ZIC360NHBRH General Electric Refrigerator - Instructions

The problem began when freezer thawed and could not keep food frozen. Initially, I thought the issue was the defrost heater (because I had seen similar symptoms previously and resolved the issue with a new defrost heater)and I replaced that part with a spare that I had puchased previously. The issue was still unresolved and I noticed the evaporator fan was not running in the freezer because it would not turn on when I closed the door. I checked to make sure I could hear the compressor working (and it was)and concluded that the evaporator fan motor was not running. I ordered the part and found a YouTube DIY video on how to replace it. While I was at work, my fiancee took it upon herself to watch the installation video and install the new evaporator fan motor and all is well.

no brainer,watched the video,worst thing was to thaw the freezer,it was realy frosted,works like new,very happy thank you.

Located temperature sensor on condenser in the freezer section( as per instructional video ). Cut off bad sensor with wire cutter then soldered on the new sensor and sealed with electrical shrink wrap.

as per video- follow all of the videos and u r going to save a lot of money tx partselect im glad I found u guys ps only order from partselect.com they only ship the correct parts remember look at the video select the symptom and buy as per video tx again problemsolved

I identified the noise was coming from the coils / and the fan. Cleaning the fan helped reduce the noise a bit but it still kept recurring. I ordered the part, which was really easy using the diagram on the website. The instructions and the video were really helpful and was able to remove the old motor and replace it with the new one with relative ease. While there I cleaned the fan blade and vacuumed the surrounding area. This whole repair went quite smoothly and has given me the confidence to take on other repairs before calling out the repairman.

changed sensors did not repair problem,replaced damper with mechanical damper fixed problem.

The repair is a snap, you can watch the video and it will put you on the right path. My story is more about the service that Part Select gave me. I used a small box fan on low as a temporary fix. My model number was worn off from the box wine we store in that particular place. So I ordered the part based on looks, well it was wrong. Called Part Select and we talked, the nice lady on the other end said OH it must be this fan motor. Send us back that one, and I'll get this out too you. I'll credit your account for $7.99, and it cost me $8.99 to ship back the wrong part. Wow, the next day I received the new motor. They sent it overnight! I thought it would be 5-6 days! Unbelievable. I will use this company for any, and all my repairs.

Little difficult getting the switch out, had to pry wth some force. New installation was real easy.

My refrigerator was making a high pitched kind of howling noise. The PartSelect symptom that was closest was “unusual noise” and when I clicked that it said the evaporator fan motor fixes the symptom 32% of the time. Since my freezer fan speed sounded like it was constantly changing I went ahead and bought one which PartSelect delivered promptly. The installation video was great and although my freezer was not identical to the one in the video, the video was still very helpful. The only thing it didn’t say was how to tell if my freezer motor was the one with the thermistor although I suspect that they all are and that PartSelect is simply trying to save us money by showing us how to splice in a motor without a thermistor. Anyway, since I would have had to disassemble the freezer before buying the part to find out for sure, I just bought the one without the thermistor. This just meant I had to splice the new motor in, just like in the video. I think I would have preferred buying the motor with the thermistor even though it was more expensive. In the end my problem is solved so I’m happy. This is the third time that I’ve had to repair this GE refrigerator and PartSelect has been a valuable resource each time.

i followed a video that was on your site, the video couldn't have been easier to follow it was step by step and very easy to follow, i replaced the evaporator fan motor and everything is working fine, i did notice that the evaporator coil was frozen pretty bad when i removed the back freezer panel i am going to check it again in a couple of weeks to make sure i don't have a defrosting problem as of now everything is fine i am hoping it was just the bad fan motor causing the coil to freeze up because of no air movement over the coil

luckly i have a bit of experience in refrigeration im an hvac technician by trade. this repair was a bit tricky in that i did not know at first if it was a Temperature Sensor issue or the main control board. I had tested the defrost termination thermostat and the defrost heater and as i suspected they were ok. Next i wanted to test the thermistors (temp sensors) it is hard to find technical data on these fridges. I needed to test the thermistors resistance @ a certian temperature to ensure they were working properly but where do u get such data? I also wanted to know some information about the logic programmed into the board (i.e when do you initiate defrost etc. . .). I had no such luck so i figured since i tested the defrost heater and thermostat and they were ok and all of the evap fans and such were working i'd order a circuit board and new thermistors. Got the CORRECT PARTS from this site in 2 business days and my fridge is working great! changing the parts was really easy, figuring out which parts to change was the only difficult thing about this job.

followed you online video and it was easy and simple repair only took about an hour frig is back quiet and working fine thanks also parts come fast

Followed the repair video, was spot on!!

follow repair viedo

Replaced above parts and the noise problem was not resolved. Ordered a new motor, fan blade and another set of grommets from PartSelect. The parts were delivered the next day. Took me about 15 minutes to swap the new parts in. It's been 3 days since the repair and the noise has not returned.