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GSS23LGTW General Electric Refrigerator - Instructions

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All Instructions for the GSS23LGTW
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Customer:
John from Henderson, NV
Parts Used:
WR17X11459
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Replace Broken Drive Cup
This was the second time in two years I had to replace a broken drive cup. Remove four screws that fasten the ice bin to the frame. Remove one screw that fastens the cube-crushed ice lever to the bin. Do not remove the lever and spring from the bin. Move the lever to expose the connection to the cube-ice shield. Push the lever to compress the spring and remove the lever end from the cube-ice shield. The cube-crushed ice assembly is a press fit and should pry away from the bin. Two issues. 1- The threaded plastic bearing on the dispenser end had turned all the way in causing the end of the dispenser screw shaft to bore through the housing and trap the shaft onto the housing. I had to insert a pry between the housing and the dispenser mechanism to release the shaft from the hole it had bored. Then the dispenser mechanism separated easily and the drive cup replacement was simple. 2- Why was the drive cup breaking? When I used "quick ice" the freezing tray over-filled causing the cubes to freeze together at the top. The bonded cubes then got trapped in the dispenser screw and jammed a lump of ice into the end of the bin causing enough pressure on the plastic drive cup to break it. Lesson - Check the ice bin frequently for frozen lumps of ice. If present, empty the bin and make sure only properly formed cubes are present. Run the dispenser frequently to prevent ice cubes from freezing together.
91 of 105 people found this instruction helpful.
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Customer:
Paul from Suwanee, GA
Parts Used:
WR60X10209
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Warm freezer and no ice
This story starts with a GE side-by-side refrigerator that has always had wide temperature swings and a temperamental water dispenser. The ice maker was not making ice, and the built in digital thermometer showed it was running warm. I suspected that the heat exchanger was full of dust and so looked there. What I found was that the condenser tank was hot to the touch and the fan wasn’t running. As an experiment, I aimed a fan at the it for a while I saw that the freezer temperature dropped back to normal.
.The fan is marked as 11.2 DC so I checked for voltage at the fan and found some. With three wires and no wiring diagram I wasn’t sure this answered all the questions, but hooking the fan to a 12 volt power supply didn’t get it to spin.
I priced parts at a couple websites before using partselect.com . They also have a good diagram to look at (Sears diagrams are really poor). I ordered the part with 2-day shipping; it arrived on time, was correct and fixed the problem.
94 of 125 people found this instruction helpful.
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Customer:
Gerald from Benicia, CA
Parts Used:
WR30X10093
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
89 of 122 people found this instruction helpful.
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Customer:
Brian from Cary, NC
Parts Used:
WR51X10101
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
The back of my freezer section was covered with ice.
1. Important: First you will need to prepare for water from melted ice. Plug the drain hole in the bottom rear of the freezer. Have plenty of rags near by. A pan or small bucket is helpful.

2. Unplug refrigerator

3. Remove (4) screws (2) w/screwdriver and (2) w/nut driver. You can remove the light cover to get it out of the way but you don't have to.

4. Remove the evaporator cover (The rear wall)

5. Melt and remove any ice build up. Remember those rags?

6. Remove (2) screws from the heater bracket

7. Remove the failed heater. My old heater was a single element. The new heater was a dual element. This made no difference.

8. Disconnect (2) wires.

9. Re-route and reconnect (2) wires. The wires were re-routed because the new heater has both wires on the same side. Not a problem.

10. Install new heater on the bracket (2) screws

11. Replace cover (4) screws

12. Power up the refrigerator
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Customer:
stan from winder, GA
Parts Used:
WR50X10068, WR51X10101
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
frige not cooling, freezer working, frost buildup. also door for ice dispenser stuck open!
first I removed shelves, bottom drawer, one drawer slide. then removed plastic cover from inside, light bulb, removed two screws from back panel (inside refrigerator, removed panel. You will see heater towards bottom. Remove screws (2) that hold heater in place, disconnect wires from heater, thermostat is
attached to line just above where heater is attached.
You will find that is quicker to cut thermostat wire, then splice together with wire nut. reassemble in reverse order. To check ice door, you must remove inner door panel, mine had to selenoid rusted and locked up. Removed , cleaned, reinstalledm worked ok. Hope this helps someone. Thank you partselect from your good service!
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Customer:
Noel from San Jose, CA
Parts Used:
WR57X33326
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Wrench (Adjustable)
Water continuously pours out of the icemaker
A week earlier, we had frozen water all over the freezer section which obviously dripped from the icemaker. We turn off the icemaker and cleaned the freezer. Upon turning the icemaker back on, water continuously pours out of the ice tray. This time, even turning off the icemaker does not stop the water from flowing through. I checked and cleaned the water valve, reinstalled it and it still does not work. I had to crimp the water line and even remove the water filter to make sure there will be no water leaks.

When I got the new water valve, installation was a snap as I have already removed the old one. After installing the new valve and putting back the filter, everything is back to normal.

Procedure for removing/replacing the water valve:
(1) Unplug the refrigerator and move it so that you have some working space in the back. If there is a mechanical valve in the water line, close it so that when the hoses are unplugged, there will be no spills. If there is no mechanical water valve, you can simply crimp the hose with a rubber band or a cable tie.
(2) Use an adjustable wrench or a screw driver to remove the screws on the bottom panel. My refrigerator has 4 big screws and 1 small one that is used to anchor the water hose.
(3) Pull the panel up slightly to remove it. The water valve is mounted with one screw at the bottom-left corner.
(4) Use a screwdriver to dismount the water valve.
(5) Unplug the electrical connections to the water valve. My refrigerator has one Brown and one Blue connector. Remember which plug goes to which connector.
(6) Place a towel under the water valve and use the adjustable wrench to remove the main hose connection.
(7) Next, remove the hoses that to into the water valve outlets. On my refrigerator, these hoses are of different sizes and have quick-disconnects. I simply have to press on the collar at end of the hose, pushing it towards the valve to release the hose, then pull on the hose.
(8) Prepare the new water valve by removing the plastic cover that protects the connector for the main water line.
(9) Connect the main water line to the new valve using the adjustable wrench.
(10) Connect the two hoses of different sizes to the valve. You only have to push them all the way into each valve and slightly tug on them to make sure they are locked in place.
(11) Re-connect the Brown and Blue electrical connectors to their original location.
(12) Mount the new water valve into the back of the refrigerator (one screw).
(13) If possible, quickly check that the new valve is working properly: If you have a mechanical valve in the water line, open it and make sure there are no leaks near the valve or inside in the icemaker. You may have to plug in the refrigerator power to complete the initial test.
(14) Replace the back panel with the 4 screws and anchor the hose to the back with 1 screw.
(15) Once everything is back in its place and the refrigerator is on, cycle the water dispenser several times to run fresh water into the hoses and the new valve.
72 of 78 people found this instruction helpful.
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Customer:
Dan from West Bloomfield, MI
Parts Used:
WR30X10093
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Ice maker stopped working
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.
82 of 109 people found this instruction helpful.
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Customer:
Laura Beth from Mandeville, LA
Parts Used:
WR30X10093
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
broken ice maker part
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
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Customer:
Gary from North Salt Lake, UT
Parts Used:
WR17X22070, WR57X33326
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Getting ice but not water from the dispenser
On the web site I explained the problem and the solution was immediate. I went to the installation video and was instructed how to install the double outlet valve. It took about 10 minutes to take out the old part and install the new one. I didn't have water immediately so I viewed comments by others and learned that I may have a frozen line in the door. I tried thawing out the line and in about 3 hours and I had water. I figure I saved about $200.00 by doing it myself. Thank you partselect.com
75 of 98 people found this instruction helpful.
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Customer:
Ray from Bensalem, PA
Parts Used:
WR60X10209
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Socket set
fan not running
Removed rear and front grills,brushed and vacuumed area- probably caused the fan motor to fail- unplugged fan, removed fan,motor,and shroud in 1 piece, carefully slipped fan off motor shaft, unscrewed shroud and motor. assembled in reverse order. Frige is in tight area, .I'll now roll it out and clean often
74 of 102 people found this instruction helpful.
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Customer:
Thomas from Leland, NC
Parts Used:
WR17X22066
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Wrench set
Will not dispense water
The Top Filter Housing on this refrigerator contains some sort of Excess Flow Check Valve to prevent water flow if there is no filter installed. When the spring on this valve weakens over time, the valve closes unnecessarily with normal flow and chatters. This sounds like a woodpecker hammering on the side of your house and water flow is almost non-existant. You may have heard the same thing after you changed the filter if there was air in the system. The noise stops and you have normal water flow once the air is vented out of the filter. If you start hearing this noise unprovoked (filter has not been recently changed), the Top Filter Housing needs to be replaced. To replace this part, you will need a 1/4" and 5/16" nut drivers or sockets and two 1/2" open ended wrenches. You might also need plumber's putty. Shut off the water and have a bucket ready to drain the water into. Remove the lower cover from the back of the refrigerator. Disconnect the two hoses going to/from the top filter housing. One is connected to the main water line, the other is connected to the Water Fill Valve located in back of the refrigerator on the bottom left corner. Un-screw the cover plate from the back of the refrigerator and pull the plumbers putty out (can be re-used if still pliable). On the inside of the refrigerator, pull the plastic cap off the Top Filter Housing to expose the two screws holding it in place. Remove the two screws and pull out the Top Filter Housing with Tubing. Replacement is the reverse of what you just did. If the tubing is a little short, you will want to unbolt the Water Fill Valve from the refrigerator prior to re-connecting it to ensure a water tight connection.
62 of 75 people found this instruction helpful.
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Customer:
David from Romeo, MI
Parts Used:
WR60X10185
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
The evaporator fan motor stopped running, freezer was warmer than normal
First ,I placed all the frozen food from the freezer into the lower fridge compartment. Removed the main shelf. Removed the ice cube tray shelf. Removed the center plastic covers using a nut driver. Removed the complete inside back wall of the freezer to get access to the fan. Simply removed about 5 screws, and cut 3 tie straps that held the wiring in place. Unplugged the fan connector and removed fan with its brackets and placed them on the kitchen table. Then used the nut driver to remove 2 screws which hald the fan to its bracket. Simply pulled off the fan blades and pressed them onto the new motor. Mounted new motor onto the bracket. Reinstalled the fan assembly back into freezer. Reconnected the wiring and the fan began to run... BE CAREFUL NOT TO TOUCH THE FAN WITH YOUR FINGERS!
Finally replaced all the covers, panels, and shelf etc. and everything is once again nice and cold.
65 of 87 people found this instruction helpful.
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Customer:
Lorinda from Dallas, TX
Parts Used:
WR23X23343
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
dropped something on the light switch and it broke off
we just pried out the old switch and pulled it out the rest of the way with a pair of needle nose pliers. Pulled off the wires on the broken switch and reattached to the new one and just slid/clicked it back into the hole.
57 of 63 people found this instruction helpful.
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Customer:
Terrence from Escalon, CA
Parts Used:
WR50X10068, WR55X10025
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
Ice maker failure due to chunks of ice building up in tray
My problem began with having to replace the auger due to damage (broken blade). Unknown at that time the unit was having a defrost cycle issue. Once auger was repaired, then the motor to auger failed. Once repaired the GE unit then began shutting down without warning. Mother board replaced. All was fine for two weeks then noticed odd performance by ice-maker (chunks of Ice again)and frozen package containers showing signs of dampness and then refreezing. Read through the Parts Select web site to see what other users may have had gone wrong with their GE's and what the parts overview section may reveal for me. Found that the defrost thermo and temp-sensor controlled defrost functions. The parts were cheap, $20.00 for the pair so I replaced them both since they are both located next to one another in the freezer compartment. The repair video furnished on the P/S web was great and very accurate. The entire job only took about an hour. The repair video indicated using wire-nuts and electircal tape Instead, I chose to solder the wires and use shrink-tubing to provide the moisture barrier. PartSelect folks are great not only for their parts pricing but also for the informative videos. The GE works better than ever
62 of 83 people found this instruction helpful.
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Customer:
randy from vancouver, WA
Parts Used:
WR02X11330, WR57X33326
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers, Wrench set
Water Leaking @ Quick Releases (Blue and White)
Had previously replace the plastic Water Tank, but when installing it I didn't realize how the quick connects worked. Instead of simply pushing inward in the direction of the blue part of the disconnect, I had pulled out the white ring on the outside of the disconnects. This ruined the inside connections and caused them to leak thus requiring these repairs. Had I known that I wouldnt have bought these parts too. Just Always REMEMBER to push in outside white ring on the quick disconnect and as you push it in pull out the hose when you remove it. To put the hose back in, just push it back in without pushing on ring this time at all and it will lock in place, and shouldn't be leaking. I had to run water into a glass to test if it was leaking, otherwise the line had no water pressure.
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All Instructions for the GSS23LGTW
16 - 30 of 1279