PNQ20KMHBFES General Electric Refrigerator - Instructions

I visually inspected the compressor and narrowed down the source of the noise to the freezer area. Then I removed the doors and the screws securing the divider panel. Next I removed the bottom panel of the freezer, the styrofoam insullation panel and the evaporator motor. The motor is mounted between two grommets. I replaced the grommet facing the fan blades. The aluminum reflector below the styrofoam insulation panel had also come loose. I reattached it and reassembled the refrigerator in reverse order. The noise is gone!

Removed back wall cover over coil. Defrost all ice with a hair dryer. Cut white wires and replaced Temperature Sensor. It has been working for a week and no trouble at this time. If you have this system on your GE refrigerator do this before replacing the motherboard. I must admit I was thinking that was the trouble. Motherboard was replaced after 5 years old now 5 years later my thinking is this a 5 year problem. So try the Temperature Sensor.

1 opened door 2. pryed cover off from cieling 3.cut and stripped wires on 4. sodered wires from old wires to new sensor. 5 insulated conection.6 put cover back on. This did not fix the problem it was the control moduel.

Removed the divided glass shelf, to which the slide rail is attached. Removed the broken rail, saved the two screws.
Now comes the clincher:
It would help if the replacement part website would tell you what size and what kind screwdriver you will need, so you could start chasing it while you wait for the part.
Even better if they could include it, since the plastic part and it‘s shipment is not exactly cheap.
So to screw in two screws you need a #15 Star screwdriver!
How many housewife’s have this one in the tool drawer?

follow the easy instructions replace 3 temperature sensors cut the wires and crimp them with new sensor and it works like new

I replaced the water line and the inlet water valve

I watched the video online and it said there were three sensors in the refrigerator, two in the freezer and one in the refrigerator. I only ordered one sensor and was going to try the one in the refrigerator first. He said the upper one in the freezer is the most difficult, but is usually the problem. So, I replaced the upper sensor and tried restarting the unit. Everything went well and it fixed the problem.

It just unpluged and the new one plugged in. Simple. The part was reasonable and arrived very quickly. It sure is nice to have a light in the frig again.

Checked water inlet tube inside freezer, stuck screwdriver in it to see if there was any ice and it seemed clear. Checked water pressure to fill valve, good pressure. Replaced fill valve, still no water to ice maker. Replaced Ice Maker. Still no water to Ice Maker. Removed freezer back panel, hit fill tube with heat gun after allowing freezer to defrost awhile, replaced back panel, ice maker. Water going to icemaker fine. Problem was that the fill tube was frozen up way at the back where the water line emptys into the icemaker fill tube. Old icemaker and fill valve were probably OK. No real way to check it from outside the case in the rear of the fridge as the water line is sealed on the fill tube and heating it without removing the rear freezer panel does not get back far enough to melt the ice.

First, turn off power - since I did not want to pull the refrigerator out on my wood floor I tripped the circuit breaker to that circuit and opened door to make sure interior light was off (ensuring power was off). This unit has a bottom freezer, I took out all shelves, ice maker and all parts in the way of accessing back of interior of freezer section. Removed back plastic section by removing one screw in middle top of back panel and prying it out. This was a bit difficult as it was in there a bit tight but once the plastic warmed up it pulled out ok. This revealed the compressor section and temp sensor that was attached to the copper coils with of all things - a zip tie! In pictures of this that I looked at on various web sites the sensor was on a metal bracket attached to the coil so it made me wonder if tf the factory took a shortcut? I cut the old sensor wire, stripped the two wires 1/2", and connected them to the new sensor wire with butt connectors, I put some silicone into the ends of the butt connectors to prevent moisture from entering into connectors and wrapped the connection in black electrical tape. I then "attached" the sensor to the coil using a zip tie, put the plastic back piece back on, inserted everything I took out and put power back to refrigerator. It's been 3 days and temp of refrigerator is stable, ice maker not clogging up, and compressor not running all the time! So far so good.

First I removed the ice tray rack lifting it out of the way to reach the back cover of the fan. Then, the whole back inside panel had to be removed. Two screws removed the fan and bracket from the freezer unit. The missing bumper lid just snapped into place. Replaced everything in reverse order. Pretty easy job.

Removed 2 screws and removed the old slide. Installed new slide and 2 screws . Done.

Troubleshooting was the most difficult job, but Parts Select helped with good info and videos. The water filter pushes down on a small plunger that allows the water to flow. If the water filter is bad or clogged up and needs replacement this plunger will not allow the water flow. I tried using the water filter bypass plug but this did not solve the problem either. The plunger was defective or worn out. I ordered the filter & tube assembly from parts select, and followed the simple instructions to change it out. Turn off the water supply first and put some towels down because they’ll be a little spillage out of the tubes. Unscrew both of the tubes with a crescent wrench. Remove the two screws on the filter assembly inside the refrigerator, and pull it forward to take it out -the tubes will follow. Insert the new assembly, tubes first thru the hole inside the back of the refrigerator. Reconnect the tubes and remount the filter assembly inside. Stuff putty back inside the hole with the tubes and reattach the metal cover. This is an easy repair. I am an old lady, so the hardest part was pulling the refrigerator out to get behind it!

Needed a square head screw driver.
Appliance man wanted $80 to come out plus parts. Part cost $20 and took 10 minuyto out on. Had to empty half the refrigerator. That took longer than the time to fox

I removed the top shelf and then the existing slide. I replaced the slide and then the shelves.

The only hitch was the need for a special screwdriver which cost $5.