GRT21PRHD1 Gibson Refrigerator - Instructions

I used the tool at Partselect that in theory allows diagnostic of the problem to be repaired. The result was that more tan 90% of the time with the introduced symptoms it had to be the thermostat. I order the part, got it quickly and installed. It did not fix the problem. So, be careful with the diagnostic tool, because it is just based on what most people buy when they have a particular problem. Videos for installation are great. If diagnosis was better, this would be fantastic. In my case there might be a different problem.

removed freezer door and installed the new one. This was a pretty easy thing to do, although putting the old handle on the new door was a challenge. No knowing that there is a plastic piece holding the top of the handle i broke the that piece and had to order another one. Mean while the freezer was making alot of frost inside, so that had to be cleaned after the new part came.

Removed the vent cover at the bottom. Removed the screws. disconected the harnes and put the new timer in. This was a very easy fix. Thank You!

After determining the ice maker was getting water but not harvesting the ice, I ordered a replacement Ice Maker. Installation was easy. One electrical connection and two screws. Following the video to make sure I did not miss any steps I had ice in just a few hours. Just in time for a July heat wave!

First, my husband removed the shelf assembly. Then he unscrewed the boken bracket. He then screwed in the new bracket and proceeded to install thecomplete shelf assembly back into the fridge. Placed the meat drawer back into correct location, to fit back into rail brackets. All done.

attached the bar to the end piece and slipped it into the proper opening. Easy I ordered the piece one morning and received it the next morning. Great service.

Had to remove all screws on rear back cover of freezer inside, unplugged refridgerator, uncliped thermostat, unpluged thermostat. Replaced thermostat with new one in the same location, and let defrost fulley. Reassembled, pluged in, and tested. All was good. But I did also replace timer at first part of the repair so I suggest you replace both at the same time.

Removed the back panel in freezer compartment with the nut-driver. Then I cut off old thermostat connections, and spliced in new thermostat connections (repairman had already replaced defrost timer, and said not to trust connectors included on wires-they failed often). Then I snapped thermostat itself onto cooler coil. So far so good, fridge is running at 35-40 degrees a week later. Thanks Parts-Select!!!

Placed end cap on one end of rack and attached to one side of the door by applying hand pressure.
Inserted the other end of the rack into the end cap'
and again applied hand pressure to insert into slot, Repairs completed.

I want to start by saying that I am female and want to let all females know that we can do home repairs! My story is not just about the repair but the wonderful customer service at PartsSelect.com. I have used them MANY times to order missing parts for appliances (I own rental property and tenants are always "losing" or breaking appliance parts). This particular time was the first time I received an incorrect part...not sure if it was my ordering or the wrong part was shipped. I contacted PartsSelect.com by email and got a REAL response within 24 hours. The customer service person who responded, immediately credited my account and "found" the correct part to order and less than 48 hours after my first email to them, my new part is already on it's way! I know it will only take minutes to finish my repair and am really impressed with their response time and professionalism when there is a problem. As a rental property owner, I will continue to use and recommend PartSelect.com.

I snapped one of the end caps in, put the rack rail into the cap, placed the other cap on the other end, and snapped that end in. Because I received the exact parts needed, the entire repair took about one minute.

Found the part on this site ordered and received part in 3 days. Took approx. 10 min to replace. Thanks for the quick service.

The meat drawer is already pulled out because the broken rail could not support it. 1st I removed the shelf. Then I removed the 2 screws connecting the rail to the shelf. I then replaced the rail, screwed it together and put the shelf back in place. I put the meat drawer back on the rails and it's done.

Put the end caps on the metal bar and put it on the freezer door and it snapped right in.

Very easy to do in less then 4 minutes to do both shelves.

Thank you very much.

Unplug refrigerator , loosing two screws. Lift ice maker up to remove from position. Disconnect electrical connection. Reverse procedure to install new ice maker.