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JSD2789DEW Jenn-Air Refrigerator - Instructions

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All Instructions for the JSD2789DEW
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Customer:
Conrad from Northville, MI
Parts Used:
61005988
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Refrigerator would not defrost and was abnormally warm inside both compartments
The adaptive defrost assembly is located in the refrig compartment. This requires removing the panel which covers the temp controls and interior lighting. In the back right hand corner is the adaptive defrost circuit board. It has a six wire connector and is retained by two screws.

Remove the two screws and grip the connector making sure to disengage the locking tab with holds the connector in place.

Replace with the new assembly by plugging in the connector, replacing the two screws and then reinstalling the compartment cover.

Set the temperature lower than you normally would temporarily to make sure that the system is working properly (takes 30 - 45 minutes).

Once the unit begins to cool again, you can gradually readjust the temperature to it normal range in both the freezer and refrig compartments.

I used a flashlight and a mirror to check the coil in the freezer compartment for a couple of days to make sure that the defrost function was working correctly by looking up into the louvers and observing if there was any ice accumulation.

Easy repair and Partselect provided great on-line information. Also, I probably saved a bundle.
21 of 21 people found this instruction helpful.
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Customer:
Kevin from Tyler, TX
Parts Used:
D7824706Q
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Icemaker leaked water into ice bin causing a glob of ice
Philips head screwdriver and ten minutes was all it took! I removed the two screws that hold the icemaker assembly in place, then pulled it out a little and disconnected the electrical plug freeing the icemaker assembly. Then I snapped the external parts off my old icemaker assembly and snapped them on the new icemaker assembly. Installing the new icemaker assembly was just as fast and easy. I snapped the electrical plug into the new icemaker assembly, then screwed in the two screws. It was making ice shortly thereafter. Glob free ice! I'm glad I didn't call a repairman. I probably saved a hundred bucks. A ten year old could accomplish this simple and easy task. No wonder the Maytag repairman has time on his hands.
22 of 25 people found this instruction helpful.
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Customer:
Stanley from Southlake, TX
Parts Used:
12001991
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Ice Door Would Not Open
Jenn-air jcd-2389gtw refridgerator/freezer side by side ice door would not open to dispense ice from the ice dispensor I did an online order for the repair kit #ps2003478 (115v) ice dispenser solenoid and door kit to fix the problem with the ice door not opening. As I had deduced, the “solenoid” had gone bad, and the kit held most all the items required to make the repair. The only additional item the kit needs to have is the “fountain door return spring”. Be careful not to loose the spring when disassembling the unit. You might want to order an additional spring just in case you loose or break the original. The instruction sheet was pretty thorough, except for being small and the pictures hard to see. My refrigerator/freezer has decorative panels that had to be removed before I was actually able to get the escutcheon off of the unit, and this configuration wasn’t addressed in the instructions. After figuring out that I had to remove all the trim from the door of the freezer before I could start the repair, the job wasn’t that difficult, but you have to have patience and take your time to make sure you don’t damage the electrical components of the ice dispenser. Make sure you note the position and location of the fountain door return spring before you remove the ice door!! This is important so that you can get the correct “tension” when reinstalling the mechanism. If there isn’t enough tension on the spring, the door will not seal properly, and the dispenser will freeze up. Also, when it comes time to disconnect the “electrical edge connector” from the control panel, be sure to make note of it’s position. It isn’t difficult to pull off, but could be easily broken if you are not careful. The rest of the repair and installation is straight forward and simple. Just take your time and it goes back together pretty easily. Tools you will need are; needle nose pliers, phillips screwdriver with a small and medium bit, and a “torx” tool set to remove the torx screws from the escutcheon and fountain bracket.
21 of 22 people found this instruction helpful.
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Customer:
Bob from Hesston, KS
Parts Used:
833697
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set, Wrench set
The old motor wouldn't turn the fan.
After moving the refrigerator away from the wall I removed the cover on the lower back of the unit by removing the screws that held it in place. The condenser fan was not turning and there was heat build up in the area causing the refrigerator to not work properly creating elevated temperatures in both the freezer and regrigerator. Removal of three torx screws from the original motor was all it took to get the motor free. By turining it and working the fan blade around the mounting bracket I had the motor out in just a few minutes. Replacing the new motor was just as easy to reinstall. The fan was removed from the old motor and placed on the new for installation. The original motor was wired to accept a connector from the wiring harness of the refrigerator. I simply cut the connector off the wiring harness and stripped the insulation from the wires which easily allowed me to connet the wires of the motor and harness with two wire nuts. Three self tapping screws were used to hold the motor in place replacing the torx screws. Installed I plugged the unit in and immediately the fan started spinning as the unit came to life. Cleaned and replaced the cover over the back and slid back into its spot. Running as good as it did when it was new. Easy job to take care of.
24 of 32 people found this instruction helpful.
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Customer:
Walter from Woodbridge, VA
Parts Used:
WP69715-1, 12001773
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Quick and Easy Install of Ice Maker Parts
Several days back I found I couldn't get any ice from the ice maker. I was able to hear noise from the ice maker but no ice would dispense. I opened the freezer and removed the ice bucket to find out that the Auger has broken off from it's plastic housing in the back of the freezer. I went to partselect.com to find the part(s) that were broken, it was much easier because of the diagram/images they have for each individual section of the fridge. Parts came quickly and as expected.

The replacement of the auger motor is very easy if you follow these steps:

1 - Remove the ice bucket from the freezer
2 - Unscrew the one screw on the bottom left side of the ice bucket tray (the tray holds the ice bucket in place). I used a small needle nose plier to remove this screw as I was having a hard time with my drill or wrench set. After you've removed the one small screw, lift the tray up and slowly pull towards you.
4 - You'll quickly see that the auger motor and magnetically controlled yoke are connected with a wire harness to the back of the freezer.
5 - Gently crimp the ends of the wiring harness connector with your hand and slowly pry away from the freezer. Once you've removed the wiring harness you can remove the entire tray with the parts attached (yoke/auger)
6 - Unscrew the auger motor from the tray. You'll also have to remove the auger from the motor else it won't come out. In my case the whole plastic attachment was broken so I didn't have to do this (ie I replaced the ice tray as well). It was impossible for me to remove the auger from the auger motor, not sure why the auger was so tightly attached to the motor - it could be the reason the auger motor broke from the ice tray?, so I had to buy a brand new auger motor and auger (ie Auger Drive Motor Kit). I hope you have more luck then I did removing the auger. If you can't remove it you'll need to buy the Drive Motor Kit (which comes with the drive motor, detached auger and auger washer).
7 - Once/if you've removed the auger from the motor and remove the motor from the ice tray, you can proceed with the replacement of motor.
8 - Using needle nose pliers remove the three power connections on the motor (white/neutral?, pink/power?, green/ground, note where the connections were when you removed them because you'll replace them in the same place on the new motor).
9 - Attach new motor to ice tray with the four screws, attach the auger and auger washer to the auger motor, attach the power connections back (white, pink, green).
10 - Re-connect the wire harness to the back of the freezer
11 - Move ice tray back into place, and attach the one screw back to the ice tray to hold it in place.
12 - Replace the ice bucket back onto the ice tray
13 - Done, you should now get ice!

Good luck, I hope this helps. It's easy and you don't have to pay three times this price to replace these ice bucket parts.
21 of 24 people found this instruction helpful.
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Customer:
ROY from TORRANCE, CA
Parts Used:
EDR7D1, 61005988
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Freezer Iced Up/Refrigerator Warm
Defrost circuit was inside the control assembly inside the refrigerator so I snapped the two release clamps located to the rear of the assembly (lights and controls). Slid the whole assembly cover off and removed the lightbulbs and two screws right above them. In from of that is the temp switches and directional slider, removed the two screws holding that. With the four screws out, removed whole assembly and laid it dowm on the first shelf, defrost circuit is at the back right, easy change out but take note which way the 4 prong plug fits into the circuit board. Refrigerator was back to normal in about 6 hours.
21 of 26 people found this instruction helpful.
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Customer:
Darrell from Pepperell, MA
Parts Used:
D7824706Q
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Ice Maker broke at the begining of summer !!!!!!
The new Ice Maker Assembly arived in less than 24 hours. I was amazed that it came so fast.

I had already removed the old ice maker in order to get the modle number.

I just took two parts off of the old ice maker and quickly snapped them into place on the new ice maker. Then attached it to the refrigerator in less than 10 minutes. With in a few hours I had ice again !!!!!

I would definatly use partselect.com again.
20 of 24 people found this instruction helpful.
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Customer:
John from Leominster, MA
Parts Used:
WP61006081
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Vegetables kept freezing regardless of temp setting.
I noticed that the thin plastic flap was missing. I squeezed the housing, unsnapped and pulled. INstalling the new part was just the reverse. No more frozen vegetables.
21 of 28 people found this instruction helpful.
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Customer:
Matt from Green Bay, WI
Parts Used:
61004441, 61004388, 61003647, 61003174
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers, Socket set
Lower hinge (door closer) was worn out, so door wouldn't close on its own.
Simple. Removed all food and shelves from the door. Removed the top hinge, which allowed me to lift the door off the door closer. I layed it on the kitchen table on its front with the handle over the edge so it wouldn't cause a problem. Since I had it all apart I replaced both the top and bottom pieces of the door closer, and put a touch of grease on it. I then reassembled it in the reverse order. - The fountain spring and actuator pad were for a different problem with the fountain. It wouldn't shut off all the time because the actuator pad was getting stiff from time and use. I removed A/C power and turned off the water, then removed the front screws from the fountain cover. I then had easy access to the actuator pad, which only took a few minutes to replace. Careful when you pull the cover off, there are wires connected to it. Just don't forget to pull the plug out off the wall so you don't get killed!
19 of 23 people found this instruction helpful.
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Customer:
Karen from Rocky River, OH
Parts Used:
12001991
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
The part that closes with the solenoid broke off and did not close the ice maker
I removed the two screws that hold the element in place. I then unscrewed the four remaining screws with a star screwdriver and pulled the element out and disconnected the wire. I removed the part containing the solenoid, spring loaded holder and the plastic closer. I did not need to replace the solenoid or the spring loading device only the round circular piece that opens and closes the ice door. I just snapped it into the spring loaded part and replaced everything as I had removed it. It was very simple. Your need the star screwdriver though for removing the screws.
17 of 19 people found this instruction helpful.
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Customer:
James from Scotts Valley, CA
Parts Used:
WP61006199, 61005988, WP61005651
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Constant running, ice build-up in evaporator, fridge side warm
Simple parts replacement. The temp control was a bit tricky as it involved replicating the bends of the tiny tubing for the sensor coil, but everything is so modular that it was not that difficult.

Freezer defrosted while doing the control repairs, it had a lot of ice stuck in the evaporator because the defrost function was not working.

The worst part of all this was moving the food and making sure it did not spoil.
18 of 25 people found this instruction helpful.
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Customer:
Donald from Crystal River, FL
Parts Used:
61005988
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Feezer and Refrig. not cold
Defrosted coils with hair drier and after the freezer was turned back on the freezer cooled to 0 Deg. within 4 hours but coils collocted ice. Checked coil with ohmmeter OK replaced Defrost Assy. Repair was very easy and new replacment unit is sealed and the original is an open curcuit board. thanks for allowing me to share this with you!
15 of 17 people found this instruction helpful.
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Customer:
Kenneth from New Braunfels, TX
Parts Used:
WP2182124
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Ice stripper broken on ice maker
I unplugged the fridge. Loosened the 2 top screws on the ice maker and removed the lower screw. I disconnected the wiring harness and removed the Ice maker. I removed the plastic timer cover in front. I then loosened the screws on the face of the ice maker and removed the broken ice stripper and replaced it with a new one. Re-tightened the screws on the face, installed the timer cover, plugged in the wiring harness, re-attached the ice maker. Plugged the fridge back in and walla, it was making ice in 30 minutes!
17 of 24 people found this instruction helpful.
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Customer:
Scott from Flowery Branch, GA
Parts Used:
12002783
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Fridge thawed - Compressor cycled on briefly then cut off
I rolled the fridge forward and removed the cardboard backer plate. Listening to the the compressor click in failed attempts to start, I was hoping it was just a failed relay.

I unplugged the fridge,took a photo of the wiring and removed each wire from the relay. Removing the relay from the compressor took some effort. (Pull hard or pry loose with a screw driver as it is a snug fit.) Shaking the failed part gave the sounds of a baby's rattle so ordered the replacement kit.

The parts received were quite different that the original. Rather than a modular plug, the kit consists of the two components a wire jumper and a large plastic housing. Perhaps there will be less heat build up and this will last longer.

The directions were straight forward, but the black & white photos had little contrast and some details were hard to make out. The wiring color scheme in the instructions did not match my unit. Checking the on-line wiring plans confirmed that it had also been missing a ground wire to the compressor all these years -- yikes! After plugging in the two components to the compressor and connecting the wires and adding a ground, I aligned the plastic housing over the connections. The cover did not snap into place with any authority, but appears to be secure.
18 of 27 people found this instruction helpful.
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Customer:
Edward from Landing, NJ
Parts Used:
61005988
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Freezer condenser frosting up - 2nd ADC purchased
This is the 2nd time I replaced the ADC, the freezer condenser was frosting up again and wouldn't keep the freezer or refrig cold. 1st part only lasted 6-months. The simple fact is that the ADC used in the Maytag as well as others is under designed; I purchased 2-this time, 1's a spare, and you know it going to need to be replaced again. Sadly I'm stuck with this Refrigerator for at least 2-years before I buy another, it's only 5-years old. From my experience (with other Maytag products I've purchased recently) I'd never buy another Maytag product, ever! Since Whirlpool bought Maytag, I'm taking Whirlpool off my list too. Thanks Partselect for such a speedy delivery on the part everything back to normal, at least for now, wished I knew how long this ADC will last?
14 of 15 people found this instruction helpful.
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All Instructions for the JSD2789DEW
31 - 45 of 963