RTM21010 Hoover Refrigerator - Instructions

removed old mount with allen wrench replaced with new mount

I watched the video and thought "I can do this". Made some notes and then proceeded to remove the old switch and replace with the new one. Thank you.

After thinking it would be impossible to find the parts I needed to fix my old refrigerator I found PartSelect.com. I was surprised that not only did they carry the parts but all were in stock. The actual repair was as easy as the ordering. For the shelf retainer bars and end caps I just put the ends on the bars and snapped it into the door. Care should be taken not to try to bend the end caps too much to insert into the door or they will break at the inside of the bar. They are only thin plastic. I actually bought two spares for future if needed. For the crisper drawer shelf support I used my 1/4" nut driver and removed the piece of the old support with the screw and installed the new one. Do not over tighten the screw or you might a: strip the hole out the sheet metal screw goes in or b: damage the new support or both.

This is an easy fix, simply remove and replace. What I was impressed with is that a how to video was provided along with my part. I wish all manufactures would offer this, the video was easy to understand and you had a good view of the operation. Thanks, a job well done.

I just removed icemaker, bottom and back panel cover, remove the old thermostat, cut the wires, connect the new one and replace all covers and ice maker.So far is working perfect, no more water mess inside or on the floor, and my food is not frozen anymore, thanks a lot for your help and your trouble shooting help me to figerout what was wrong, thanks again for save me a lot of money

The main issue is that my supports are NOT held on by screws -- they are behind the fridge wall and can not be removed. So this is my solution (ignore the 'fix kit' -- it is useless and is just this part plus a metal screw. It cost me $20 to find this out). Here is what I did: 1) Cut off the old support with a knife. 2) Get a small toggle bolt (I used 1/8" x 2", < $2 from Home Depot) and thread into new support. 3) Dig around in insulation to make sure there is space for toggle to flip open. 4) Install!!!! Wish I'd thought of this before :-)

I love how easy it was to find out what part I needed by seeing the photos to verified it was the part I needed. The repair was super easy and the directions were easy to understand. I didn't even need tools.

I tried to remove the old light switch using a putty knife and a hammer. It was hard to compress the plastic tabs to pull it back through the hole, but all of a sudden, the lights came on. I guess banging on the switch freed-up the contacts. The new switch is now a spare part in case I need it.

Pulled up part select video on u-tube. Followed instructions on dissambly of top freezer and found condensor freezing up blocking air from refrigerator. Checked timer to make sure it was good. Next checked continuity on heater to make sure it was good. Last checked bi-metal thermostat for continuity while cold. Found Bi-metal part to be defective (also rubber in top of was popped up which is a sign of a bad part). Simply ordered new part from Part Select, received in 2 days and replaced Bi-metal and melted ice with hair dryer and reassembled freezer. While waiting on part you can still use refrigerator by melting ice so air can get to refrigerator. I put a towel in bottom of freezer to catch water. Greg W. in Ga.

First I called my friend Robert in Kissimmee, Fl to have an idea regarding the problem because I had never serviced a fridge before. Then he suggested that I check with PartSelect on the Web. Then PartSelect repair videos showed me everything. I followed step-by-step but the problem persisted. I finally realized that the airflow conduit between the freezer and the fridge was clogged with ice. I then proceeded to remove the ice underneath the coil on the aluminum cover and Bingo. The problem was in fact the ice. Well, I only spent $33 dollars for the non-necessary Bimetal Defrost Thermostat. I learned a great deal from that repair.

This problem can be caused by 3 different part failures. Timer, thermostat or heater. After contacting a service repair shop I was told that most often it is the thermostat. The cost of the repair would be at least $115. To much for an old refer. So I ordered the part from Partselect for $33. and put it in myself. Step1 cut the power to the refer. Step2 remove ice maker if you have one. Step3 remove base and back panels in the freezer. Step4 the coils were badly frozen so I used a hair dryer to thaw it out. Would have waited a long time for it to thaw out otherwise. Step5 The thermostat is clipped on to copper tubing next to the coils. Unclip it and cut the wires close to the thermostat. Strip the wires and wire nut the new thermostat. Clip it back on to the copper tubing. Put it all back together and start it up. It's over a week know and no problems. Note: We have whirlpool appliances that are over 16 years old. I have repaired the washer, oven, and now the refer with parts from Partselect. Good company. Always received the correct part within about 3 days from ordering. If you are able to do the work yourself you can save big bucks and keep your appliances running longer. Good Luck

After watching the video it was a snap. Defrosting the freezer took the longest time. I used a hair dryer to melt the ice. Once the freezer compartment was clear of ice the removal and installation were a step by step procedure which the video showed in detail. It's been about a week since I installed the bimetal defrost thermostat and it seems to be working like new. Sure glad I researched this problem on the internet instead of calling a very expensive repairman! Thanks partselect. Com!!!

Had to take everything out and defrost the whole refrigerator dry up and than took back off at bottom and the one covering the Bimetal. The hole was plugged so we took the compressor and blew it and finally got all the ice out before we put on the Bimetal. This is the 4th time we fixed this and I don't know why it won't last longer than 8/9 months. The warrenty is for a year and so far I have gotten 2 refunds thank you!

Removed items and defrosted freezer. I then removed metal shelves, ice maker, bottom sliding tray and false bottom, freezer back, and light bulb with wire track. Cut wires to defrost thermostat and spliced in new thermostat. Reassembled shelves, back, etc., in reverse order. Old thermostat tested "open" in hot and cold water with Ohm meter tester.

followed the video as instructed. Saved two repairman calls, one to find the problem, one to install. Net savings was about $130.00