.

First issue, I tried to get the top hinge cover off by gently prying. No go. Went to get a step stool and discovered a small screw holding the plastic cover on. At least I didn't break it by prying. I then removed the two top hinge bolts and removed top hinge. I then lifted the door off the bottom hinge.

I then removed the bottom hinge (two bolts) and replaced it with the new hinge with the attached lift cam. (Bottom half of cam)

I then removed the broken lift cam from the bottom of the door, replacing it with the door closing cam included in the hinge assembly package.

Second issue: I did not need to order the DOOR closing cam as a separte item as it came with the hinge assembly package. (There was a warning note in the hinge assembly package to use the door cam included, as new materials had been used and abnormal wear could occure if you didn't replace both pieces of the lift cam)

I set the door back on the bottom hinge, replaced the top hinge and tested. The door would NOT close on it's own. Getting down on my belly I could see resistance of the door light switch was keeping the door from closing. The fix of this issue was to load the door with the normal use items. This provided enough weight to the door and offset the resistance of the switch. EVERY THING WORKED GREAT. Time was 26 minutes from start to finish.

Followed other messages to complete fix. Simple overall.

Please note that if you buy the hinge assembly, you get spacer parts that mate. If you don't you have to hack-saw the rivot off the old hinge assembly to do your repair. Hinge assembly cost more but less work.

Same as the others, just propped the door up and took off the upper and lower hinge parts and replaced them. One note: the old hinge was so torn up that some of the shims were partially destroyed. Since I didn't order the shims, I had to do a little machining. It might be a good idea to order shims if there is ant doubt.
P.S. With normal shipping, the order arrived in 2 days!

Don't even need to empty the shelves in the door.
Just prop the door up with a block of wood from the floor to the bottom of the door. Lay on the floor and replace the parts.

The door was acting up for a long time. I wish I had researched and repaired the problem a long time ago. Now it works great!

The refrigerator door would now close and notice broken plastic on the floor. It is a 1990 or so GE fridge. To repair - ordered the Cam Riser (the plastic piece that broke and the matching lower door bracket.

Took off the lower hinge with a socket wrench. removed the door. Replace the old Cam Riser with the new one. Slid the door onto the upper guide then fastened the new hinge with the socket wrench.

Easy job .. around 20 minutes.

I could see a broken part but couldn't tell exactly how it was oriented on the hinge. I bought just the cam riser but then thought I needed the hinge kit based on what I read on this site. Then I saw better pictures of the hinge kit on another site & realized there are 2 cam risers that meet. The one riveted to the hinge was fine (in my case) - I only needed the upper one...a very inexpensive repair. Do NOT remove the door for this repair. Slide the door up a bit while closed and use a pint-sized paint can to prop it up. Make the repair and remove the can...done.

Laid a 3 1/2" block of wood about a foot long under door, pried up door level with other door and used a couple of wedges to hold door up. Used 1/4" sockets and ratchet to remove and reinstall hinge.

Discovered the door cam was broken. Did a search, found the part on PartSelect.com. Read the repair stories and realized I need two cams. So I just bought the whole hinge assembly figuring it would be a little easier and did not cost that much more.

Put blocks under the door, unbolted the old hinge from the refrig, and the old cam from the door. Replaced them with the new parts, and I was all set. Took about 15 to 20 minutes. Had my wife stand by the door just in case it fell, which I knew it wouldn't.

Removed trim cap at top of door. Removed two hex head screws and lifted top hinge off door. Lifted door off lower hinge. Unscrewed broken cam riser from bottom of door and replaced with new part which was then screwed into place. Replaced door on lower hinge, Replaced upper hinge onto top of door, replaced screws and replaced trim.

Easy peasy. :-)