GSS20IBTW General Electric Refrigerator - Instructions

I followed the instructions in the video regarding removal, repair and reinstall. It all went as the video said, except for the reinstall. The rear tab did not snick into place like the one in the video did, and it was extremely difficult to see whether or not it was inserted properly. I ended up inserting the rear tab by feel, and then I had to hold it in place while I stretched the front part of the frame to line up the screw hole in order to reinsert the screw. I had to have my wife hold the flashlight while I did that in order to see. Other than that, the repair went well, it is working like a charm, and I know I have a quality GE part in my refrigerator again! Many thanks to Partselect for their speediness in getting the part to me and giving me the needed information in getting the repair done! I will shop here again.

luckly i have a bit of experience in refrigeration im an hvac technician by trade. this repair was a bit tricky in that i did not know at first if it was a Temperature Sensor issue or the main control board. I had tested the defrost termination thermostat and the defrost heater and as i suspected they were ok. Next i wanted to test the thermistors (temp sensors) it is hard to find technical data on these fridges. I needed to test the thermistors resistance @ a certian temperature to ensure they were working properly but where do u get such data? I also wanted to know some information about the logic programmed into the board (i.e when do you initiate defrost etc. . .). I had no such luck so i figured since i tested the defrost heater and thermostat and they were ok and all of the evap fans and such were working i'd order a circuit board and new thermistors. Got the CORRECT PARTS from this site in 2 business days and my fridge is working great! changing the parts was really easy, figuring out which parts to change was the only difficult thing about this job.

I drilled a hole and was able to install the new hinge. Moreover, somehow the wrong hinge arrived however I simply drilled another hole. The new hing works fine. I appreciate the quick arrival of the part. Thanks, Stephen. It took about one hour to modify the part.

Replaced all the sensors in both the feezer and refrigerator.Even though it colder now it still is not cold enough.Freezer won't freeze items but is cold and refrigerator still not real cold

Ironically I did this today, as this email request came up asking how it went. I'm not a repairman, I'm a software engineer, and I can't thank this site enough for the step by step videos. With the video to help, this was a breeze, I was nervous as I had to empty all my freezer out onto the living room floor. Once that was done the repair took about 30 minutes. Thank you partselect!!!!! My second time doing business here, and I'll be coming back (well, if something breaks, so let's hope I don't have to).

My compressor fan that blows over the coils was not spinning. I measured 120 VAC going to the fan so I knew it should have been spinning but wasn't. Took fan motor out and took it apart and super lubed the motor to get it spinning again temporarily until I could get the new one in. Put new one in and has been working for about 10 days now. Freezer is not below 0 deg F which is what you want. Frig is below 40 deg F also what you want.

Had to remove all the covers and fans to expose the condenser, which was difficult as the parts were frozen to it. The styrofoam covering the condenser made it almost impossible to defrost it. Therefore, I ripped the styrofoam off to expose the condenser. Was not really difficult to fix the styrofoam cover using metal tape. Replaced temperature sensor in aluminum block, and used butyl sealant to secure. Had to also re-install parts of ice-ball kit that were not well covered. Lots of parts to keep track of, but anyone could do it.

had to rewire the harness in place in freezer. should have removed door for more room to work . easy job if you have 4 foot arms and a 1 foot chest.

1. Removed and tested defrost heater, tests good. 2. Reinstalled defrost heater. 3. Removed and tested defrost over-temperature sensor, tests good. 4. Reinstalled over-temperature sensor using soldering iron, dielectric silicone grease, and heat-shrink tubing. 5. Removed the control printed circuit board and checked for blown fuse's, fuse's are all good. 6. Removed the defrost relay from the printed circuit board using soldering iron, bench tested the relay, it is good. 7. Soldered defrost relay back onto the circuit board, and reinstalled control board. 8. Removed and bench tested evaporator thermistor, the resistance is out of specification, ordered new thermister. 9. Installed new thermistor using soldering iron, dielectric silicone grease, and heat-shrink tubing. 10. Re-assembled refrigerator. 11. Installed temperature monitoring and recording instrumentation for 72 hour test. The defrost cycle is running correctly with a defrost termination temperature of around 90 deg-f. The defrost cycle ran twice while running the 72 hour test. 11. Removed test instrumentation and Put the unit back into service, The thermistor was the culprit. I bought the right part on the first shot, nice.

I ordered 3 temperature Sensors Part#PS304103 and viewed the video. Got there, opened the frig. and it looked totally different and no place in any part of this frig. that took these sensors as viewed on the video. Totally baffled why these parts were listed for this frig. there was no place in this frig that would access for these parts. Serial # was HR443071.Maybe this model is out of date for these parts. Trying to find someone who can repair it. Any ideas???Purchased this GE in 2008. Model #is GSS25WSTFSS Thanks, for your help. JIM

After replacing the Defrost Thermostat, Defrost Heater Assembly, and the Main Board, I concluded that the problem must be the Defrost Thermistor, which I replaced in less than 10 minutes and it fixed the problem! I cut the wires on the old thermistor and connected the new one after stripping the wires and taped the new connections with electrical wire. Fast and easy repair (the last part anyway ;).

What an awesome site! After putting in my model number and finding the problem I was having, I simply picked the 2 parts that were most likely to solve the problem. I bought a defrost thermostat, and defrost heater. To a high certainty, they would solve my problem. They didn't however! I ended up having to buy a temperature sensor on another order a few weeks later when the problem resurfaced! My own fault. I should have bought it the first time. As others have written: the longest part of the job is defrosting the ice from the coil. One thing I did that I didn't see suggested: plug the drain hole below the coil. I put a couple towels in the bottom of the freezer and ran the hair dryer. Didn't take long. I read that the amount of water created will overflow the pan under the refrigerator, so I plugged the drain hole. Once you clean that mess up, the repair is pretty straight forward. Great site. Even through I had to make two separate purchases, I still saved a lot of money. Thanks!

Parts were perfect. Shipment great. It took a bit of time to get back to the Evaporator fan, so i basically had to take the entire freezer apart. Not a problem. The one issue i ran into was my unit had 2 white wires which connected to a silver bullet thing, that were not included in the wiring harness. Maybe I could have ordered that part (thinking out loud) I had to cut the old one apart, and adapt them into the new one, which had 2 holes to spare for this purpose. I guess i could have spliced every wire, but didn't. The freezer now SOUNDS LIKE A FREEZER. Thanks,