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MSSC20BAX General Electric Refrigerator - Instructions

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All Instructions for the MSSC20BAX
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Customer:
Sharon from Kennewick, WA
Parts Used:
WR72X209, WR72X208, WR72X207, WR72X206
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
no problems
First removed the old sliders, then screwed in the new sliders, replaced all four within minutes.
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Customer:
John from Newport Beach, CA
Parts Used:
WR2X4901
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
The fresh food door on the refrigerator would not stay closed
First I took everything out of the fresh food door, then I removed the top hinge cover using a philips head screwdriver, and a nutdriver for the two screws holding the upper hinge. Lifted the door off the bottom pin, and placed it on the floor. Then took off the bottom hinge and used the Dremel tool to grind off the rivet holding the broken door cam on the bottom hinge. Used a nut and bolt to hold the new cam in place, and put the lower hinge back on. Then replaced the other cam on the bottom of the door itself, using the nutdriver. (Be sure to buy two cams, and have the bolt and nut to replace the rivet). Reinstalled the bottom hinge, put the door on, replaced the top hinge, and presto! Works great! Thanks to the others on this site for their stories - really helped make it an easy and quick repair!
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Customer:
Randall from Ashburn, VA
Parts Used:
WR51X442
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
Severe Ice Build Up, But Freezer Temperature Inadequate
I followed the troubleshooting instructions for freezers with ice build-up. First defrost the freezer. This makes a huge mess. The tray for water buildup is very small. I suggest covering the hole so no water gets to the tray and collecting the water as it melts in the freezer. (DO NOT pry the ice off with a knife. I did that when I was 14 and punctured the freon lines.) After the ice was gone inside the freezer, I removed the back panel of the freezer (a pair of 5/16" nuts on the bottom and a pair of #2 phillips screws at the top). The panel will then just pull straight out. Make sure the ice has melted from behind the panel as well before testing any of the components.

First component to check is the defrost timer. Pretty straight forward, using the instructions on the PartSelect home page and a multi-meter (looking for continuity or the lack there of). You need to remove it and check it out of the fridge. In my case the defrost timer worked correctly (bummer since it was much cheaper than the defrost heater kit). Next step was to test the Defrost Heater. I used a common since approach which was not mentioned in the instructions. I manually turned the defrost timer until it clicked. Then I put my hand next to the glass tubes that incased the heater elements. They did not get hot. I then turned the defrost timer until it clicked again. Again, the heater elements did not get hot. Since there are only two setting on the timer, it means the defrost heater was broken. If you can hear the refrigerator/freezer running, then you are not in defrost mode. Turn the thermostat for another click. All noise will stop...and heat should be found at the tubes (behind 6" thin tin covers), if they are functioning.

Removing the defrost heaters and thermostat was simple. There are four #2 screws (2 on each assembly). The thermostat is just clipped on. It is impossible to put the defrost heater assembly in wrong. Put the panel back on and your ready to go. The 30-60 minutes is not repair time but de-ice and repair time. I used a space heater to speed up the de-ice process.
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Customer:
Jeff from Venice, FL
Parts Used:
WR2X4901
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Door Not Closing Tightly + Staying Open
Turned off water to ref , removed bottom kick plate , got a towel and disconnected the water line plastic fitting and un screwed the (2) tube clamps un screwed the coupling and ((carefully )) slid out the tube from the compression ferrels ! ( Be careful and do not break or distort them + remember exactly the order they are removed ! Slid the protector spring shroud from the plastic tube , took ogg the top hinge cover then remover the top hinge . Carefully lifted the door off feering the plastic tube through the bottom hinge with my foot ! Got the door off removed the bottom hinge + put the new on on, then removed the door cam which was broken on the bottom of the door , lifted the door up and carefully fed the water line through the new bottom hinge . Attached the top hinge and reassembled the rest same as I had dissambled it . Turned on water ( checked for leaks ) ! All working 100% a-ok ! This company is the best ! Ordered the part at 1 pm and had the part at 2 pm the following day many thanks : )
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Customer:
David from CLIFTON, NJ
Parts Used:
WR60X187
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Fan would not turn when the refrigerator came on all the time. Would physically have to turn the fan blades.
Did not do the repair because the unit arrived damaged. The packaging was in good condition. The plastic around the plug in shattered, and some of the plastic was inside the motor. Very good, and fast on adjusting the order.
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Customer:
Larry from Renton, WA
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Closing cam disintegrated
Removed everything from the refrigerator door. Removed the screw holding the cover over the top hinge. Removed the two (8mm) bolts holding the top hinge to the refrigator. Removed the door. Removed the plastic grill/cover and the two (8mm) bolts from the lower hinge assembly. Installed the new hinge assembly. Replaced the closing cam (included in the hinge assembly kit) on the bottom of the door. Put the door back on the lower hinge. Installed the upper hinge. Adjusted the door and tightened the bolts on the upper hinge, and replaced the hinge cover. Done!
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Customer:
Traci from Erie, PA
Parts Used:
WR2X7491, WR2X4901
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Wrench set
Door would not close all of the way
I don't know exact details. My husband replaced parts while I held the door.

We removed connections for the door on the bottom (propped up on books). We installed the new cam, the old one cracked and broke, and the new shim and the door is now even with the top of the fridge. It was not before, and the seal near the bottom of the fridge was not solid. Now it is. It was very easy.
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Customer:
Donald from Lauderhill, FL
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers
Door would drop down when opened
Removed the door by removing the top hinge and lifting it off the broken bottom hinge/cam assembly. Removed the broken hinge/cam assembly found out why the cam broke the doorstop was bent so I had to order the doorstop also. The ordering of the parts was so easy. They shipped them on Monday and they arrived the next day. I will use Parts Select again
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Customer:
Joe from Lawrenceville, GA
Parts Used:
WR72X207
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Slide rail was missing when we bought house
Got the part in and needed two screws to installed on left side. Service was great on the part as it was delivered in 3 days from the time we ordered. Thanks for the quick service
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Customer:
Barry from Grenada, MS
Parts Used:
WR72X209, WR72X208, WR72X207, WR72X206
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
The drawer rails had broken causing the drawers to drag
Each rail required removing two screws which were used to install the new rail. Each one took about 5 minutes however cleaning the recesses was the most effort.
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Customer:
T from SOUTHBURY, CT
Parts Used:
WR60X30349
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Original evaporator fan (31 years old) was making a lot of worn bearing noise
Empty freezer;
Remove shelves and ice trays;
Unscrew and remove the rear vertical panel;
Unscrew and remove fan housing;
Unscrew and remove fan from fan housing;
Fan blade slides off the motor shaft without tools.
Reverse order to reassemble with new fan motor.

I did have to use the wire extensions that were included as the replacement motor had the electric connections in a different location from the original motor.

Overall, this was an easy replacement.
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Customer:
Frank from VERO BEACH, FL
Parts Used:
WR55X24064
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
The Refridgerator and Freezer were not cooling.
Installing the part repaired the fridge and freezer immediately.
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Customer:
John from San Marino, CA
Parts Used:
WR2X4901
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Door wouldn't close properly
First we removed the door. Then we had to hammer the old part off including the old rivot. We fould a screw that fit and put this piece on. We held the door in place and screwed the hinge on the main unit.
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Customer:
Catherine from SEATTLE, WA
Parts Used:
40A15
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.

No tools needed, the cap is just held in place with pressure from the wire.
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Customer:
Marnie from Denver, CO
Parts Used:
WR60X114
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
a fan blade broken causing it to make a loud noise
we took off the old one and replaced it.
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All Instructions for the MSSC20BAX
106 - 120 of 589