CSF24DBM Hotpoint Refrigerator - Instructions

First a big thank you to PartSelect.com. I read the stories posted by others before ordering the parts and found out that I probably needed 2 of these cams. So I followed the advice of others and ordered 2 cams. I'm really glad I did because once I got the door off I discovered both were broken up real bad. Maybe you guys should think about offering them as a set?
Anyway the repair was fairly easy, except for the bottom cam which was revited to the bottom bracket. Again, thanks to the other stories about repairs with this part I was already expecting this. So the repair went like this. I removed the door by unscrewing the hinge on top(1 screw and 2 bolts). Took the door off and laid it on its side. Removed the bottom bracket( 2 bolts). Used a drill to drill out the rivit. Used a spare screw/nut that I had in a tool box to fasten the cam to the bracket. Put it all back together and I was done. The biggest challenge was figuring our if I needed 2 cams,so with the advice of others on your site, my repair was a snap.

I blocked the door up with one 2X4 Then removed the lower hinge, installed the closing cam. Then I found that I needed one more closing cam that I didn't order the first time. This other one mounts to the lower section of the door and both cams set together. Re-ordered another cam. When it came in I installed it. Between ordering both parts I had them both in three days. The best to Parts Select
I now know where to buy my parts if needed again.

Thanks
Bob
Sandusky, Ohio

Like the rest of the other statements it was easy with 2 2X4 pieces of wood to block the door up. The other suggestion about buying two of the pieces was a good idea. Once I took off both the top and bottom pieces they were both worn out and it was easy to replace them both at the same time. The door is working good again and shuts on its own.

The old cam had broken and was on the floor. I ordered one new cam. I should have been told to order at least two, I did not know they worked in pairs. So I had to re-order, I ordersed four, I was able to see that the other (freezer door has cracked cams) door will soon need replacement of the cams. I had trouble installing the new part because the rivit also needed to ba replaced. I did a "Rube Goldgerg" to get the new part to sit properly. I drilled the hole open a little and forced the part into place. All is well. Thank you very much!

The plastic door closing cams had broken after 17 years of use. It was tricky figuring out how the new cams fit as the old ones had disintegrated. Also you need 2 cams - not one. I first ordered only one. A detailed parts diagram would have helped. First unscrew the top door mount cover and then the top door mount. The fridge door then lifts up and off the lower door mount. Next is the hardest part - drilling off the old pop rivet which held the lower cam. The lower door mount had to be removed to get at the underneath of the pop rivet, and a bench vise was handy to hold it as I drilled off the old rivet. Then you need small stainless steel nut and bolt and split washer or lock nut to replace the rivet. Next unscrew the old upper cam from the underneath of the fridge door and replace. The large hole in the cam goes through the door hinge pins. The two plastic cams should interlock in a way that makes the door swing close. Anyway, now the door works fine.

Easy

Watched the video very good. Thank You

I unscrewed the broken slide rail and screwed in the new one. Voila!

Please note that I did this repair 2 times before and it was very easy, it took me longer to get the stuff out of the refrigerator door.

But this time the existing upper and lower cams broke, and the lower part of the door was making contact with the screw that holds the lower cam to the lower support bracket damaging the head of the screw.

Now I could not use a screw driver and I had to use a wrench and a vise grip to hold the round screw head (not easy), and then replace the screw and nut.

I had to insert 2 flat washers under the lower support, to separate the door an additional 1/32 from the ref. base to accomodate the fact that the door gasket had lost its regular shape in the lower part of the door (I discover this when I dismounted the door).

Then I removed the damaged cams, replace them with the new ones and now it is working ok.

Manny

I replaced both the punp and water line. the website depicting the repair parts was the best i ever worked with. The parts were high quality delivered on time and easy to install. Total job cost $30 as opposed the cost of of a service man or a new refrig.

I learned from previous descriptions. Most important is there are two cams so order two. Second is that the door can be blocked from the bottom so the door doesn't have to be unloaded if you are careful. Remove the vent cover. Raise the door as high as possible while closed then block it from dropping down. I used wooden blocks. Remove the lower hinge and bracket on the bottom of the door. Put everythng back and you're back in business. A kit with both cams, spacers, and screws with diagram would have been nice to have.

Thanks to the stories on PartSelect my wife and I knew what to expect. The biggest hassle was sawing off the rivet that's on the hinge on the refrigerator (my wife volunteered for that job). When we got everything back together the door worked a lot better, but still wouldn't close without a little push. In frustration and running out of time, we put the stuff back inside the refrigerator door and that did the trick! The weight was enough to allow the door to close on its own.

There was what seemed to be a half chewed up washer under the refig. door. The door wasn't closing all the way. DING!! Something was wrong!!

I looked up your schematic for the refrig door and decided what piece might have broken. It was a good guess and the part showed up a few days later.

I wedged up the refrig door to take the tension off the lower bracket. Then, just took off the bracket and replaced the broken door closing cam.

I used a block of wood to hold up the door. Then unbolted the lower hinge from the fridge. That is when I found out that it was fine and it was the upper half of the hinge that was broken (worn).
So I unbolted the upper hinge (mounted on the bottom of door) It uses the same part. So I installed the part on the upper half of the hinge.

I wish somebody would have told me that you need 2 of these for each hinge. The bottom one was in good shape, lucky for me.

I first removed all of the door contents. I then removed the door from its mountings by removing two screws at the bottom bracket. With the door lying on the floor I then removed the two screws holding the door cam assembly in place. I inserted the new door cam, then reversed the process replacing the four screws.