CSC20GWSAWH Hotpoint Refrigerator - Instructions

Removed back panel. Opened cover to relay attached to the compressor and pulled off replacing with new relay. No problem.

Better than paying $250 for someone else to do it.

the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.

I removed the back panel held in place by 5 screws. I located the thermostat and disconnected it from the wire connection to another part. Due to the connection requirement, I had to cut the wires from the original part and splice the connector with wires to the new part. After securing the spliced wires and covering in electrical tape, I replaced the panel and all screws.

Removed 2 phillips head screws to remove ice maker (could have just loosened them)
Pulled fan off of shaft
Removed 2 phillips head screws on motor bracket , disconnected three motor wires & removed motor.
reversed process to install new motor & fan blade.
Space was a little tight for two hand and arms, but do-able.

Had to use a hair dryer to manually defrost the refrigerator before I could replace the heater assembly . I had to remove the aluminum mounting brackets and reverse them before mounting the assembly so that the wiring would run the same as the old assembly . Overall time spent from start to finish, including manual defrost was about 2 hours.
Thanks for the timer troubleshooting tips, they helped to narrow down the problem.

There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.

Other than the two-screw problem, it was easy.

The replacement ice maker that GE supplies for my old refrigerator is a little different than the original. The electrical plug changed from a round plug to a square one. They include an adapter for it, but DON'T USE IT. There's not enough room for the bulky cord and connector. I got a much cleaner installation by taking apart the old and the new ice maker, and then splicing in the old connector into the new ice maker. You need to carefully unscrew a circuit board inside to wire it in, and it'll be more secure if you solider 3 wires instead of using crimp connectors. The instructions also tell you to use your old 'ice breaker', but it won't fit on the new ice maker. I just left the new ice maker's ice breaker on, and it seems to work perfect.

Unplugged refrigerator, removed three screws to take out part, disconnected the wires and removed bad unit. Removed fan blade from old unit and attached to the new unit. Attached wires, placed the new motor back in. Plugged it back in, within 20 minutes panel between freezer and refrigerator was cool to touch.

Frig and freezer were defrosting and refreezing other than normal. Home warranty contractor told me ice maker was faulty. Purchased new ice maker. Unplugged frig, loosened 2 screws with nut driver. unplugged old ice maker, lifted old ice maker out. Took old fill cup off old unit and put on new unit since new fill cup was a different size. Swapped ice maker insert from old to new unit. Plugged in new ice maker, slid over the 2 screws, tightened, and plugged in frig power. New ice maker works fine but still have defrosting and refreezing problem. Figure old ice maker probably works just fine. New contractor still trying to solve problem. Have had problems with this GE Monagram keeping proper temps since it was new in 2005, don't recommend it.

Order 2 cams as recommended in other posts.
I didn't realize until the project was finished that the 2 cams fit together to tilt the door toward the refrigerator and force the door to catch.
1. Removed all items from door storage.
2. Removed top hinge cover held by single screw and top hinge plate held by two bolts.
3. Lifted up door to clear bottom hinge pin and removed door.
4. Turned door upside down and removed bottom hinge assembly held on by two bolts.
5. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door.
6. Drilled out the rivet that holds the lower cam to the bottom hinge pin.
7. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet).
NOTE: The metal shim that goes between the cam riser & door was also broken, we used a small washer instead of the replacement shim.
8. Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts.
9. Placed cover on upper hinge assembly and secured with original screw.
This is a project my husband and I completed together :)
Perhaps we will store lighter items on the door to lessen the chances of the cams deteriorating again.

First turned off power and removed top shelf.
Then I used a flathead to slowly pry the switch out by the two sides. You just anlge ita bit and it slideds out easily. Then I disconnected the wires from the old switch, connected the new one and installed the new switch by snapping it back into the cutout.

This problem had already occurred in 2008. Repairman replaced dual water valve. Cost $190.00. We decided to do it ourselves this time. The repairs were actually made in three phases. First, when I pulled the fridge out from the wall, unplugged it, and turned the water valve back on I discovered that the plastic tubing from water supply into the fridge had long cracks in it and water was spraying out everywhere. I turned water off, went to Lowe's and bought the kit for that repair. Of course I didn't have to use all of the parts in the kit because the water supply was already there from the valve that came up through the floor. After turning the water back on and plugging the fridge back in, my husband and I tested it by trying the water dispenser. We found that water was leaking from somewhere inside the fridge, but didn't know where. After UNPLUGGING it, and turning the water off again, I took the metal back off at the bottom. It was leaking from the bigger plastic tubing (5/16"). It was just hanging, not connected into the dual water valve. Figured it had just broken. So I thought I just needed 5/16" tubing. I went on the GE website and it was very hard to get answers to my problem because I couldn't find the plastic tubing that it looked like. I ended up ordering the plastic tubing that goes up that back of the fridge to the icemaker. They sent me two of those, not one for the freezer and the bigger clear one (5/16") that I thought I needed. Then, I found this website! This PartSelect website is great!! After reading about other consumer repairs, I knew how to disconnect the dual water valve and found out that the smaller plastic tubing that goes up the back of the fridge to the icemaker had been pinched where it connects to the dual water value, barley hanging on. Just quick disconnected it from the valve by pushing up on the outside where the tubing comes out while pulling on the tubing. It came out, and I had to use needle nose pliers to pull some of it out where it had broken off inside. Then, pushed the new tubing into the valve and ran it up the back of the fridge, unscrewed the plate that goes over the clamp that holds the tubing, loosened the clamp a little, pulled the old tubing out, pushed the new tubing in, (the clamp was still tight enough) put the metal plate back on and replaced the screws. Then I re-connected the dual water valve to the electric clips, connected the 5/16" tubing to the right side of the valve. (The black tubing that goes up the back of the fridge goes into the left side of the valve.) put it back into place and screwed it back against the body of the fridge where it goes, put the back on and plugged it back in. We tested it again, and water was leaking, but not from where I made my first repair. I reversed everything again, and discovered that where the 5/16" tubing goes into the dual water value, it seemed more loose than it should have been. That is where the water was leaking from! I ordered the dual water valve, the 5/16" plastic tubing and the water tube union. I replaced the dual water valve-very easy! MAKE SURE YOU UNPLUG THE FRIDGE, turn the water supply off, disconnect the small tubing from the dual water valve, disconnect the electric connections to the valve, and reverse the process. What I did was replace the 5/16" tubing the comes out of valve & goes up into the storage tank behind crisper drawer. Used union there. Put everything back together and it works!!

Couldn't find schematic or repair manual
Finally found your site which showed the location and part numbers of the timer and heaters.
I ordered them; they came immediately.
I replaced only the timer, since it was the easiest and took only a few minutes. Defrosting the frezer coils with a hair dryer took about an hour.
Rerigerator froze over again in about two weeks.
I then replaced the heaters. One of the heaters was 'open circuit'.

Troubleshooting was easy - others had the same problem - coils freeze over and frost blocks air flow to refrigerator - part identification made easier by online picture - many parts look the same so you may want to call and confirm before you order (there were variations to this model number) - To repair: take off five screws that hold the metal panel on the back of the freezer - remove the panel - use a heat gun or hair dryer to melt ice from the coils (put a towel at the bottom to soak up the water) - unplug the kit at the top of the freezer and carefully pull off the thermostat clipped to the coil - remove the four screws that hold the heater kit to the back of the freezer - install the new kit where the old one was then re-install the panel to the back of the freezer - next, make time to clean the condenser coils under the refrigerator/freezer

I read over the other posts here and went with jacking up the fridge door and setting it on (2) 2x4 studs. A nut driver was used to remove the bottom hinge. I then drilled out the rivet that held the old cam in place and then used a 3/16 rivet to secure the new cam. A rivet is not necessary as you can also use a nut and bolt to hold the cam in place. It took less time to order the part and install it than it did to drive over to the appliance parts store and pick it up. I ordered around 10 am and the part was here the next day at 2:00 (without special delivery costs). By 2:30 it was on my fridge.