CSX20EFB Hotpoint Refrigerator - Instructions

i'm glad I read this forum before ordering the part because you need two of the door cams. They're sandwiched together on the lower hinge.

I removed the top door hinge, lifted the door off from the lower hinge and layed it on the counter.

I then removed the lower hinge using a nut driver.
I had to grind the rivot head off that holds the door cam onto the hinge and use a nut & bolt to replace
the rivot.

Took the door contents out and put them on the counter, took the door off the hinges by unscrewing the 2 screws on the top of the Fridge and lifting the door off the hinge onthe bottom. Then laid down the Fridge on the kitchen floor and replaced the Door Closing Cam, keeping in mind the order of the 3 shims and other things on the bottom of the door. Simple.

The bottom of the door was 5 " off the floor. A 2x4 block and a 4x4 block were pushed under the door and supported it while the water line was disconnected the hinge removed and the cam replaced. It was a simple fix and reading other people's experience made the repair so much easier.

I did not realize I needed 2 cams to complete repair. Door cam was riveted in. I had to drill out rivet and replace with nut and bolt. Otherwise it went quite sommothly. At first I just replaced the cam on bottom of refridgerator but door was not quite right when closing. Further inspection showed the door had the other half of cam that also needed replacement. Needed 2 orders. Paid for 2 shippings.

Your vidio was Brilliant !!i just followed your instructions

I followed the directions on the computer and everything went just as the video said it would. This was one of the easiest repairs I have ever done. Usually, it does not go as planned.

Removed the door and loosened the bottom bracket and scraped the old cam off. Mounted new cam and tightned the bracket. Replaced door and it was a total sucess.

Why don't they just tell you that you have to buy 2 cams. I have now replaced the cams on both doors. The other door broke about 4 years ago. Fortunately the first time I read the user commetns or I would've bought just one. It is a quick easy fix. The longest step is drilling out and replacing the rivet. Everything else is done with a nut driver.

Replaced the old cams with new ones, door works perfect now.

Removed refrigerator door and replaced bottom door pivot with the included mating cam and the door closing cam on the bottom of the door.

I didn't know that there were two mating cams and only ordered the door closing cam which I read online was the problem. It was the number one part on the part select list. The number two part was a kit including the door closing cam and the pivot with mating cam attached. It would have been helpful if there had been some notes that said check condition of both cams before ordering the part. So I have a spare door closing cam and paid an extra $19 including $8 shipping which negated a return.

The repair is easy - getting the right parts the first time is the trick.

This my second time to do it after 8 years. Took 10 minutes.
1 Remove all the contents on the side door
2 Remove the 2 bolts on top connecting the door to the refrigarator
3 Lift and remove the door up and put it the side
4 Clean and remove the old door closing cam put the new one
5 Door ref is fixed

My wife and I gave an old, but really good refergerator to our son (a Major in the Army). Upon taking it into his house he had to remove the doors of the refergerator. While he put the doors he lost the "cam" for the door, making if difficult to close (actually had to lift the door up and then close it). I ordered the replacement part, and unless I am mistaken, it arrived the same day. I still cannot figure out how this happened, but it was great!!

Followed previous poster's steps. Replacement of door closing cams took 35 minutes. Make sure you buy 2 cams for each door.

Removed the top cover using a Phillips screw driver to access the top 2 screws holding the bracket. Once the bracket was removed, lifted the door off the bottom hinge. Replaced the door closing cam, replaced shims and screws. Placed the door back on the bottom hinge, inserted the top bracket and secured.
This was the ultimate resolution to the problem. The problem I encountered was getting all of the correct parts. It took me 3 tries to finally identify and receive the parts needed to make the repairs. Using Part Select made it easy because they had the parts I needed. My 3 tries were partly my error and does not reflect on Part Select. I would recommend others use Part Select when choosing their replacement parts.

1st: Order (2) closing cams! One for the hinge pin / bracket and one for the bottom of the door.
The closing cam on the door was where the Dremel type tool is required, since you have to grind the head off of a factory rivet.
I installed the cam with an aluminum pop rivet.
Next, remove the bracket on the bottom of the door with sockets and install the second closing cam.
Re-attach the top door hinge pin and align visually; tighen all bolts. Job finished, but more important , my wife is not nagging me about the repair that I put off for over a year!!!!