RISBS620RB Hoover Refrigerator - Instructions
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- Customer:
- Janet from Flagstaff, AZ
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The light went out
I pried the old one out with a screw driver and pushed the new one in. I expected instructions in the box it came in but there were none.
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- Customer:
- Joseph from Destin, FL
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
light switch would not work
Popped the old one out with a kitchen knife and popped the new one back in. It tool less than 15 seconds!!
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- Customer:
- Ronald from Billings, MT
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Wrench set
non-functioning refrigerator lite switch
My owners manual said to unplug fridge from elec outlet, use a kitchen knife to gently pry off the switch plate
(manual had a pictoral example), unclip the two wire, replace with on new switch and replace the switch. Close
door and plug back in. Open door to check that the lite
works. Walla! It did. Thanks!
Sincerely, Ron Marshall, Billings, MT
(manual had a pictoral example), unclip the two wire, replace with on new switch and replace the switch. Close
door and plug back in. Open door to check that the lite
works. Walla! It did. Thanks!
Sincerely, Ron Marshall, Billings, MT
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actuator pad had switch lever broken
removed six screws, unpluged circuit board, removed old actuator pad, replaced pad and reassembled.
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- Customer:
- Matthew from Buffalo, NY
- Parts Used:
- W11396033
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Broke plastic tab on auto light switch
Used screw driver to pop out old switch. Used pliers to hold wire connection from fall back into slot on fridge. Inserted new swith into plug and pressed new switch back in place.
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- Customer:
- Patricia from Stanardsville, VA
- Parts Used:
- 61004388
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
The Ice Maker Wouldn't Dispense Ice
First we ordered a new solenoid. . . The little piece that opens and closes whenever you push the button to dispense ice. That definitely needed to be replaced, and it was easy to do. However, that didn't fix the problem, so we looked and looked at the assembly and decided that a spring was missing. We ordered the spring, and when it arrived, we found that it matched exactly one that was already on the assembly. :-) Not the problem. Thirty minutes later we figured it out,. The diagrams at part select were not helpful with this. It was a matter of figuring out how the magnetic weight fit into the assembly. That's all it was! Now we have an extra spring for the future.
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- Customer:
- Rob from Rome City, IN
- Parts Used:
- WP61003336
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Ice maker auger wouldn't rotate, motor worked fine
To replace the broken drive coupling on the motor end of the auger requires sliding the ice bin out of the freezer section of the refrigerator. Remove the ice cubes and let it thaw out for a few minutes. Remove five screws holding the front face on the ice bin to remove the ice auger. slip the new drive coupling over the end of the auger. reassemble and replace the face plate with the five screws. Slide the ice bin back in the freezer. Less than fifteen minutes it was finished.
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- Customer:
- Jason from Draper, UT
- Parts Used:
- WP2182124
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Ice Stripper was broke off, leaving the mounting tabs still inside their respected spaces in the ice-maker
Had to remove the ice-maker (also easier than trying to work inside the freezer letting all the cold air out). A few mounting screws and an electrical connection in the back. After it was out you will need to remove the cover (not the superficial cover that just pries off) where the gear is behind it, just far enough so you can get the mounting tabs on the ice-stripper in. In order to to move this cover out, after removing the screws (the obvious), you'll need needle nose pliers to ever so slightly squeeze the plastic clips together that hold the plastic movable bracket and the metal ice level arm/switch, so it will pop out. Once you have room to put the ice stripper in, it should just all snap back together, then proceed in reverse to put it all back together.
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- Customer:
- Jackie from Nova, OH
- Parts Used:
- W11384469
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Switch was not working after a repairman had fixed something else
Please bear in mind I am 65 years old & it was harder to get up & down off the floor then to change the switch. Was very easy - watched video, unplugged unit. I used the putty knife at the right front corner to work loose, when it came loose had to loose the left side a little. The unit pulled out easily. detached the wired that had a single plug with 2 prongs on it. Attached the plug, pushed new switch into place. There was no way you could place wires on wrong prong. When done, plugged refrigerator back in & checked if working. I CAN SEE THE LIGHT and the food in the freezer now. Thank you for making an easy repair.
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- Customer:
- John from Morris, NY
- Parts Used:
- WP61006081
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
Fridge way too cold
Called a serviceman. The Air return cover is NOT the cover we replaced. Ours is 3/4 of the way down on the freezer side of fridge. Put a thermometer inside, to monitor it.
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- Customer:
- Robert from Davis, CA
- Parts Used:
- W11396033
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Light Switch Was Faulty--Failed A Few Months After Purchase Of The Refrigerator
I had several times tried to get the old switch out but with no success. Ordered the "repair kit" and followed directions for removing old switch (there is a plastic spring clip on one side). Easy to unplug the old switch, plug the leads into the new one, snap the new one into place. Took about 5 minutes total--piece of cake. I wish I'd thought to try this years ago when the old switch began to fail.
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- Customer:
- Wayland from Fresno, CA
- Parts Used:
- 61004441
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
The actuator for dispensing water and ice was sticking, splaying water and ice freely all over our hardwood floors..
I watched a 5-minute video of a man removing the door hinge, the face plate, the other connections down to the actuator itself. I called Emerald and talked to Ron Harrigan (Fresno CA). He pointed me to the video and said it was a simply operation. I followed the instruction step by step, but when I finished, the light in the front of the door would not come on and the dispenser would put out water but not ice. I called Ron again. He said, "Go through the process again, step by step." When I got to step two, I saw that I had not securely fastened two electrical joints together. I snapped those babies into place, and it was all downhill! We have ice. We have water. We have an actuator that sings! Thanks, video. Thanks, Ron.
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- Customer:
- Donald from Highland, CA
- Parts Used:
- WP61003336
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice Dispenser drive ring was broken
I pulled the dispenser bin and emptied the existing ice (the maker worked, the dispenser would not dispense). Though there appears to be more, there are about 4 (reciting from memory)very small tap screws holding the front of the dispenser unit to the bin. The dispenser activation screw mounts over protruding items at each end. The item at the back (away from the dispenser gear package) is the drive ring that was broken. The drive ring is a small plastic cup that inserts into an opening at the back of the bin (female side to the rear) and slides into the distal end of the activation screw on the same end. One must line up the small slot on the inside of the drive ring with the end of the screw. Slide the assembly together (make sure that the cube/crush switch rod is properly clipped in place with the return spring hooked to the clip), GENTLY install the 4 or so screws and return he assembly to the freezer. It should work flawlessly. Elapsed time: 15 - 20 minutes.
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- Customer:
- Aaron from Farmington Hills, MI
- Parts Used:
- 61003647
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Wrench set
Fridge Door Was Not Sealing Properly
I removed three screws from top hinge. Lifted door off bottom hinge and set door on a flat surface. Replaced part and set door back in place. Put screws back and door fit tight again.
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- Customer:
- Don from Laramie, WY
- Parts Used:
- W11384469
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
Switch didn't work
followed the video as instructed. Saved two repairman calls, one to find the problem, one to install. Net savings was about $130.00
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