ZISS360DKBSS General Electric Refrigerator - Instructions

1. Use skewer to press plastic tabs under control panel, 2. Remove control panel and unplug solenoid, 3. Unscrew dispenser assembly and solenoid screws, 4. Press in tabs on lamp and remove assembly - unplug, 5. Replace lamp assembly, 6. Replace solenoid assembly and fasten screws, 7. Replace flapper. 8. Replace other parts in reverse order.

First remove trim surrounding ice/water dispenser assembly. Use a flat spackle knife to obtain space between door and trim. Be careful not t scratch refrigerator door. Then pry trim off. This was the most difficult part of repair. The front plate of the dispenser is held to the back of the dispenser by two friction fastners and in the case of my refrigerator a phillips screw (some don't have screw in middle). Use a small round tool like an allen wrench to push up on the 2 fastners to release them. Next push the front assembley aside and remove the 4 screws holding the back part of the dispenser. Push that assembly aside. Remove the defective solenoid assembly by removing the 3 mounting screws. The solenoid base can be worked out by slipping it out of the solenoid assembly plunger still attached to the dispenser door assembly. Next slide the plunger off of the dispenser door assembly. Install new solenoid assembly by reversing this procedure.
Hint - I found the ice door assembly (wr17x11653) also needed replacement and it is well worth the effort to replace both at the same time.

We followed the instructions we found on this site.

First we unplugged the refrigerator.

Then we removed the control panel that has the ice type selection on it by releasing the three spring latches. These are accessible from the bottom of the panel looking up toward the ice dispenser. There are three holes. Press a narrow screwdriver or punch in each of these holes and then pull out the control panel. (Be careful not to disconnect the wires, but observe how the wires are routed.)

Then we removed the ice tube cover that covers the solenoid assembly. There were four screws. One was very rusty and it required some WD40 to loosen it. Once the cover was removed the solenoid was visible on the right. (It has a floating component that attaches to the "arm" of the flap. This is how the solenoid opens and closes the flap. The flap needs to close properly so ice does not build up in the door.)

There were three screws that had to be removed to get the solenoid out. (The top one you may just need to loosen once the bottom two are removed.) When the solenoid was removed we also removed the old floating component from the flap are and replace it with the new one. We slid this into the solenoid hole and then screw it in with the three screws.

Before we attached everything, we plugged in the refrigerator to test the solenoid. We dispensed some ice and waited to hear the flap close. (The flap close is slightly delayed so be patient.)

We attached the cover that was over the solenoid being careful to route the wires as they were when we started. We test the solenoid again. Then we snapped the control panel back into place and tested again.

We found that having the right size screwdriver made a difference especially dealing with rusty screws. It was also handy to have a good flashlight. Having extra hands was helpful to hold the control panel and cover while working on the solenoid and routing the wires.

The ice shute frosted up after the selonoid rusted. 1: Small flat screwdrvier to pop off control panel
2: phillips screwdriver to remove 4 screws to control backing plate.
3: Phillips screwdirver to remove seloniod and flap door.
4: replace selonoid, flap door, spring and crank door. Consider replacing screws due to rust.

I would replace all these parts at one time to save on shipping as any of them could cause the frosting. THe shipping is more than most parts! VERY EASY and QUICK!

I followed the instructions posted by previous custmers and they were accurate and simple

Removed access panel on freezer door, removed circuit board, removed and replaced solenoid, reinstalled previously removed parts

I followed the video provided, and followed the advice of bill from cleveland hts. ohio, and did not have to remove the trim to access everything. The video made it so simple, a monkey could have learned how in 5 minutes. Thank you very much for all the help on this website. I will recommend it to all.

I unplugged the unit and removed the modeling around the beverge center on the exterior door. At this point I was able to remove the face place to the icemaker and gain access to the ice maker doors csrews. I unscrewed them and replaced them with the new part and reassembled in the reverse order. Generally an easy fix for a poor design for novice handy man/women...

This time I did not make repair. I have purchased only to have spare parts. I have changed this parts recentely and I think this parts are not strong enough to work more than two or three years.

The model we have, the front panel snaps into place. It was removed for access and the electrical connectors unplugged. Four screws and the chute assembly was removed. Removing three screws and opening the chute door allowed the solenoid assembly to be removed without removing the door assembly. All parts and area were cleaned and the assemmbly was the process in reverse.
Guideline to prolong recurrance: always put ice into glass first to reduce splashing of ice falling into liquids causing the solenoid armature to rust and stick.

I searched the site, found the part - solenoid, watched the "how to" video and the repair was a snap. Saved myself tons of money versus having a repair person come over. I do have an older model and needed to prop the front cover panel off with a screwdriver (just under the covering) saw this on a posting from another individual, thanks for the heads up.

I read instructions in all of the other repair stories everything went smooth no problems. Went and examined freezer door too see which type of door I had front or rear access. Popped off front LED panel, unpluged wires, removed 4 screws holding ice chute, removed 3 screws holding solenoid, slipped off solenoid pin, replaced all items in reverse order. This is one great site.

Took out the MFW filter.
Screwed in the MFW bypass.
Dispensed several gallons of water.
Saw good flow of water.
Removed MFW bypass.
Replaced MFW filter.
Our water flow was back to normal.

Followed the on line video. Clear, concise & easy. Thanks.

Totally followed the instructions of the video that came with the sensor. Unplugged the the fridge, defrosted the freezer. Cut off the main sensor that usually is the one that goes out. Installed the the new sensor with new wire terminals, crimped them and covered with electrical tape. Fridge works like a charm. Partsselect is excellent. Saved me a few hundred dollars versus having a GE Tech come and do it.