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JSD2388AEW Jenn-Air Refrigerator - Instructions

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All Instructions for the JSD2388AEW
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Customer:
Paul from Joshua Tree, CA
Parts Used:
WP61004888, WP61005066
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
noisy fan motor, fridge & freezer not holding temp
I took off the ice maker, disconected the wiring, took out the back of the freezer and took out the fan motor. Harder than I thought because of all the wiring back there, light, fan assembly etc. After that it was easy, took out the old motor & installed the new one. Runs much quieter now, and the fridge & freezer are much colder.
I did this for less than the price of a service call by a repair shop.
13 of 18 people found this instruction helpful.
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Customer:
Doug from PLEASANT VIEW, TN
Parts Used:
W11396033
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Light switch in freezer side got broken
Took a putty knife and
Removed the old switch removed the spade terminals from the old switch and replaced them on the new switch and just pushed the new switch back in place
10 of 10 people found this instruction helpful.
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Customer:
Robert from Kokomo, IN
Parts Used:
12001991
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Ice Maker selnoid malfunctioned.
I called PartSelect and was greeted by a real live person instead of a recording. The lady was very helpful and kind. We decided on the part that I needed, and it arrived to my home in less time than she said it should. I completed the repair with the instructions provided in just a short time. My experience with PartSelect was positive, and it reminded me of the way businesses used to be. I highly recommend them.
11 of 13 people found this instruction helpful.
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Customer:
Harold from Oakton, VA
Parts Used:
D7824706Q
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Refrigerator Ice Maker stopped making ice.
(1) Removed the three screws which attached the ice maker to the freezing compartmnet wall in refrigerator; (2) Disconnected the power to the old ice maker; (3) Removed the old ice maker from the freezing compartment of the refrigerator; (4) Took the white front cover off of the old ice maker; (5) Disconnected the wiring harness from the old ice maker; (6) Removed the "ice making-stop arm" from the old ice maker; (7) Placed the items taken from old ice maker on to the new ice maker; (8) Reconnected the new ice maker to the power; (9) Placed the new ice maker in the proper position in freezing compartment of refrigerator and replaced the three screws. JOB DONE!
18 of 34 people found this instruction helpful.
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Customer:
DAVID from PEABODY, MA
Parts Used:
61005988
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Freezer and fresh food sections too warm, with control settings at coolest.
Thanks to previously posted PartSelect stories, I had a good idea on how to proceed. This component, as others have suggested, is clearly a piece of junk. This is the third time it has been replaced, once under warranty, again in a service call for $160 and now by me, with a PartSelect unit for $52.
The circuit board, with integral relay, resides in the extreme upper right hand corner of the fresh food compartment.
Remove upper shelf.
Remove white plastic control cover through which the lights illuminate the compartment. Finger grips at both sides at rear. Slide forward about an inch to clear the tabs visible at the rear, then tilt down and off. The owners' manual describes this at "Changing the Light Bulbs". It also gets the lightbulb description wrong, but ..........
Now remove the hex head screw facing you at the rear center. Then get its two cousins which are vertically positioned to hold the front of this housing up into the roof. They're left and right, just rearwards of the ends of the control setting dial.
These three tapping screws which you now have in hand are about 1 1/4" long.
Next, there are two Phillips head screws, also into the roof, whice are just to the rear of the two light sockets. Removing these, and the left one is awkward, frees up the control totally except for the wiring harness, which restrains it at the rear.
No matter, just tilt the unit down so that the front lip is pointed down towards you.
The piece-o-crap board is at the right rear.
Pop off the connector, takes some force, and put in your new module.
Order another one now, you will need it.
The service tech who changed out my next-to-last one left a circuit diagram back there with the new control, like saying "I'll be back."
12 of 16 people found this instruction helpful.
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Customer:
THOMAS from STOW, OH
Parts Used:
WPA3073101
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
burnt out bulb
took cover off, installed bulb.
lost the owners manual,
part select's schematics were very helpful
thanks
27 of 62 people found this instruction helpful.
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Customer:
Carole from Magalia, CA
Parts Used:
WP61003425, WP61003421
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
water and ice dispenser would not work
I hired a repairman and it just took him a few minutes to take off the dispenser panel and install the parts. He put everything back and the green light came on. We drew out a couple of glasses of water and everything seemed to work fine. Then before he left he said "let's try it one more time". He put a glass under the water dispenser, pushed the button, something popped and would not work. He took the panel off again and checked the new part and the control board was burned out. It had a black mark on it. We don't know what happened and neither of us know how to find out what happened. Could you please help me. Thank you, Carole Prinz
17 of 32 people found this instruction helpful.
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Customer:
Cory from Birnamwood, WI
Parts Used:
61005988
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Fridge stopped cooling, freezer still cold... Saved $250+
First I hired a repairman to fix it who charged $125 to defrost the cooling coils then said the defrost heater would need to be replaced for $125+labor. He had the wrong part and was going to charge me >3x the price it would have been from Partselect.com too. I figure I saved a minimum of $250 vs having him do the work then charge me yet again for the right part.

Should have just done this myself from the start and saved another $125. Information about the cause, how to test and what parts would be needed were all easy to find online once I actually searched.

Unplugged fridge.

Using diagrams from PartSelect.com and other information online anb defrosted coils with hair-dryer. (This requires removing two screws in back of freezer compartment using nut-driver to remove the panels covering coils... literally a two minute job to expose coils!)

Then found and tested defrost heater.
Defrost heater was fine. Per information online problem then had to be Adaptive Frost Control (ADA) circuit board.

In refrigerator compartment:
1) Removed top housing cover (covers lights, temp controls, etc.) This required removing a single screw (with nut-driver) attaching it to back and depressing two locking tabs near the back on either side. Slide it forward and down. The only tricky part of this repair is getting the locking tabs positioned correctly to get the plastic cover off. I did break the left one although it cover is still firmly in place in this case.)

2) Removed entire assembly from roof of fridge. involves loosening two large headed screws above lights and removing two hex-head screws with nut-driver above either side of temp controls. Next slide slightly to the right to disengage the two large-headed screws (or remove them completely... it seemed easier to just leave them in place.) Dropped front end of control assembly down.

3) Opened plastic box surrounding ADA and pried open locking tab holding it to wiring. Connected new board and set ADA assembly back in place.

4) Put everything back together.

Plugged fridge in and all was well. Exposed the coils again a few days later and they were not frosted up at all.

Total time to replace the ADA was about 20 minutes. Total time for everything including defrosting coils, testing, replacing parts, etc. was an hour max.
9 of 9 people found this instruction helpful.
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Customer:
James from Toluca Lake, CA
Parts Used:
61005988
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Refrigerator not cold - ice build up in freezer cabinet
Chronically faulty electronic board in upper right rear of refrigerator compartment - in Maytag and Jenn-Air. Unplug unit. Remove freezer food to ice chest. Remove baskets and shelves, ice hopper and rear lower panel to expose evaporater fins. Defrost with hair dryer and allow all moisture to dry. Then in refrigerator, remove top shelf food. Carefully remove the upper assembly cover by working the plastic down and slide forward to unhook from rear slide attachments - one on each side. This is the hard part of repair.

Then remove screws from rear wall and just behind the lamps to release the whole control assembly. In the rear right corner is the bad board. Unplug and replace with new board. Reassemble the fridge and freezer. Replug unit.
11 of 15 people found this instruction helpful.
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Customer:
Benjamin from Daytona Beach, FL
Parts Used:
833697
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
Condenser fan motor seized
While investigating a water leak I discovered the condenser fan seized. I removed the fan to prevent a fire and ordered the part. The hardest part was identifying the correct fan. That took longer than the installation.
I cut the wires and spliced in the new motor. It rotated correctly and I replaced the crill.
Done
Total time of ice maker water leak repair and fan replacement about 1 hour.
9 of 9 people found this instruction helpful.
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Customer:
Steven from Brigham City, UT
Parts Used:
833697
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
condenser fan stopped working
1. Removed the cardboard cover.
2. Removed the terminal block and unplugged the old motor.
3. Removed three screws that held old motor to the bracket.
4. Removed the fan blade from the old motor.
5. Installed the fan blade (after cleaning) to the new motor.
6. Crimped on new wire terminals onto the leads on the new motor.
7. Installed the new motor using the fasteners provided.
8. Plugged the new motor wires onto the proper terminals in the terminal block.
9. remounted the terminal block.
10. reinstalled the cardboard cover.
10 of 12 people found this instruction helpful.
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Customer:
JEFF from TALLAHASSEE, FL
Parts Used:
61004441
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
Worn out actuator pad on the water/ice dispenser
First I removed the spill tray, and removed the two screws on the bottom of the dispenser. I was then able to remove the front of the dispenser, which revealed 3 more screws. After removing those screws, the entire assembly lifts out. I removed the old pad, put the replacement pad on, replaced all the screws and the tray, and was done! It took about 10 minutes, start to finish. I saved at least $75 on the repair by doing it myself, and the part only took 3 days to arrive. Best of all, the water and ice dispenser works like new! Thanks, PartSelect!
9 of 9 people found this instruction helpful.
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Customer:
Robert from Londonderry, NH
Parts Used:
61003647, 61003174, WP61001918
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
Door closer on refrigerator side was worn out
This was a very simpler repair to an annoying problem. First I removed the decorative cover on the top hinge pin of the door which was held on with one screw. I then removed the 3 screws of the top hinge pin with a socket, held the door in place with my hand and took off the top pin. Next, I simply lifted the refrigerator door off the bottom worn out hinge.
removed the old door hinge bracket and bottom lower hinge pin that had worn, placed the new bottom hinge pin in the bracket. Finally, on the bottom of the refrigerator I replaced the natural door closer held on by one screw. Lifted the door back onto the new bottom hinge pin, held the door in place and installed the top hinge pin, put the cover back on and the refrigerator is closing like it was new again.
10 of 12 people found this instruction helpful.
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Customer:
James from Pineville, LA
Parts Used:
12001773
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Ice bucket auger yoke was stripped out and turned freely
Removed the ice bucket from the freezer. Removed the single screw on the left side with a nut driver, then lift and pull the tray toward you...there is a wiring harness in back of the tray that I had to unplug...easy, pinch the sides of the plastic connector and it disconnects..and the tray came out of the refrigerator...and the cussing started. Since the threaded yoke was stripped it could not be unscrewed from the motor shaft...I took my trusty Dremel Tool and cut the shaft off so the yoke could be separated from the motor shaft and the motor could be removed from the plastic housing. From here on it was a piece of cake...install the new motor and screw the new yoke onto the motor shaft... I think it has a left handed thread, like the old propane bottles used to have..slide the tray back in, reconnect the wiring harness (it only plugs in one way), make sure the tray is sitting on the 4 side supports, put the single screw on the left side and you are done....put the ice bucket back in and flip the bail down and you should be back on business....!!
9 of 9 people found this instruction helpful.
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Customer:
JAMES from Middleboro, MA
Parts Used:
833697
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Freezer Cooling Problems - would get too warm then too cold. Condenser fan would run sometime but not always
Unplug
Remove entire back panel (both chipboard and metal fan grill)
Unscrew both fan mount plate screws - fan won't be able to come out because it is still plugged in
When looking at back of fridge, locate a small plastic box to the immediate left of the condenser. It's a circuit block. Release the metal spring clip holding the plastic cover in place, and trace the fan wire connections back to the fan. Make a note of which wire is connected to which terminal (1 of the fan wires has white lettering and 1 is just black)
Unplug both fan wire connects from circuit block to release the fan power cable.
Remove the fan mounting plate
Release fan blade clip by pressing fan against motor and unscrewing and remove fan blades
Unscrew motor from brackets - note alignment of motor on brackets
Mount new motor on brackets. Leave plug wire disconnected (replacement motor has a harnessed plug wire)
Connect new plug wire to the circuit block keeping wires connected to the proper terminals
Snake new plug wire behind condenser like the old wire was and run through cable bracket to the back right of the condenser
Plug wire harness into motor and re-mount fan mount plate
Reattach fan blade and secure using blade mount kit
Replace back panels
10 of 13 people found this instruction helpful.
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All Instructions for the JSD2388AEW
61 - 75 of 944