HSS22DDMCWH Hotpoint Refrigerator - Instructions
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- Customer:
- David from Woodland Hills, CA
- Parts Used:
- WR17X11497
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
A piece of the crusher cover broke off into the ice bin
I removed the ice bin, removed the metal rod off the bottom, unscrewed all screws holding things together and then carefully pried the crusher assembly out of the ice bin. I made the mistake of doing it when the bin was still frozen and ended up cracking it where the "clips" from the crusher are inserted. It was much easier after the bin warmed up.
Replaced and put everything back together.
Replaced and put everything back together.
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- Customer:
- Michael from Meridian, MS
- Parts Used:
- WR17X11168
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Wrench set
Icemaker supply hose leaking at freezer entrance
I did it the way you recommended except rather than removing the existing tube from the water valve at the bottom of the fridge I cut the existing and new tubes and then spliced the new tube to the old tube. I already had the splicer nut so it was quicker and easier. By the way, shipping was very quick and you prices and your website are excellent!
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- Customer:
- Heather from Pennington, NJ
- Parts Used:
- WR51X10101
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
loss of refrigeration
After mopping up the floor - the whole freezer that was iced up melted - that's how I found out about the problem...
Disconnected the power, emptied the freezer, removed the shelves. Under the ice maker was the light cover - I removed that first, then the two screws holding the back panel in place - The light panel was covering the top screw.
With the screws removed, I pulled out the back panel - which needs to be jiggled around a bit to get it past the shelf brackets.
With the cover off, I could see the mostly de-iced coil at the back of the unit. The defrost heater was visible at the bottom of the coil frame. To remove the bracket/heater, I removed the two cross head screws (one on each side) holding the bracket to the coil frame. I then twisted the side tabs of the bracket assembly and pulled the entire bracket/heater/wiring from the coil frame.
With better access tot he bracket/heater I was able to disconnect the wires. I grabbed the new bracket/heater, reattached the wires and pushed the bracket/heater back onto the coil frame and closed the side tabs firmly attaching the bracket to the frame. I then screwed the tabs back onto the frame.
Replaced the back panel, screwed it in place. Put back the light cover and then the shelves. Turned the appliance back on and left it for a few hours - before checking to see if there was any drop in temperature. There was, so after 24 hours or so I reloaded all the food...
NOTE: I was certain that the heater had failed! When I pulled the OLD one out it was obviously burned out - the glass tube was blackened and pieces of the element could be seen in the bottom of the tube.
Disconnected the power, emptied the freezer, removed the shelves. Under the ice maker was the light cover - I removed that first, then the two screws holding the back panel in place - The light panel was covering the top screw.
With the screws removed, I pulled out the back panel - which needs to be jiggled around a bit to get it past the shelf brackets.
With the cover off, I could see the mostly de-iced coil at the back of the unit. The defrost heater was visible at the bottom of the coil frame. To remove the bracket/heater, I removed the two cross head screws (one on each side) holding the bracket to the coil frame. I then twisted the side tabs of the bracket assembly and pulled the entire bracket/heater/wiring from the coil frame.
With better access tot he bracket/heater I was able to disconnect the wires. I grabbed the new bracket/heater, reattached the wires and pushed the bracket/heater back onto the coil frame and closed the side tabs firmly attaching the bracket to the frame. I then screwed the tabs back onto the frame.
Replaced the back panel, screwed it in place. Put back the light cover and then the shelves. Turned the appliance back on and left it for a few hours - before checking to see if there was any drop in temperature. There was, so after 24 hours or so I reloaded all the food...
NOTE: I was certain that the heater had failed! When I pulled the OLD one out it was obviously burned out - the glass tube was blackened and pieces of the element could be seen in the bottom of the tube.
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- Customer:
- D from ZELLWOOD, FL
- Parts Used:
- WR17X11653
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Flapper not sealing. Frost buildup on inside of freezer door
Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved
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- Customer:
- Jeffrey from Williamsburg, VA
- Parts Used:
- WR17X22070
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
No longer needed water filters
Your website was very easy to use and the product shipped very promptly. It was great experience. Thanks!
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- Customer:
- Sherry from Auburn Hills, MI
- Parts Used:
- WR02X11330
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
My 13 yr grandson assisted me on this
We couldn't get the other connector loose from one end of the tubing so he said just cut it and so we did and attached the connector. I now have water again in my fridge and took the sticky note down "don't use the water" as it had leaked for a year...... Thanks!
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- Customer:
- Jamison from Heltonville, IN
- Parts Used:
- WR57X33326
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Iced up Freezer compartment in SxS
So I replaced a burnt out defrost heater; replaced the thermostat for good measure and STILL the freezer compartment was freezing up. WHY didn't I look more closely at the ice making system sooner!!?? Thought about it for a while and decided that it had to be that the solenoid in the water valve was NOT shutting off water flow to ice maker (overflowing the icemaker and running over & down interior of freezer compartment making an icberg).
Took off about 4-5 backcover screws with one size nut driver. Moved to a size larger driver to remove 1 screw holding on the water valve. And what some people don't realize is that you can push in the connectors (push them down) and THEN pull the water lines out as long as you're careful and someone hasn't already tugged on the waterlines with some force. You don't have to cut the lines off at the valve. Put the water lines in the new valve and put one screw back in it; then 4-5 backcover screws and you're done!!! At most 15 minutes...that is if you want to clean the condensor unit located behind the backcover (on the newer models within the last 4-6 years).
EASY!!! Do it yourself and save a BUNCH of money. If you're getting a flooded freezer compartment or icebergs created in there then check whenever you hear the icemaker drawing in water and see if water is running down the interior.....problem solved!
Took off about 4-5 backcover screws with one size nut driver. Moved to a size larger driver to remove 1 screw holding on the water valve. And what some people don't realize is that you can push in the connectors (push them down) and THEN pull the water lines out as long as you're careful and someone hasn't already tugged on the waterlines with some force. You don't have to cut the lines off at the valve. Put the water lines in the new valve and put one screw back in it; then 4-5 backcover screws and you're done!!! At most 15 minutes...that is if you want to clean the condensor unit located behind the backcover (on the newer models within the last 4-6 years).
EASY!!! Do it yourself and save a BUNCH of money. If you're getting a flooded freezer compartment or icebergs created in there then check whenever you hear the icemaker drawing in water and see if water is running down the interior.....problem solved!
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- Customer:
- danny from west potsmouth, OH
- Parts Used:
- WR17X11653, WR17X23191, WR17X10706, WR02X10585
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Ice auger was broke and ice was freezing in the recess door
all parts worked and were easy to install. probably saved me from having to buy a new fridge. ice maker is working fine and recess door flap is closing correctly. very satisfied.
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- Customer:
- Larry from Republican City, NE
- Parts Used:
- WR62X10055, WR17X11653, WR2X8818, WR17X10706, WR02X10585
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice maker door failed to close letting ice melt
Removed the front panel on the door that has the ice maker controls. Removed the screws and parts. Reassembled the parts and it works better than new. Ice door closes firmly and holds tight.
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- Customer:
- Jason` from Colchester, CT
- Parts Used:
- WR60X10185
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver
freezer fan failing; veried speed making whirling sounds
First, I removed all the shelves and the light guard. Second, I removed the nuts that held the fan guard and the freezer back in place (2 just under the fan guard and removed the freezer back. Third, lifted fan guard out of way (being very careful not to crack it..... cold plastic). Fourth, unpugged fan from pug then removed nuts that held fan bracket in place...removed fan. fifth, then removed fan blade and remove fan motor from bracket, removed two wires that went to freezer light (pay attention to where they go) and installed them into the new wireing harness. Sixth, installed fan blade on new motor, bolted new assembly in fan bracket, plugged in and reistalled fan into the freezer, replaced fan guard and freezer back (reverse order of above) and then replaced freezer racks. works beautiful.
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- Customer:
- Cristina from Los Angeles, CA
- Parts Used:
- WR30X10093
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
ice maker not making ice
just unscrewed the 3 screws, attached the rounded plug that came with the unit and screwed back only 2 screws. ice magic in about a couple of hours
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- Customer:
- calvin from annapolis, MD
- Parts Used:
- WR62X10055, WR17X11653, WR17X10706, WR02X10585
- Difficulty Level:
- Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Screw drivers
when dispensing ice the flap door would not open properly and was open most of the time causing the door to ice up...cause solenoid was rusted badly
I removed the screws for the inner door and removed inner lining. Then took out the ice dispenser in the door. Took off control panel on the front of the ice panel. Removed the rusted parts and put in new parts. Put all parts back the way it came apart. In retrospect.... I could have possibly replaced the parts from the front panel but by taking apart the door...I had to thaw out the inner panel and insulation with in the door.
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- Customer:
- David from Billings, MT
- Parts Used:
- WR17X11267, WR17X11170, WR17X10745
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Melted Dispenser Housing Shield with hair dryer trying to thaw out frozen water line
Pull plastic trim piece off refridgerator door,unclip printed circuit board and remove wires unscrew dispenser housing,and remove. Transfer Ice funnel to new dispenser housing with old spring. Reinstall dispenser housing and printed circuit board.
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- Customer:
- Sheila from Robeline, LA
- Parts Used:
- WR02X11941, WR62X23154
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
ice auger drive stripped out, solenoid burned out
removed ice tray, removed drive unit. removed solenoid and replaced, screwed on auger drive. reinstalled drive assembly. replaced ice tray. job done.
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- Customer:
- Henry from Daly City, CA
- Parts Used:
- WR55X10025, WR17X11067
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
Freezer cooling, but freezer fan not operating consistently
My refrigerator's initial problem was as follows:
1. Freezer fan stopped circulating the cooled air. Causing food to thaw at the top of the freezer, and freeze solid at the bottom. Ice in the icemaker thawed.
2. Water dripped from the freezer door gasket when the freezer was in defrost mode & water dispenser would not dispense water.
--FIX (the easy one first..):
2. I removed the inner freezer door panel and found ice filling every void of the freezer door panel-approx 5 lbs of ice dammed in the panel. I thawed the insulation and removed the ice. Also there is a styrofoam insulating surround around the inside of the dispenser panel. The styrofoam had become saturated with water and was freezing, allowing the drinking water tube to freeze, not allowing the refrigerator to dispense water...
THE CAUSE:
2. Overflowing of water from the in-door ice/water dispenser compartment reservoir (just under the grill where your glass sits, when it's dispensing water) was draining into the freezer door panel.
PREVENTION:
2. Check the reservoir more frequently to make sure water does not build up and overflow into the door.
FIX (now the trickier one..)
1. I initially thought it was the main circuit board. I replaced the board. Access is by removing the 3 hex nut screws holding door in place at the rear of the freezer. Disconnect connectors & using a needle nose pliers, squeezed the plastic catches that hold the board in place. Connect the new board (being careful not to touch the components or traces on the board) to the connectors, then snap into place using the white plastic catches.
Close everything up.
NOTE: This may, may not have contributed to the problem, but my refrigerator light went out. I replaced it with a small flouresent bulb. That bulb did not last, and became inop. Shortly afterward, the freezer started malfunctioning. I replaced the board, and the freezer was still somewhat intermittent. I replaced the bulb with an appliance 60 watt. The freezer has been perfect since...
Note: I first ordered the main circuit board, when that didn't immediately fix the problem, I ordered the above parts. I did not need the parts and am returning them. The web page is forcing me to select at least one of the parts needed for the repair, when I used neither.
1. Freezer fan stopped circulating the cooled air. Causing food to thaw at the top of the freezer, and freeze solid at the bottom. Ice in the icemaker thawed.
2. Water dripped from the freezer door gasket when the freezer was in defrost mode & water dispenser would not dispense water.
--FIX (the easy one first..):
2. I removed the inner freezer door panel and found ice filling every void of the freezer door panel-approx 5 lbs of ice dammed in the panel. I thawed the insulation and removed the ice. Also there is a styrofoam insulating surround around the inside of the dispenser panel. The styrofoam had become saturated with water and was freezing, allowing the drinking water tube to freeze, not allowing the refrigerator to dispense water...
THE CAUSE:
2. Overflowing of water from the in-door ice/water dispenser compartment reservoir (just under the grill where your glass sits, when it's dispensing water) was draining into the freezer door panel.
PREVENTION:
2. Check the reservoir more frequently to make sure water does not build up and overflow into the door.
FIX (now the trickier one..)
1. I initially thought it was the main circuit board. I replaced the board. Access is by removing the 3 hex nut screws holding door in place at the rear of the freezer. Disconnect connectors & using a needle nose pliers, squeezed the plastic catches that hold the board in place. Connect the new board (being careful not to touch the components or traces on the board) to the connectors, then snap into place using the white plastic catches.
Close everything up.
NOTE: This may, may not have contributed to the problem, but my refrigerator light went out. I replaced it with a small flouresent bulb. That bulb did not last, and became inop. Shortly afterward, the freezer started malfunctioning. I replaced the board, and the freezer was still somewhat intermittent. I replaced the bulb with an appliance 60 watt. The freezer has been perfect since...
Note: I first ordered the main circuit board, when that didn't immediately fix the problem, I ordered the above parts. I did not need the parts and am returning them. The web page is forcing me to select at least one of the parts needed for the repair, when I used neither.
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