JS42PPDUDB15 Jenn-Air Refrigerator - Instructions

Go first to Kitchenaid web site and download their consumer services Technical diagnostics on the ice maker. Very well written and clear to follow. Instructions step you through interpretation of blinking code lights which is key to finding the real problem and leads you to repair the correct failed part. My diagnosis said to replace both emitter and receiver. I replaced the emitter first and tried it and solved the problem I didn't need to buy the receiver but I have a spare part now. Do the diagnosis and save yourself some money. PartSelect got the parts to me quickly and saved me money compared to our local parts supply companies.

The ice maker would not fill with water. Water was available to in-door water dispenser. All signs pointed to the ice maker control boards. Ordered and replaced the boards. Within a couple hours it was making a new batch of ice every 30-60 minutes. The repair instruction video was a great help....made the repair a snap!

I first turned off the refrigerator. I then used a hair dryer to melt and release the ice by warming the bottom of the mould. Then I turned the fridge back on and let the icemaker discharge the ice. I then turned off the icemaker and ordered the new part. I unplugged the fridge, removed the icemaker (three screws and an electrical connection). Then I replaced the heater/tray with the new one and turned everything back on. Within a couple of hours we began having ice again.

Removed old filter and installed new filter.

unscrerwed the broke part and screwed in the new one---5 minutes

I had a son put in the new light bulbs. Rather simple

Philips screwdriver
Removed screw (1)
Removed light bulb
Put in new light bulb
Closed door to bulb compartment
Returned screw.

Pro tip! Check how many bulbs you need before ordering. Mine only needed two. I got two. I suspect I’ll buy a new microwave before new bulb burns out again. Ordering/delivery was fast. No need to have spare on hand.

Removing the ice making assembly from the Ice compartment was not difficult except that two of the 3 screws we not visible without a mirror and then my nut driver was 5" long making it very tight quarters, so it was a time consuming process to remove them.
Once the 3 screws were removed the wiring harness was easily disconnected and the whole assembly came out.
The next step was to figure out how to remove the faulty part from the rest of the assembly.
After some strong persuasion the part would not separate from the control Assy. (The front of the unit) To complete the job I had to pull the front cover and unplug the motor and heater assy to expose two additional screws that had to be removed to pull the defective part out. The reassembly went quite easy except the 2 screws that you need a mirror to see. I was also trying to hurry because the frozen items were not holding all that well after the door was open for about an hour and a half. An instruction sheet showing the steps would have cut the time over 1/2!

I was amazed when Fed Ex pulled up to our front door the following day after I ordered the parts, I was wondering what they were delivering and to my amazement it was the parts I had ordered from parts select the previous day , thank you so much , you are awesome. My 73 year old husband who is a 5 year cancer survivor had the part installed and we were ready to start making ice within 1 hour.He went by the installation information sent in by your customers. Thank you all, Jo Mesplay

diagnosed the problem to be the emitter and receiver boards. replaced in about 15 minutes. works like new!

Remove the ice bucket and check that the auger that turns in the ice bucket is free to turn. Cover the open freezer with cardboard or whatever to retain most of the freezer temperature. Remove the holder that supports the top of the motor shaft. Check the splines on the upper part of the motor shaft and also check the seal under the holder. Open the access the door to the motor, remove wiring connector and unbolt the motor. Check the lower splines on motor shaft for condition, clean the shaft and apply new grease to the splines. Before installing, connect the wiring to the new motor, push the door switch in, press the ice dispenser arm outside the door to make sure the motor runs. If all ok, check the motor shaft for fit in the new motor. Be careful not to install the motor shaft too deep in the motor splines, otherwise there may not be enough spline showing on the top end to engage the auger. Bolt the motor in place, close access door and install the holder and ice bucket and make sure everything works. If there is not enough spline showing thru the holder to engage the auger, take pliers and pull the shaft up a bit. This seems to be a hit or miss fit on the shaft but you can adjust the height of the shaft without taking every thing apart again. That's all, not difficult at all. But do check parts and pieces for anything else you might need, parts wise, before ordering the motor by itself like I did. Shipping is high, so try to order any associated parts needed when you order the motor. By the way, This site are great to work with!

The plastic fill cup part is also used to hold one end of the wire “one/off” switch that is manually activated or activated when the ice tray is full. This wire piece fell out because one end, that is part of the plastic fill cup, broke off. The wire switch was fine.

The video demos show you exactly what to do. The repair man showed me a trick to speed up the testing process. The trick is to insert a wire jumper cable to actuate the ice maker and make it rotate. But this isn’t necessary.

Hardest part of this fix is emptying the freezer (bottom with a slide out door) and removing the door.

Why this part is so expensive is beyond me. But I’m happy it was available for a 24yo fridge that still works!!

easy as:

1 open box and remove item

2 remove broken tray

3 insert new tray

Removed old ejector arm and installed new part.

I just popped out the old switch with a flat head screwdriver. Removed the connections and then installed new switch by reversing steps. Popped in back in and the light went on.