JSC23C9EEM00 Jenn-Air Refrigerator - Instructions
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Water accumulating in front of refrigerator or freezer
In the bottom of the refrigerator cabinet is a small drain that should allow any extra water to drip down to the bottom pan of the refrigerator where the compressor is. The compressor is warm and will evaporate the water quickly. If that drain gets clogged then the water will eventually spill out onto the floor. These parts are not necessary to fix the leaking water but when you open the cabinet to check around, you’ll find a lot of mold and fungus has grown on the Styrofoam because of the wet conditions. So I replaced the Styrofoam holders that secure the heat exchanger. This is easily done by removing the white plastic cover in the back of the refrigerator, and then wiggling out the two Styrofoam holders on the left and right. It’s a little easier if you have the new parts before you remove the old parts because they have to fit in just right, but it’s easily figured out. To clear the drain, it’s a little difficult because the tube makes a nearly right angle just below the drain hole. I was not able to clear the clog by pushing anything down the hole because it just hit the right angle turn. I found that I had to pull the refrigerator out, identify the tube by reaching in the back of the refrigerator toward the bottom, pull the tube straight, and then jam wire up through the tube to clear the clog. You can also buy a tube replacement but replacing the tube requires getting into the back of the refrigerator also, so both are about the same level of work.
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- Customer:
- William from Esperance, NY
- Parts Used:
- WPW10279882
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Water line cracked at the water valve and was leaking
I took off the broken tube and attempted to order a new one with the confusing we sight at parts.com- after 3 attempts I finally got the right part with help from the operator at parts . Com( nice and helpful) but had to ship wrong parts ( the 2 wrong ones) back. The parts were of good quality and we're not hard to put on
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- Customer:
- JAMES from Brea, CA
- Parts Used:
- W10355588
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
Refrigerator Side Warm
I went onto YouTube to see how to properly replace the old gasket with a new one. The new gasket was softer and had a better upgraded seal design. Installation required me to CAREFULLY use the putty knife to push the gasket into the holding slot. This is also a better. more secure design. The corners of the hard plastic insert did need to be SLIGHTLY trimmed to eliminate some "over gap closeness". I did the work with food in the refrigerator. I suggest that you do an EXTENSIVE defrosting as ice will have probably built-up way beyond "normal" using the old gasket. I defrosted several days after installing the new gasket. I used a hair dryer, spent about a 1/2 hour from top to bottom and drained about 6-8 oz. of "Frost". I also only fill the fridge with food about 3/4 full. This provides proper air circulation and even cooling. I hope you found this helpful.
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- Customer:
- Howard from Columbus, OH
- Parts Used:
- EDR1RXD1
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Wrench (Adjustable)
Time to replace water filter
Removed old filter then insert new filter and pushed door closed
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- Customer:
- David Barnes from ROSWELL, NM
- Parts Used:
- W11384469
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Rocker on switch broke off
Eased the putty knife under the edge of the switch housing and pried it off. Pulled two wires off the old terminals and hooked them onto the new one and reinstalled into the refrigerator body.
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- Customer:
- David from GROVESPRING, MO
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
light did not work on the refrigerator side
bulbs were not burnt out. received the new switch in a few days. watch the short video, was good to see how it comes out. used a putty knife to release the defective switch, removed wires put them on the new one and posed the new switch back in. Not bad Part cost $11.00 7 dollars shipping so for 17 bucks it works great. nice to see what is inside the refer!
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- Customer:
- Kathy from TEMECULA, CA
- Parts Used:
- W11384469
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Light switch broke off
We looked up the problem online with the model number of the refrigerator. We ordered the part and followed the video installation that was sent with the order and was found online prior to purchasing
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- Customer:
- Fred from Watertown, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
19 year old light switch broke
Great service. Unpluged old switch and pluged in new one. Works great
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- Customer:
- Gary from Jenkintown, PA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Lights didn't always come on when was opened
Used a screwdriver to pry loose the old switch, swapped wires to the new switch and pushed it into the opening. Took about 2 minutes.
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- Customer:
- Paul from Hinsdale, IL
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Door Light switch cracked Mounting
I noticed that the refrigerator was having trouble maintaining temperature. Thought it might be time for new one until I found out that a new frig was $5k to $7K. Just happened to notice that the light switch didn't look quite right (was not sitting sqaure to the door). Once I pressed it it came loose. I then realized the the lights were staying on (50 watts of heating). Replaced the switch and the frig started working like new.
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- Customer:
- carlos from haverstraw, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Replace Bad Switch
Pry old switch and pull out. Disconect two wires. Put two wires on new switch, must be inserted right and connections not loose. Put switch in, making shure wies do not come off and snap in place
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- Customer:
- JONATHAN from ELKINS PARK, PA
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
old switch left freezer bulb always-on
Unplug appliance. Socket wrench to unscrew two screws. Module drops down. disconnected two press-on wires by prying off with screwdriver. Removed old switch. Press-fit new switch. Reconnected two wires (color coded). Screwed module back in place. Plug in appliance.
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- Customer:
- George from North Scituate, RI
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken light switch
Part was easy to order, delivered quickly, installation very easy. Just unplug the unit, pop out the old swich using a screwdriver, disconnect and reconnect leads and pop switch back in. Definitely recommend that you can do it too.
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- Customer:
- Gregory from middle island, NY
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
light would work intermitently
removed the 2 screws that held the panel in place, had to reach up and push on locking tabs to lower trhe front of the panel. was able to then push on the locking tab of the switch to release it. removed the wires, replaced them onto the new switch, and snapped the switch into place. the rest was reverse of the uninstall process.
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- Customer:
- John from Jefferson Hills, PA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Internal light did not come on each time the door was opened.
After disconnecting the electricity. I followed the instructions as indicated in the "HOW TO" article on the website. I used a steel putty knife and pried the light switch out of its retaining hole. I worked the right side the most since this is the side with the retaining clip. After I removed the switch I transferred the two electrical outlets to the new switch and easily snapped it into place. Engaged the electric power and tested the switch.
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