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JCD2389DTW Jenn-Air Refrigerator - Instructions

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All Instructions for the JCD2389DTW
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Customer:
Mark from Wyoming, RI
Parts Used:
WP61006081, 61005988, 67764-1, W10887190
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Freezer cold/reefer hot
Took out all shelves and racks. Pulled out plastic cover. Removed screws holding control unit. Removed unit and accresses defrost circuit board. Replacement is in a cover. One screw would not engage so did not put it back in. Reefer was cold within hour of start and is now 1 week after. Unit would start out cold and then warm up before replacement.
Other parts were snap in furnishings that had become damaged with use.
11 of 14 people found this instruction helpful.
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Customer:
THOMAS from STOW, OH
Parts Used:
WPA3073101
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
burnt out bulb
took cover off, installed bulb.
lost the owners manual,
part select's schematics were very helpful
thanks
27 of 62 people found this instruction helpful.
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Customer:
Dan from Sumner, WA
Parts Used:
WP65889-4
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Fridge stopped working
I called a repair man from a pretty large name to come out and take a look. He found out in about 10 minutes that it was a bad capacitor. The quote he gave me was $75 for the part and $175 labor. I tried my best not to laugh and tell him no thank you. He did have to charge me for him to show up, which was only $98.
So I used what he told(minus the "scrap it") and opened it back up. Although he had left wires everywhere and the broken pieces laying inside, I thought it was enough for me to order the part. PartSelect was very easy to navigate and ordering was a breeze. Took about 4 days to get the part and I ordered in the X-mas craze. Fixed it in about 15 minutes.
10 of 11 people found this instruction helpful.
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Customer:
Alexander from Raleigh, NC
Parts Used:
61004675, 12001991
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
broken ice door chute
first unplug the refrigerator (power) remove the dispenser platform (removable) remove two torx screws, slide the cover up unplug the wire from the cover by sliding the ribbon tape up from the circuit board, remove the three torx screws slide the plastic from the hose (water dispenser hose) unplug the electrical (2) remove the two torx screw from the magnetic relay reassemble the door about 15 minute if you know what you are doing
11 of 15 people found this instruction helpful.
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Customer:
JEFF from TALLAHASSEE, FL
Parts Used:
61004441
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
Worn out actuator pad on the water/ice dispenser
First I removed the spill tray, and removed the two screws on the bottom of the dispenser. I was then able to remove the front of the dispenser, which revealed 3 more screws. After removing those screws, the entire assembly lifts out. I removed the old pad, put the replacement pad on, replaced all the screws and the tray, and was done! It took about 10 minutes, start to finish. I saved at least $75 on the repair by doing it myself, and the part only took 3 days to arrive. Best of all, the water and ice dispenser works like new! Thanks, PartSelect!
9 of 9 people found this instruction helpful.
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Customer:
Steven from Brigham City, UT
Parts Used:
833697
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
condenser fan stopped working
1. Removed the cardboard cover.
2. Removed the terminal block and unplugged the old motor.
3. Removed three screws that held old motor to the bracket.
4. Removed the fan blade from the old motor.
5. Installed the fan blade (after cleaning) to the new motor.
6. Crimped on new wire terminals onto the leads on the new motor.
7. Installed the new motor using the fasteners provided.
8. Plugged the new motor wires onto the proper terminals in the terminal block.
9. remounted the terminal block.
10. reinstalled the cardboard cover.
10 of 12 people found this instruction helpful.
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Customer:
James from Pineville, LA
Parts Used:
12001773
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
Ice bucket auger yoke was stripped out and turned freely
Removed the ice bucket from the freezer. Removed the single screw on the left side with a nut driver, then lift and pull the tray toward you...there is a wiring harness in back of the tray that I had to unplug...easy, pinch the sides of the plastic connector and it disconnects..and the tray came out of the refrigerator...and the cussing started. Since the threaded yoke was stripped it could not be unscrewed from the motor shaft...I took my trusty Dremel Tool and cut the shaft off so the yoke could be separated from the motor shaft and the motor could be removed from the plastic housing. From here on it was a piece of cake...install the new motor and screw the new yoke onto the motor shaft... I think it has a left handed thread, like the old propane bottles used to have..slide the tray back in, reconnect the wiring harness (it only plugs in one way), make sure the tray is sitting on the 4 side supports, put the single screw on the left side and you are done....put the ice bucket back in and flip the bail down and you should be back on business....!!
9 of 9 people found this instruction helpful.
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Customer:
Cory from Birnamwood, WI
Parts Used:
61005988
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Fridge stopped cooling, freezer still cold... Saved $250+
First I hired a repairman to fix it who charged $125 to defrost the cooling coils then said the defrost heater would need to be replaced for $125+labor. He had the wrong part and was going to charge me >3x the price it would have been from Partselect.com too. I figure I saved a minimum of $250 vs having him do the work then charge me yet again for the right part.

Should have just done this myself from the start and saved another $125. Information about the cause, how to test and what parts would be needed were all easy to find online once I actually searched.

Unplugged fridge.

Using diagrams from PartSelect.com and other information online anb defrosted coils with hair-dryer. (This requires removing two screws in back of freezer compartment using nut-driver to remove the panels covering coils... literally a two minute job to expose coils!)

Then found and tested defrost heater.
Defrost heater was fine. Per information online problem then had to be Adaptive Frost Control (ADA) circuit board.

In refrigerator compartment:
1) Removed top housing cover (covers lights, temp controls, etc.) This required removing a single screw (with nut-driver) attaching it to back and depressing two locking tabs near the back on either side. Slide it forward and down. The only tricky part of this repair is getting the locking tabs positioned correctly to get the plastic cover off. I did break the left one although it cover is still firmly in place in this case.)

2) Removed entire assembly from roof of fridge. involves loosening two large headed screws above lights and removing two hex-head screws with nut-driver above either side of temp controls. Next slide slightly to the right to disengage the two large-headed screws (or remove them completely... it seemed easier to just leave them in place.) Dropped front end of control assembly down.

3) Opened plastic box surrounding ADA and pried open locking tab holding it to wiring. Connected new board and set ADA assembly back in place.

4) Put everything back together.

Plugged fridge in and all was well. Exposed the coils again a few days later and they were not frosted up at all.

Total time to replace the ADA was about 20 minutes. Total time for everything including defrosting coils, testing, replacing parts, etc. was an hour max.
9 of 9 people found this instruction helpful.
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Customer:
Ross from River Grove, IL
Parts Used:
WP61006199
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
not cold enough refrig. side
These so called factory trained techs, at least the ones that looked at my fridge don't know jack. I explained my problem, they replaced T-Stat refridge side, onother time they replaced door gasket, still not cold enough, found your website,
got all the answers. Ordered and installed,defrost
heater and T stat assy and adaptive defrost control. Remove shelves freezer side, remove evaporator cover 1/4" nutdriver ,defrost with hair
drier, unsnap elec. connector and relaced part.
The ADC, removed screws mounted on roofside
was able to lower plastic panel enough to unplug
the ADC, it just laid there, removed and replaced.
Don't know which part was bad, but I do know that
they are interconnected, at this point I din't care to defrost manually which I did for the last 7 months.
Thanks for your guidance. USMC Ross
9 of 9 people found this instruction helpful.
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Customer:
Daniel O. from Gilroy, CA
Parts Used:
WP61006199
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Freezer was overfrosting and not defrosting. Frig. was not getting cold.
This was very easy. I removed all the shelves in the freezer compartment. I removed two nutscrews to remove the back wall. Then I removed the little radiator looking part by removing two more nutscrews. I unplugged the old thermostat assembly and installed the new one exactly like I removed it, then I reversed the procedure to put it all back together. Very easy my wife could have done it. ThANKS!! to Parts Select for the help of all the blogs I read before doing the job.
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Customer:
Benjamin from Daytona Beach, FL
Parts Used:
833697
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
Condenser fan motor seized
While investigating a water leak I discovered the condenser fan seized. I removed the fan to prevent a fire and ordered the part. The hardest part was identifying the correct fan. That took longer than the installation.
I cut the wires and spliced in the new motor. It rotated correctly and I replaced the crill.
Done
Total time of ice maker water leak repair and fan replacement about 1 hour.
9 of 9 people found this instruction helpful.
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Customer:
James from Toluca Lake, CA
Parts Used:
61005988
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Refrigerator not cold - ice build up in freezer cabinet
Chronically faulty electronic board in upper right rear of refrigerator compartment - in Maytag and Jenn-Air. Unplug unit. Remove freezer food to ice chest. Remove baskets and shelves, ice hopper and rear lower panel to expose evaporater fins. Defrost with hair dryer and allow all moisture to dry. Then in refrigerator, remove top shelf food. Carefully remove the upper assembly cover by working the plastic down and slide forward to unhook from rear slide attachments - one on each side. This is the hard part of repair.

Then remove screws from rear wall and just behind the lamps to release the whole control assembly. In the rear right corner is the bad board. Unplug and replace with new board. Reassemble the fridge and freezer. Replug unit.
11 of 15 people found this instruction helpful.
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Customer:
JAMES from Middleboro, MA
Parts Used:
833697
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Freezer Cooling Problems - would get too warm then too cold. Condenser fan would run sometime but not always
Unplug
Remove entire back panel (both chipboard and metal fan grill)
Unscrew both fan mount plate screws - fan won't be able to come out because it is still plugged in
When looking at back of fridge, locate a small plastic box to the immediate left of the condenser. It's a circuit block. Release the metal spring clip holding the plastic cover in place, and trace the fan wire connections back to the fan. Make a note of which wire is connected to which terminal (1 of the fan wires has white lettering and 1 is just black)
Unplug both fan wire connects from circuit block to release the fan power cable.
Remove the fan mounting plate
Release fan blade clip by pressing fan against motor and unscrewing and remove fan blades
Unscrew motor from brackets - note alignment of motor on brackets
Mount new motor on brackets. Leave plug wire disconnected (replacement motor has a harnessed plug wire)
Connect new plug wire to the circuit block keeping wires connected to the proper terminals
Snake new plug wire behind condenser like the old wire was and run through cable bracket to the back right of the condenser
Plug wire harness into motor and re-mount fan mount plate
Reattach fan blade and secure using blade mount kit
Replace back panels
10 of 13 people found this instruction helpful.
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Customer:
Thomas from San Diego, CA
Parts Used:
61004388, WP61003407
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Wrench set
Ice chute door won't close tightly
First unplug AC power from the back of the refrigerator and I then removed entire fountain bracket assy that hold by 3 screws. Pull toward with some angle to able to access to a plug of wires and then disconnect it. Pull fountain assy downward. Set it on work place, remove all screws and transfer wires, switch, ice dispenser controller unit,solenoid, spring, flapper...and then install them to a new fountain bracket. Please note that this problem is 100% relating to mechanism. To test this work: Hold Fountain bracket assy vertically, press a flapper,position "open" and make sure return spring is working properly (enough pressure) . Now, install this unit back to my refrigerator. During installing screws, check flapper that can shut tightly enough and secure all screws, check a flapper again. I got it right for the third time because I was not aware of some parts alignment.
9 of 10 people found this instruction helpful.
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Customer:
Travis from Westchester, CA
Parts Used:
12001991
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
Ice maker not dispensing ice
Removed about 6 screws. Replaced the solenoid and door kit. Replaced the screws. These parts were easy to replace. They were also super easy to identify and order from the site. I received them two days after I placed my order.
Thanks partselect.com!
9 of 11 people found this instruction helpful.
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All Instructions for the JCD2389DTW
61 - 75 of 971