JCB2388GRQ Jenn-Air Refrigerator - Instructions
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- Customer:
- Barbara H. from South Hill, VA
- Parts Used:
- WP65889-4
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
The refrigerator stopped running
I was told to order the run capacitor and the technician thought it would repair the refrigerator; but it did not. The appliance technician had to take the run capacitor off and install what he called a "hard start" and the refrigerator is operating right now.
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- Customer:
- Lucien from Cambridge, MA
- Parts Used:
- 67764-1
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Identifying the part on the parts diagram took the longest. Finding the screw driver bit that would remove the old screw that held the original shelf support took longer than the actual repair.
Once I identified the bit that would remove the screw, the rest of the repair took 5 minutes. I removed the screw and discarded the remains of the original but now broken shelf support. With the same screw I simply attached the new shelf support that I received from PartSelect.com. End of story.
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- Customer:
- David from Hemet, CA
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Light switch wasn't working.. As I would close the door I would notice our frig light wasn't going off...
I simply removed the old switch by gently pulling down on the old switch with a screwdriver. When it was about half way out I just gently pulled down on the old switch and it popped out... I removed the two connectors attached to the old switch by pulling on the connectors with a pliers...I tried using my fingers but wasn't able to pull the connectors off so I used pliers. It worked perfectly.. When pulling off the old connectors, make sure you attach the new switch to the same tabs on the new switch... It was very easy to do and took under 5 mins.....The light switch works perfect....P.S. You should unplug the frig while making the connection just in case....Safety first....!!!
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door would not close and seal on it own
removed three nuts from the top of the door diconected the electrical connections for the ice and water in the door. Removed door by lifting it up about 2 inches, set it aside put new hinge pieces in placed put everything back together. writing this took more time. wanted to add, bought at 2 pm on thursday was at my house by 10am the next day
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- Customer:
- Roque from Brentwood, NY
- Parts Used:
- WP61006199
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Refrigerator not cooling
Replaced the defrost heater and thermostat assembly.
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- Customer:
- John from Gurnee, IL
- Parts Used:
- D7824706Q
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Old Ice Maker failed
I removed the old ice maker and during the short disassembly noticed a burned out connection to the heater element that allows the ice to be broken free of the tray and dumped into the bin. Part Select had a new unit to me next day! I had watched their short install video, and read some of the user comments, already. Re-installing the new unit was a snap, and just as the video had described except for the mount bracket. The only thing that concerned me was that the new unit did not immediately do anything. I began to investigate and found that the flexible water "chute" connection had ice in it! I unplugged the refer, unscrewed the water filter and drained it. I disconnected the water feed on the outside back of the unit as well to make sure water could flow easily to the ice maker port. I filled the water filter with boiling hot water and replaced it, I plugged in the refer, and reprogrammed the date and time. Several hours later I checked the ice maker and it was -- making ice!
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- Customer:
- Raymond from Panama City Beach, FL
- Parts Used:
- D7824706Q
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Ice maker stopped working
After checking the water valves ordered new ice maker. received the part three days after ordering! Clearing out food, removing the old one and installing the new unit took under 15 minutes. Everything went fine.
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- Customer:
- THOMAS from WILLARD, OH
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
defective light switch
inserted a knife between the switch and the plastic interior in order to pop the switch out.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.
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- Customer:
- anthony from HAVELOCK, NC
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
changed the light bulb still would not work so I figured it was the switch sure enough.
I took a chance and ordered a switch that is next to the top of the door. looked for how to remove it easily done in ten minutes works fine last long time.
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- Customer:
- Ross from Sun Lakes, AZ
- Parts Used:
- D7824706Q
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Ice cubes in bin frozen into big lumps due to water leaking into bin from icemaker. Lining of icemaker cube tray worn and damaged allowing leak.
Pull refrigerator out from wall to shut off water and power. Remove ice bin, pulling front down then out. Remove screw at bottom of icemaker, then pull down to release two clips, Pull out a couple inches to get hand behind icemaker to release wiring harness connector. (squeeze top and bottom to release clips). Remove unit. Remove wiring harness and wire bail from old unit and install on new unit. Reverse steps to install new unit. Make sure ice bin is fully inserted, or unit will not function.
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- Customer:
- Michael from Moore, OK
- Parts Used:
- D7824706Q
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
ice maker was over filling and causing water to flow into ice dispenser and freezing it al together
First turned off the water and unplugged the refrigerator and then removed the old ice maker by first removing the side cover plate and then next removed the ice level detector. Remove the screws that hold the ice maker in place and rotating it somewhat soas to gain access to the wires and then unplugged them. Next I had to modify the way the water comes into the new icemaker by adapting a CPVC street ell to fit into the hole on the side and then hook up the water supply. Installation is just the reverse of removal.
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- Customer:
- Roger from Mesa, AZ
- Parts Used:
- D7824706Q
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
water into bin (big frozen chunks)
, to remove the inlet tube holder/guide gadget thingee: (1) remove the three Phlipscrews from the motor end of the housing. (2) pull the housing straight off the end. (3) remove two Philips screws in deep holes that hold the ice tray onto the motor housing. (4) this frees the ice tray assembly, which you have to pull out, freeing the rotating blades, from which (5) you slide the sxle out of the middle of the inlet-tube thingee, so (6) you can then remove the inlet gadget from the ice tray.
You then reverse these instructions to reassemble with the correct inlet gadget. The tricky part is the front cover that hides the ice-tray from view. That cover has a couple of ears that have to fit into mating holes in the motor housing before you replace the two deep-hole Philips screws that hold the tighten the ice-tray assembly back onto the motor housing.
So it's too bad they don't see the ice-maker assembly with all the knock-outs inplace, so you can knock out the one you want. Other than that, it would have been no more trouble than other people have reported in working in the tight space inside the freezer compartment.
You then reverse these instructions to reassemble with the correct inlet gadget. The tricky part is the front cover that hides the ice-tray from view. That cover has a couple of ears that have to fit into mating holes in the motor housing before you replace the two deep-hole Philips screws that hold the tighten the ice-tray assembly back onto the motor housing.
So it's too bad they don't see the ice-maker assembly with all the knock-outs inplace, so you can knock out the one you want. Other than that, it would have been no more trouble than other people have reported in working in the tight space inside the freezer compartment.
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- Customer:
- james from newfield, NJ
- Parts Used:
- D7824706Q
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
water leaking into ice tray, frozen glob of ice
installed replacement ice maker kit. 1st removed power. next loosened 2 upper phillips screws. then removed lower phillips screw and lifted and removed old ice maker. released wiring connector and pulled entire unit out of freezer. then i reversed the procedure to install the old unit. check youtube for instructional videos.
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- Customer:
- Jon from Leander, TX
- Parts Used:
- D7824706Q
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver
Black flecks in the ice
I made use of instructions for other users, see 'My ice maker has been shedding.....' and they were very helpful. The one problem not covered - the instructions that came with the new icemaker said to 'remove the bearing and inlet from the old icemaker and install in the new icemaker', but gave no instructions for how to accomplish this.
The old inlet has a square opening in the back and a u-shaped knockout in the side. The new one has a round opening in the side and square knockout in the back)
After several attempts to remove them, I gave up and used the new inlet with the knockout removed. I did not attempt to cover the side opening and it worked fine that way - no leaks.
The old inlet has a square opening in the back and a u-shaped knockout in the side. The new one has a round opening in the side and square knockout in the back)
After several attempts to remove them, I gave up and used the new inlet with the knockout removed. I did not attempt to cover the side opening and it worked fine that way - no leaks.
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- Customer:
- John from Tucson, AZ
- Parts Used:
- WP61005724, 61003647
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Freezer door would not close by itself
Removed the hinge cover on top and the 3 screws. Disconnected the electrical connection.
Lifted the door up from lower hinge and laid the down down on the floor. Carefully because there is a water line coming up through the lower hinge cup.
There is a Paraflex water connector so you can disconnect the water line and feed the line up through the cup. Having never seen one, i called, googled, etc. to find out how the connector was to come apart.
No one knew. No one!
I put the door back together and called Maytag only to find out that they do not provide technical service on any of their parts.
I was telling a friend of mine, who is an engineer,
about the dilemma. He came over and said it was a push-pull connector and he took it apart.
After that, I put the new parts in and put the door back on, Replaced the lower plastic hinge cover.
(Open the door first)
After swearing I would never buy another Maytag product, I fixed myself a drink (It was after 6:00 pm)
and relaxed.
Lifted the door up from lower hinge and laid the down down on the floor. Carefully because there is a water line coming up through the lower hinge cup.
There is a Paraflex water connector so you can disconnect the water line and feed the line up through the cup. Having never seen one, i called, googled, etc. to find out how the connector was to come apart.
No one knew. No one!
I put the door back together and called Maytag only to find out that they do not provide technical service on any of their parts.
I was telling a friend of mine, who is an engineer,
about the dilemma. He came over and said it was a push-pull connector and he took it apart.
After that, I put the new parts in and put the door back on, Replaced the lower plastic hinge cover.
(Open the door first)
After swearing I would never buy another Maytag product, I fixed myself a drink (It was after 6:00 pm)
and relaxed.
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