PTC22MFMRW General Electric Refrigerator - Instructions
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- Customer:
- Don from BELLVILLE, TX
- Parts Used:
- WR9X502
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
refrigerator wasn't cooling but the freezer was working properly
From instructions found on the site I was directed to the defrost timer part being bad. And from the information others posted that have had the same problem I was able to replace that part by removing the bottom grill just below the door and on the left side was the part. Removing one screw to remove the bracket from the frame and then another screw to remove the part from the bracket. I found it easier to remove the part from the bracket before I pulled the part out so I would have more room to unplug the connector. Just reverse the steps to replace the new part. It took about a day or so for the refrigerator to get to the proper temp.
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- Customer:
- Richard from Temecula, CA
- Parts Used:
- WR57X33326
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Wrench (Adjustable)
Water in door dispensor quit working
First, I turned off the water supply line to the refrigerator from the house at the wall and unplugged the power cord. Secondly, I removed the small screws that hold the piece of cardboard over the opening in the lower left corner (rear of the refrigerator) by the compressor. Thirdlyl, I removed the other end of the water line where it attaches to the water valve with an adjustable end wrench. Then I removed the small screw that holds the double water outlet valves to the refrigerator frame. I then removed the water valve by pulling it out of the rear of the refrigerator, unplugged the electrical connections, and cut the water lines where they enter the valves. I then plugged the electrical connectors into the new valves and pushed the hoses into their respective openings. These are one-way connectors - once you push them in (firmly) they will not leak or come back out. All I did then was replace the valve and secure it with the one little screw and then replace the cardboard piece onto the rear of the refrigerator. Don't forget to turn the water supply back on. That's it!!
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- Customer:
- Robert from Huber Heights, OH
- Parts Used:
- WR57X33326
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
water dispenser was slowly leaking
Shut off water supply. Unplugged refrigerator. Removed cover. (6 screws -- nutdriver will come in handy). Removed screw securing water valve to frame (again the nutdriver). Unplugged red and white power connectors to solenoids. Using channel locks, loosened nut holding main water supply to valve and removed. Depressed compression fittings to valve and pulled out plastic water lines that supply water dispenser and ice maker. Reconnected main water supply to new part. Pushed both water lines into respective fittings of new part. Reconnected power supply to solenoids. Attached new part to frame with screw. Replaced back cover. Turned water supply back on. Plugged refrig. back in. Problem solved! Savings = $300!
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- Customer:
- Gerald from Colorado Springs, CO
- Parts Used:
- WR57X33326
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Socket set, Wrench set
water leak on floor
pulled out refer. found leak at corner lower back, pulled off lower cover. found valve for icemaker leaking. looked in owners/inst guide, pulled up on computer, identified part, called, order overnight part. recieved part & installed, repair complete & successful.
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- Customer:
- Christian from chandler, AZ
- Parts Used:
- WR57X10024
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Coroded Water Valve-no longer dispensing water, then leaked water from bottom of fridge
Ordered the replacement parts-both water valves, printed the schmatic, then removed and replaced both parts. Was fairly straight forward, rmeember to unplg the fridge before you start. Problem solved, should be good for another 10 yrs.
Hard water prob caused the corrosion. Also replaced the water hose while I was back there, water tastes 100% better.
Hard water prob caused the corrosion. Also replaced the water hose while I was back there, water tastes 100% better.
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- Customer:
- Susan from Polson, MT
- Parts Used:
- WR62X107
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice trap door would not open
1. Unplug refrigerator or flip breaker to kill power to the refrigerator.
2. With hands, gently pull the bottom lip of the 3" X 11" face plate panel above the dispenser head.
3. Remove the 4 screws that are under the removed panel.
4. Tip the assemby down to reveal 2 plugs.
5. Gently pull the 2 plugs to disconnect.
6. Open the assembly to reveal the solenoid.
7. There are 3 screws at the base of the solenoid. The center screw attaches to the green ground wire.
8. Remove the three screws.
9. Observe: The bracket at the top of the solenoid unit tucks behind a 4th screw above the solenoid. You may need to loosen this screw to relesae the solenoid.
10.Unplug the yellow and red connector to the solenoid. It should not be totally free to remove.
11. Put the plunger into the solenoid. Note that the plunger has an opening to insert the white plastic trigger for the trap door. Make sure the trigger is inserted into this opening before reassembling.
12. Plug the yellow and red connector into the new solenoid.
13. Position the new solenoid to match the screw holes. The bracket at the top of the solenoid tucks under the 4th screw. Tighten as necessary.
14. Insert the green ground wire into the middle screw hole at the base of the solenoid and tighten.
15. Insert the two screws to either side of the ground wire and tighten.
16. Gently reconnect the two plugs.
17. Tip the assembly back into place making sure the trap door and hoses are lined up correctly.
18. Replace the 4 screws.
19. Snap the face plate back into place.
20. Turn on the power and give it a try!
I used other instructions provided by customers on the website. They were very useful.
This is the second time we replaced this unit. The first replacement failed within the one-year warranty period. I called customer service and they had a replacement part and refund for the previous part on its way immediately. Excellent service!
2. With hands, gently pull the bottom lip of the 3" X 11" face plate panel above the dispenser head.
3. Remove the 4 screws that are under the removed panel.
4. Tip the assemby down to reveal 2 plugs.
5. Gently pull the 2 plugs to disconnect.
6. Open the assembly to reveal the solenoid.
7. There are 3 screws at the base of the solenoid. The center screw attaches to the green ground wire.
8. Remove the three screws.
9. Observe: The bracket at the top of the solenoid unit tucks behind a 4th screw above the solenoid. You may need to loosen this screw to relesae the solenoid.
10.Unplug the yellow and red connector to the solenoid. It should not be totally free to remove.
11. Put the plunger into the solenoid. Note that the plunger has an opening to insert the white plastic trigger for the trap door. Make sure the trigger is inserted into this opening before reassembling.
12. Plug the yellow and red connector into the new solenoid.
13. Position the new solenoid to match the screw holes. The bracket at the top of the solenoid tucks under the 4th screw. Tighten as necessary.
14. Insert the green ground wire into the middle screw hole at the base of the solenoid and tighten.
15. Insert the two screws to either side of the ground wire and tighten.
16. Gently reconnect the two plugs.
17. Tip the assembly back into place making sure the trap door and hoses are lined up correctly.
18. Replace the 4 screws.
19. Snap the face plate back into place.
20. Turn on the power and give it a try!
I used other instructions provided by customers on the website. They were very useful.
This is the second time we replaced this unit. The first replacement failed within the one-year warranty period. I called customer service and they had a replacement part and refund for the previous part on its way immediately. Excellent service!
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- Customer:
- Amy from Bryan, TX
- Parts Used:
- MWFP, WR02X11330
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
union connector leaking
replaced with new connector and it worked great. also replaced the water filter and that was super easy!
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- Customer:
- Anthony from Carmel, IN
- Parts Used:
- WR57X33326
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
No water from the dispenser
I pulled-out & unplugged the refrigerator. Removed the screws to gain access through the lower back panel. The water valve is on the left side as I face the back of the fridge. It has one screw holding it to the frame of the fridge. Once it is free, the main water hose is unscrewed and the two out-let lines were pulled-out. If your valve was not ruined prior to this, it is ruined now, as the lines will not re-seat. Then everything is done in reverse order. I did cut 1/2 inch off of the two lines so that they reseat into the new valve. Just push into the valve and they are good.
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- Customer:
- James from St. Louis, MO
- Parts Used:
- WR57X10023
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
the connection on the valve was stripped
After trying to reconnect a flexible hose to the water valve several times I stripped the connection to the water valve, causing it to have a slow leak.
Twice I tried to have an appliance parts store order the part without success. (I even brought them the part from the refrigerator to show them how it looked. ) they ordered the wrong part two times and then said they could not figure out what part I needed.
Finally my wife and I went on line, keyed in the model number and searched for parts of the refrigerator related to the ice maker. We saw the correct part and ordered it ourselves.
It was a success. I changed the part within 30 minutes and the ice maker has been working ever since. I would search and find a part on my own again before trusting someone who supposedly sold parts as their business.
Twice I tried to have an appliance parts store order the part without success. (I even brought them the part from the refrigerator to show them how it looked. ) they ordered the wrong part two times and then said they could not figure out what part I needed.
Finally my wife and I went on line, keyed in the model number and searched for parts of the refrigerator related to the ice maker. We saw the correct part and ordered it ourselves.
It was a success. I changed the part within 30 minutes and the ice maker has been working ever since. I would search and find a part on my own again before trusting someone who supposedly sold parts as their business.
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- Customer:
- Jake from Brainerd, MN
- Parts Used:
- WR57X33326
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
Ice maker inlet tube was freezing up, and eventually the icemaker overfilled and completely froze up
After lots of research online, i narrowed my problem down to be the double outlet water valve, behind the fridge. My biggest problem was getting the refridgerator out of its spot, but after that it was pretty simple to change. I took the cover off the bottom, in the back of the fridge, then i removed the inlet waterline (after i turned off the water supply to the fridge). After that i removed the screw that holds the valve to the framework. Now i pulled off the two other waterlines from the old valve and moved them, one at a time, over to the new valve, along with the wire harness. The rest of the instalation was reverse order. Simple fix that im glad i didn't pay an expert to do!
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- Customer:
- Lloyd from PITTSBURG, CA
- Parts Used:
- WR55X24064
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Refrigerator to warm
Instructions say run capacitor is by motor, but on this frige its in the refrigerator compartment. The capacitors looks different, one square and the other long
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- Customer:
- David from WATERLOO, NY
- Parts Used:
- WR57X33326
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set, Wrench set
Ice maker working but water dispenser not working
The very first symptom here is important! The door water dispenser is not working but the ice macine is working. You may only have a frozen water tube in the door so do the following before diagnosing that your solenoid valve is bad: 1) the tube usually runs under the front of the refrigerator and usually has a quick disconnect. Undo the connection and press the dispenser. If water comes out of the tube you have a frozen or blocked tube in the door. 2) Immediately adjust the temperature in the freezer and warm the freezer compartment as much as you can without destroying the freezer contents. Wait 24 hours. This will usually unfreeze the line. Do not waste your time with a hair dryer. NOW, if this doesn't work and you are convinced you need to order and replace the solenoid, follow these steps. Assemble your tools first. I needed a good ratchet set and a screwdriver. A shop towel is helpful for spilled water. A light is handy. Pull out the refrigerator to gain access to the rear of the unit. Unplug the power and close the water valve (older homes, you may need to actually shut the house water supply). Remove the screws which hold the cover over the lower half of the refrigerator. On the left you will see the solenoid. It's always good to see that your new part matches the one you feel needs replaced. They may not match perfectly due to changing design but they should be very similar. One screw holds this part in place and access is very simple. Now simply unplug the electrical connections. In my case, one blue "blade" type connection (powering the water) and one red "blade" type connection powering the ice maker. They are not the same size and this coupled with the coloring means you will not accidently switch them. pull the tubes clear of the solenoid. This is simple and needs no explanation. Grab your new solenoid and reattach both the electrical and water lines (two, remember, ice maker and drink dispencer). Replace the single screw. Re-attach the rear, lower refrigerator cover and go to the front of the unit to check the water. You can listen carefully and hear the power engage from the new part bringing you water. Clean up, replace the refrigerator back to its place and look really tired when your wife sees that you worked "so hard"! You probably saved at least $50-$80 from a service call.
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- Customer:
- Eric from NEW YORK, NY
- Parts Used:
- WR02X10520
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Noisy refrigerator
I visually inspected the compressor and narrowed down the source of the noise to the freezer area. Then I removed the doors and the screws securing the divider panel. Next I removed the bottom panel of the freezer, the styrofoam insullation panel and the evaporator motor. The motor is mounted between two grommets. I replaced the grommet facing the fan blades. The aluminum reflector below the styrofoam insulation panel had also come loose. I reattached it and reassembled the refrigerator in reverse order. The noise is gone!
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- Customer:
- Robert from Orlando, FL
- Parts Used:
- WR55X129
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
ice being made but would not dispense
Easy repair. Snapped cover off control panel. Removed 4 phillips head screws on control board assembly. Removed (2) connectors from assembly and pulled out defective unit. Installed new control board in reverse order. Everything now working. Very fast and easy repair once you have the part.
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