RTM15011 Hoover Refrigerator - Instructions

After watching the video it was a snap. Defrosting the freezer took the longest time. I used a hair dryer to melt the ice. Once the freezer compartment was clear of ice the removal and installation were a step by step procedure which the video showed in detail. It's been about a week since I installed the bimetal defrost thermostat and it seems to be working like new. Sure glad I researched this problem on the internet instead of calling a very expensive repairman! Thanks partselect. Com!!!

This problem can be caused by 3 different part failures. Timer, thermostat or heater. After contacting a service repair shop I was told that most often it is the thermostat. The cost of the repair would be at least $115. To much for an old refer. So I ordered the part from Partselect for $33. and put it in myself. Step1 cut the power to the refer. Step2 remove ice maker if you have one. Step3 remove base and back panels in the freezer. Step4 the coils were badly frozen so I used a hair dryer to thaw it out. Would have waited a long time for it to thaw out otherwise. Step5 The thermostat is clipped on to copper tubing next to the coils. Unclip it and cut the wires close to the thermostat. Strip the wires and wire nut the new thermostat. Clip it back on to the copper tubing. Put it all back together and start it up. It's over a week know and no problems. Note: We have whirlpool appliances that are over 16 years old. I have repaired the washer, oven, and now the refer with parts from Partselect. Good company. Always received the correct part within about 3 days from ordering. If you are able to do the work yourself you can save big bucks and keep your appliances running longer. Good Luck

First I called my friend Robert in Kissimmee, Fl to have an idea regarding the problem because I had never serviced a fridge before. Then he suggested that I check with PartSelect on the Web. Then PartSelect repair videos showed me everything. I followed step-by-step but the problem persisted. I finally realized that the airflow conduit between the freezer and the fridge was clogged with ice. I then proceeded to remove the ice underneath the coil on the aluminum cover and Bingo. The problem was in fact the ice. Well, I only spent $33 dollars for the non-necessary Bimetal Defrost Thermostat. I learned a great deal from that repair.

Removed items and defrosted freezer. I then removed metal shelves, ice maker, bottom sliding tray and false bottom, freezer back, and light bulb with wire track. Cut wires to defrost thermostat and spliced in new thermostat. Reassembled shelves, back, etc., in reverse order. Old thermostat tested "open" in hot and cold water with Ohm meter tester.

removed old mount with allen wrench replaced with new mount

Had to take everything out and defrost the whole refrigerator dry up and than took back off at bottom and the one covering the Bimetal. The hole was plugged so we took the compressor and blew it and finally got all the ice out before we put on the Bimetal. This is the 4th time we fixed this and I don't know why it won't last longer than 8/9 months. The warrenty is for a year and so far I have gotten 2 refunds thank you!

followed the video as instructed. Saved two repairman calls, one to find the problem, one to install. Net savings was about $130.00

Removed the freezer door and replaced with the new hinge.