CTX21GIXERAA Hotpoint Refrigerator - Instructions

Took out shelf & brackets. Removed plastic shelf. Unscrewed broken bracket & screwed in new bracket.
Put back in & replaced the shelf.

Removed drawers and glass shelf. Removed screws that hold old slide rails in place. Installed new rails and re-installed cover for vents. Placed assembly back in and installed drawers.

I pulled out the shelf and removed the 2 screws holding the broken side rail to the shelf frame. I then screwed the new rail in and set the shelf back in.

Unscrewed four screws, two on each part, and replaced broken parts, reinserting screws. This is a no-brainer repair.

I followed the directions on the site for the center slide replacement. I had actually called a local store and had him order the first part. It took several days and then I started searching online and found this site.Then I ordered the second part on line and to my surprise it arrived the next day. I was fortunate enough to have lived only about 70 miles from the distributer.Following the directions I found here is how I attempted the initial repair. With the vegetable bins out fo the bottom, I removed the plate covering the front frame by gently prying it off. Then I removed the two screws to losen the bar and lifted out the glass shelf. I didn't have much difficulty removing the frame since the front piece support for the slide rail that fit into the frame was already broken. I also had to loosen the screws on the back rail. I removed the entire frame and then replaced the side rail reinserting it into the end caps. I replaced the back screws and then the front ones .I replaced the glass shelf and then the cover cap for the shelf.
The only problem I encountered was that I couldn't seem to get the back screws really tight and I don't know why.

Basically I removed 4 screws holding the rails together, did a little cleaning of the existing parts that I would re-use and screwed the 4 screws back in and put it back into the fridge. Piece of cake. If I hadn't cleaned up the old parts it would have taken me 5 minutes.

Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.

removed produce drawers, removed center piece front cover, removed glass shelf, removed broken drawer slide rail - unscrewing where attached in the rear of the refrigerator. Also removed screw from centerpiece where broken drawer slide rail was attached. reassembled all very quickly....saved myself having to buy another refrigerator by doing this simple repair.

Easy

I replaced both the punp and water line. the website depicting the repair parts was the best i ever worked with. The parts were high quality delivered on time and easy to install. Total job cost $30 as opposed the cost of of a service man or a new refrig.

I had one of my guy friends do it for me. It took him less than 10 minutes, and probably would have been quicker if he had a better screw driver. Mine is a cheap girly one that he could not get a good grip on.

The bottom shelf of my Mom's fridge broke. I found the part I needed and went to repair it. Realized both sides were broken. Ordered other side as well. Two screws in front, two screws in back. Front side had a metal strip covering screws. Had to pull that off to get to screws. Snapped back on after repair.
Mother was very pleased.
Told her to be careful. Those little pieces of plastic can be expensive.

Both side rails were busted. the parts were precise and it was extremely easy. Thanks again.

I ordered the part one day and it was in my refrigerator by the next day. No tools required. You guys are incredible. This is the second time I ordered parts from you. You never disappoint!!

The repair was very simple. The longest part was taking everything off the shelf in the refrigerator so that the slide rail could be removed. Then when things were out, it was clear that the bottom of the refrigerator needed cleaning. The repair itself was done quickly. The cleaning (yuck) took longer! this is a great site because the part came quickly and it was very easy to select just what was needed.