CST20KABAWH Hotpoint Refrigerator - Instructions

Followed Partselect video on how to replace cam riser. Very, very helpful!

Removed drawers, glass shelves and old slide rails.Installed new slide rails with a crew driver. Put glass shelves and drawers back in the refrigerator. Everything worked great and it took less than 15 minutes.I'm excited to be able to pull the drawers out without a struggle.

With normal wear and tear over the course of ten years both of the side rails for the VC were broken. One side I successfully glued together with super glue and it has lasted more than a year. The other side kept breaking so I ordered a replacement part. Very easy installation just removed two screws (save them you will need them) and then put in the new part. Customer Service rep had no idea if the part I needed for the CSX20BA was the same as what I presume is the newer model with a longer ID code. She suggested I call GE. Not wanting to spend any more time on the phone I took a gamble and indeed it is the identical part.

Best for 2 people on this repair as 1 person needs to hold the door and the other position the bottom pin in place on reassembly. On my side by side I was replacing the cam on the cold food side, not the freezer. But I got down and inspected both the broken cam and the cam on the side that wasn't broken to understand how the parts fit together. Each door has 2 cams that work/fit together. So be sure the one you are replacing is installed properly (flat side towards the door body). Remove all contents from inside door including the shelves. Use a phillips screwdriver to remove the cover plate on the top hinge. Use tape or a marker to mark on the refrigerator top a corner of where the bracket is positioned, for proper placement on reassembly. While someone is holding the door, remove the 2 bolts from the top bracket (or the back one is just loosened so bracket can be moved out of the way). Lift door off the bottom pin. Turn the door on its side to expose the bottom bracket. There should be 2 bolts here. The furthest one from the pin only needs to be loosened. The other bolt will need to be removed but as you do this be sure to not let the other 2 metal pieces fall out. Remove the broken cam and replace with the new part. Realign the parts and bracket over the pin rod hole and tighten both bolts. Replace the door onto the bottom pin. Then add top bracket and align it to the marking and screw back in these 2 bolts. Test door for any needed adjustments (I had none). Then replace the top bracket cover with its screw. Voila! Clean the shelves and put them in the door and fill them up. :-)

Using the #2 Phillips screwdriver I removed the top hinge cover from the top of the freezer door. Next I used the 5/16 nut driver to remove the 2 bolts holding the top hinge in place. Once it was removed I was able to lift the door off the bottom hinge. Placing the door on a flat work surface I loosened the bottom bolt holding the cam in place. I next removed the bolt holding the hinge in place. I was then able to remove the broken cam and replace it with the new one. I then replaced the bottom bolt making sure the hole for the cam and the hole for the hinge are lined up. I then tightened the bottom hinge bolts. I carefully placed the door back on the bottom hinge and put the top hinge back on.