CSX20ELL Hotpoint Refrigerator - Instructions

At first, I noticed the refrigerator door didn't close at the same level of the freezer door. I started to adjust the hinges and noticed a chewed up black 'washer' at the base of the door hinge. Ppartselect.com was awesome, in that I easily found the schematic of my fridge, and the part I needed. Ordering was a snap, and it came to the house pretty quickly.
Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove.
Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.
I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.
Good luck.

Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00

First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .

The repair went well could have completed the job in 20 minutes if I had a selection of small nuts and bolts to replace the rivet that had to be drilled out. Also buy 2 of the door closing cams Part # PS297995 one goes on the bottom hinge of the refrigerator door the other on the bottom of the refrigerator.

I removed the top shelf and removed broken rail and instaled new rail only two screws .

- Remove drawer and cover being supported by this slide. - Remove front and back screws with the screw driver. - Replace the above removed screws using the new slide. - Replace drawer and cover. DONE

I glued the old rail back together twice prior to resorting to ordering the the replacement drawer rail from parts direct. Don't bother glueing the old parts, just buy a new one. Keep the screws from the old drawer rail as new screws are not shipped with the replacement rail. Only took 10 minutes to replace the rail needing only a phillips screwdriver. Good as new.

Like the rest of the other statements it was easy with 2 2X4 pieces of wood to block the door up. The other suggestion about buying two of the pieces was a good idea. Once I took off both the top and bottom pieces they were both worn out and it was easy to replace them both at the same time. The door is working good again and shuts on its own.

I was set to buy a new magnetic seal to hold the door closed, when I looked it up on PartSelect I saw the recommendation that the problem might be the door closing cam.. I check it with a mirror and sure enough the cam had broken and the door sagged about 1/4 inch. I then followed the instruction and removed the top hinge, lifted the door off and replaced the cam. I did need two and the one attached to the lower hinge had to be drilled out and a new screw and nut attached to hold the cam. It was simple to do, I would recommend selling the door closing cam be sold in pairs with a #10 1/2 inch long screw with lock nut.

This one is a no brainer… One Phillips screw on top to pull top door hinge trim. Two nuts and the top hinge is free. Then pull the door… it helps if you unload all the crap in the door bins. Remove the remnants of the door cam and that leaves a pop rivet. Put some vise grips on the head and use a hacksaw to remove the lower part of the rivet. Then pop-rivet the new door cam in place. If you don’t own a pop-rivet tool, I guess you could use a 10/32” screw and nylock. Plop the door back on and you’re done. Took all of about 15 minutes.

The plastic door closing cams had broken after 17 years of use. It was tricky figuring out how the new cams fit as the old ones had disintegrated. Also you need 2 cams - not one. I first ordered only one. A detailed parts diagram would have helped. First unscrew the top door mount cover and then the top door mount. The fridge door then lifts up and off the lower door mount. Next is the hardest part - drilling off the old pop rivet which held the lower cam. The lower door mount had to be removed to get at the underneath of the pop rivet, and a bench vise was handy to hold it as I drilled off the old rivet. Then you need small stainless steel nut and bolt and split washer or lock nut to replace the rivet. Next unscrew the old upper cam from the underneath of the fridge door and replace. The large hole in the cam goes through the door hinge pins. The two plastic cams should interlock in a way that makes the door swing close. Anyway, now the door works fine.

Removed the top hinge cover held by one screw. Removed the top hinge held by two screws and them lifted the door up and off the bottom hinge. Laid the door on the floor and replaced the cam piece from the kit on the bottome of the door. That required removing one screw and losening another. Removed the lower hinge (two screws) and replaced it with the new one in the kit. The lower hinge includes the other cam piece. Lifted the door onto the lower hinge and then replaced the top hinge and cover.

took top bracket off--then removed door--took
bottom bracket off bottom of door and replaced
door closing cam and reasembled---a piece of
cake

This was a 15 year old great working GE regrigerator. Refrigerator was not cooling properly, though the freezer worked great. Using flashlight, examined cam riser which was clearly broken. YOU MUST ORDER TWO GASKETS AS BOTH WILL BE WORN. After removing all food from the door, taped plastic sheet over the open space to keep food somewhat cool Removed top hinge cover and screws on top of door and lifted door out of bottom bracket placing it flat on kitchen island. Unscrewed hinge elements including old broken cam and shims form the bottom of the door and fit in the new cam. Unfortunately one of the shims was broken, so I used a thin plastic black washer from the hardware store which was big enough to fit over the pin on the bottom of the refrigerator itself. Screwed all the parts back together. Be VERY careful to note how you removed them in the first place...mabe take a digital foto or two. This was kind of tricky to remember. Then used a hammer and chisel to break off the rivit holding the bottom hinge elements on the refrigerator. Sawing with jigsaw didn't work that well. The rivit came right off. Then used a flat head screw, lock washer and nut instead of a reivit and attached the new second cam riser. You are now done with the new parts. Simply reattached the door and it closed like new. Had a simultaneoius problem with a faulty defrost heater in the freezer which also had to be replaced and which was really easy to do. About an hour max. This was the real cause of the refrigerator not cooling properly. But that's another story.

The old cam had broken and was on the floor. I ordered one new cam. I should have been told to order at least two, I did not know they worked in pairs. So I had to re-order, I ordersed four, I was able to see that the other (freezer door has cracked cams) door will soon need replacement of the cams. I had trouble installing the new part because the rivit also needed to ba replaced. I did a "Rube Goldgerg" to get the new part to sit properly. I drilled the hole open a little and forced the part into place. All is well. Thank you very much!