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JCB2388GTW Jenn-Air Refrigerator - Instructions

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All Instructions for the JCB2388GTW
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Customer:
Dan from Sumner, WA
Parts Used:
WP65889-4
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Fridge stopped working
I called a repair man from a pretty large name to come out and take a look. He found out in about 10 minutes that it was a bad capacitor. The quote he gave me was $75 for the part and $175 labor. I tried my best not to laugh and tell him no thank you. He did have to charge me for him to show up, which was only $98.
So I used what he told(minus the "scrap it") and opened it back up. Although he had left wires everywhere and the broken pieces laying inside, I thought it was enough for me to order the part. PartSelect was very easy to navigate and ordering was a breeze. Took about 4 days to get the part and I ordered in the X-mas craze. Fixed it in about 15 minutes.
10 of 11 people found this instruction helpful.
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Customer:
Ross from River Grove, IL
Parts Used:
WP61006199
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
not cold enough refrig. side
These so called factory trained techs, at least the ones that looked at my fridge don't know jack. I explained my problem, they replaced T-Stat refridge side, onother time they replaced door gasket, still not cold enough, found your website,
got all the answers. Ordered and installed,defrost
heater and T stat assy and adaptive defrost control. Remove shelves freezer side, remove evaporator cover 1/4" nutdriver ,defrost with hair
drier, unsnap elec. connector and relaced part.
The ADC, removed screws mounted on roofside
was able to lower plastic panel enough to unplug
the ADC, it just laid there, removed and replaced.
Don't know which part was bad, but I do know that
they are interconnected, at this point I din't care to defrost manually which I did for the last 7 months.
Thanks for your guidance. USMC Ross
9 of 9 people found this instruction helpful.
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Customer:
Dave from Bedford, IN
Parts Used:
61005323
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Sides and door frames of the refrigerator warm to the touch.
Confirmed the condenser fan was the problem when I noted it was not running when the compressor was on. Removed 3 mounting screws, unpluggede the fan. Removed and replaced the mounted flange(3 screws) and remounted. Plugged in fan and it started running.

Thanks for the diagrams and quick delivery. This is the second repair on appliances I have made with your parts and probably saved $300-400 in service calls.
10 of 12 people found this instruction helpful.
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Customer:
James from Toluca Lake, CA
Parts Used:
61005988
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Refrigerator not cold - ice build up in freezer cabinet
Chronically faulty electronic board in upper right rear of refrigerator compartment - in Maytag and Jenn-Air. Unplug unit. Remove freezer food to ice chest. Remove baskets and shelves, ice hopper and rear lower panel to expose evaporater fins. Defrost with hair dryer and allow all moisture to dry. Then in refrigerator, remove top shelf food. Carefully remove the upper assembly cover by working the plastic down and slide forward to unhook from rear slide attachments - one on each side. This is the hard part of repair.

Then remove screws from rear wall and just behind the lamps to release the whole control assembly. In the rear right corner is the bad board. Unplug and replace with new board. Reassemble the fridge and freezer. Replug unit.
11 of 15 people found this instruction helpful.
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Customer:
Daniel O. from Gilroy, CA
Parts Used:
WP61006199
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Freezer was overfrosting and not defrosting. Frig. was not getting cold.
This was very easy. I removed all the shelves in the freezer compartment. I removed two nutscrews to remove the back wall. Then I removed the little radiator looking part by removing two more nutscrews. I unplugged the old thermostat assembly and installed the new one exactly like I removed it, then I reversed the procedure to put it all back together. Very easy my wife could have done it. ThANKS!! to Parts Select for the help of all the blogs I read before doing the job.
9 of 9 people found this instruction helpful.
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Customer:
Lori from Chuluota, FL
Parts Used:
W11384469
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
There was no light on in refrig area
Just replaced the switch, but unfortunately that was not the problem; nor was it the bulb....so I am back to square one.
But Parts Select is a great place to order from. Thank you.
12 of 18 people found this instruction helpful.
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Customer:
Cory from Birnamwood, WI
Parts Used:
61005988
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Fridge stopped cooling, freezer still cold... Saved $250+
First I hired a repairman to fix it who charged $125 to defrost the cooling coils then said the defrost heater would need to be replaced for $125+labor. He had the wrong part and was going to charge me >3x the price it would have been from Partselect.com too. I figure I saved a minimum of $250 vs having him do the work then charge me yet again for the right part.

Should have just done this myself from the start and saved another $125. Information about the cause, how to test and what parts would be needed were all easy to find online once I actually searched.

Unplugged fridge.

Using diagrams from PartSelect.com and other information online anb defrosted coils with hair-dryer. (This requires removing two screws in back of freezer compartment using nut-driver to remove the panels covering coils... literally a two minute job to expose coils!)

Then found and tested defrost heater.
Defrost heater was fine. Per information online problem then had to be Adaptive Frost Control (ADA) circuit board.

In refrigerator compartment:
1) Removed top housing cover (covers lights, temp controls, etc.) This required removing a single screw (with nut-driver) attaching it to back and depressing two locking tabs near the back on either side. Slide it forward and down. The only tricky part of this repair is getting the locking tabs positioned correctly to get the plastic cover off. I did break the left one although it cover is still firmly in place in this case.)

2) Removed entire assembly from roof of fridge. involves loosening two large headed screws above lights and removing two hex-head screws with nut-driver above either side of temp controls. Next slide slightly to the right to disengage the two large-headed screws (or remove them completely... it seemed easier to just leave them in place.) Dropped front end of control assembly down.

3) Opened plastic box surrounding ADA and pried open locking tab holding it to wiring. Connected new board and set ADA assembly back in place.

4) Put everything back together.

Plugged fridge in and all was well. Exposed the coils again a few days later and they were not frosted up at all.

Total time to replace the ADA was about 20 minutes. Total time for everything including defrosting coils, testing, replacing parts, etc. was an hour max.
9 of 9 people found this instruction helpful.
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Customer:
Jacob from Glennville, GA
Parts Used:
12002784
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
The relay had burnt up.
I Removed the two wires from the old relay. I Then pulled the old relay off the compressor. Next, I had to get the overload seperated from the old burnt relay, which took some care not to break. The old relay and overload is in a plastic compartment. Then I followed the directions that came with the new relay. The only confusion came with getting the two wires back onto the terminals of the new relay, mainly because the old relay was burnt so badly I didn't have any idea how it was originally wired. I crossed the two wires on the terminals of the relay. The compressor would click off and on, but would not start blowing cold air. I swapped the wires on the terminals and it started working immediately.
9 of 10 people found this instruction helpful.
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Customer:
Greg from Williamstown, NJ
Parts Used:
61005323
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Wrench (Adjustable)
refrigerator and freezer not cold enough
I don't know anything about repairing a refrigerator - I'm a computer tech. I noticed that the outside of the fridge was warm to the touch and the inside was not getting as cold as it should. I took the lower back panel behind the fridge off and noticed that the fan was not spinning. The local parts dealers did not have the condenser fan motor that was needed but they did say that they do go bad. I decided to order one from PartSelect.com and do it myself. Using a 1/4 inch nut driver and a flat head screw driver to pry the old motor out of the casing, I got the job done in about an hour or so. It's a relativly easy job. Besides the ouside panel screws, there's 3 screws on the inside near the fan blades you have to reach in to get. Pop out the whole assembly, unscrew the nut that holds the blades on and pry out the old motor and replace.. Try it yourself and save a couple hundred bucks!
8 of 8 people found this instruction helpful.
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Customer:
Jason from Clarkston, MI
Parts Used:
61005988
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers
Bottom of freezer compartment was icing up/freezer was leaking water
UNPLUG YOUR FRIDGE BEFORE YOU START> First I removed the shroud covering the lights and controls in the top of the refrigerator side. This was the hardest part, actually. Their are two indentations on the back of the cover and it is really hard to pull that cover off. Anyhow, once you do that, their are two screws, one by each light bulb in the top of the fridge that need to be removed. Their are also three hex head screws that need to be removed, two in the front corners of the assembly, one in the center, back of the fridge. Take those out and the whole assembly drops down. In the back right had corner of the assembly is the adaptive defrost control. Unplug it and set it aside. Plug the new one in. Put everything back together and you are back in business.
8 of 8 people found this instruction helpful.
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Customer:
Robert from Pennsylvania Furnace, PA
Parts Used:
D7824706Q
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
Ice maker leaked water
Overall, replacing the ice maker wasn't too bad but it wasn't nearly as easy for me as it seems to have been for some. In my case, the fridge was an Amana and the ice maker was mounted in such a way that disconnecting the power connector was difficult. The ice maker had to be completely dismounted before any access to the power connector was even possible. The short power cables made it very difficult to get the ice maker into a position where I had a good view of the power connector enabling me to see how to release it. The only other challenge was the cup that the water line goes into. The replacement ice maker did not come with the right cup - the instructions said to replace the provided one with the old one. No instructions for this procedure were provided and it looked to me like it might involve significant disassembly, something I wanted to avoid for fear of breaking a plastic part on the new ice maker (something I had already done when disassembling the old ice maker). So instead of replacing the cup, I modified the new one to match the old one. This involved removing a cutout on one side and covering a hole on the other. Installation of the new ice maker went fine and the water leak problem was fixed.
10 of 15 people found this instruction helpful.
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Customer:
Ronald from Marion, IL
Parts Used:
D7824706Q
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
didn't eject icecubes
R & R Icemaker Assembly. Took out 3 screws and unpluged Icemaker & replaced with new part. very easy and the service from PartSelect was fantastic.
Very Satisfied,
Ron Martin
9 of 12 people found this instruction helpful.
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Customer:
John from Rocky River, OH
Parts Used:
WP627985
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set
replacing thermostat did not help
Icecubes came out half-way, and refrooze. I figured out, that the melter does not work (HEATER in the icemaker) Voltage measured 105V no load. Studied the Internet, and folloved an advice: shorted the back wire and the blackwire with white stripes.these go to relay contacts. It seems, that the relay contacts are no good on Infrared receiver boaed. I turn off manually the icemaker, when needed
10 of 15 people found this instruction helpful.
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Customer:
sylvia from dawsonville, GA
Parts Used:
61005988
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
refrigerator would not cool but freezer worked fine
I removed the plastic housing inside the top of the rerigerator. Next I removed one hex head screw on the right side that screwed into the back wall using a 1/4 inch nut driver and I removed four hex head screws that screwed up through the temperature control unit into the top. There were two phillips head screws that had to be loosened, but not removed, that also scewed up through the assembly. After the hex head screws were removed, the whole assembly pulls out about an inch then drops down. Once it's down you can remove the adaptive defrost circuit board in the right rear corner of the unit. It's fixed! Thanks
7 of 7 people found this instruction helpful.
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Customer:
Michael from East Meadow, NY
Parts Used:
W11384469
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
light not working in fridge
It was so easy!

Thanks for the rush to my home on the part.

I just unscrewed the plate that locks in the light switch (screwdriver) and unplugged the old faulty part and plugged in the new switch, screwed the cover back on and I was done!

Easy!

And I am not Mr. Fix-it!
7 of 8 people found this instruction helpful.
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All Instructions for the JCB2388GTW
46 - 60 of 676