Models > 38351HBMFRWW > Instructions

38351HBMFRWW General Electric Refrigerator - Instructions

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All Instructions for the 38351HBMFRWW
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Customer:
Neil from Boise, ID
Parts Used:
WR50X10071, WR51X10038
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers
Ice built up on coils. Fridge was warm.
No instructions came with new parts. Access to element was impossible until I accidentally discovered that the two styrofoam cushions at the ends of the coils were removable. Once removed, access to the heater and thermostat was very easy.

Unplug appliance, remove freezer shelf, cold air ducts, back of freezer, disconnect light, (My model does not have ice maker. This may also need to be disconnected.)
1.Remove styrofoam cushions at end of coils
2.Locate element between bottom two coils
3.Disconnect the male/female connections
4.Remove support clip under center of element
5.Remove element
6.Replace new element in reverse

Connecting the thermostat wires was challenging because they were somewhat behind the coils.

1.With styrofoam removed, unclip thermostat from coil
2.Carefully cut wires (leave enough to connect new wires)
3.Connect new thermostat wires (color of wires matched on my fridge)
4.Clip new thermostat in place
5.Replace styrofoam
6.Button it all up

With these steps, this job would take maybe 30 minutes; somewhat longer if your model has an icemaker.

Hope this helps.
20 of 23 people found this instruction helpful.
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Customer:
Jania from Novato, CA
Parts Used:
WR23X10725
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
The refrigirator light would not come on.
Poped out with screwdriver the old swithch and unplugged the two wires. Plugged in the wires to the new swithch and pushed it back in the hole where the old switch was before.
24 of 38 people found this instruction helpful.
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Customer:
Terry from Simi Valley, CA
Parts Used:
WR23X10725
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Switch failed on which kept the refrigerator warm due to heat generatered by light bulbs.
While the switch did last for 9 years, the design is poor due to the failure mode. The failure should be to fail off or not able to turn on the lights which would be inconvenient but would not warm the refrigerator contents. Arcing at the contacts eventually caused the switch to "weld" closed. It is not obvious that this is occurring so it took some time to recognize why the temp inside the ref was high while the freezer was OK. Replacing the switch was easy once it was recognized as the problem. All that was required to replace the switch was to remove the screws holding a fiber cover and then pulling off the aluminum cap which covered the switches. Unplug the switch an squeeze the keeper on the switch to release it and pull down. Pop the replacement switch in place and plug the wires harness back in. All in all it took much less time to replace than it has to write this up. T Pope
18 of 26 people found this instruction helpful.
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Customer:
Joe from BROOKLINE, MA
Parts Used:
WR24X10236
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Old door gasket torn/problematic; moisture in fridge
Referenced a couple of videos first, held up the new gasket to ensure fit, then carefully pulled the old gasket off by hand. Wiped down the ridges/edges of the door, then installed new gasket first on opposite corners then along all sides. Simply pressed in to the door ridges/bracket. Used a putty knife to ensure the edge of gasket was not folded under itself, and the blunt edge of the handle to ensure it was snugly installed all the way around. Didn’t have to remove the door as I had expected to. Very easy and took maybe 30 mins.
14 of 15 people found this instruction helpful.
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Customer:
Richard from Wellsboro, PA
Parts Used:
WR60X31522
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
we had a power surge that killed the fan motor
I removed the fan housing , this was the hardest part , this took loosining two screws and snapping the housing loose , and there it was , settin there Idle and the coils were all ice , I let the coils thaw while I unscrewed the fan mount from the back wall of the freezer , then pulled the fan and mount out far enough to snap the wire connector loose, then I removed the two screws that hold the motor to the mount , the new fan motor comes without the blade so the blade is removed by pulling fairly had on the center off the shaft , the old motor is taken out of the mount , the new one replaces it perfectly , then the screws are replaced and tightenen , then the blade is pushed back on the shaft , the motor and mount are placed back on the back wall of the freezer department and screwed in place , the wires connected , then the housing is snapped back in place and the screws tightened , turn the dial to cool or number 2 or 3 and " bingo " it,s just like new , I can thank part select for speedy service and delivery
13 of 13 people found this instruction helpful.
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Customer:
Stephen from Jupiter, FL
Parts Used:
WR23X10725
Difficulty Level:
A Bit Difficult
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Existing light switch was hard to remove.
The existing light switch was very hard to remove. I ended up having to grab it with a pair of pliers and pull it out. Once it was out, it was very easy to put in the replacement and it seems to be working fine.
14 of 18 people found this instruction helpful.
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Customer:
connie from omaha, AR
Parts Used:
WR60X31522
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Fan Motor stopped working
Not only was finding the part rediculously easy for a person who has never done this type of thing...the repair was a sinch!! I will always return to this company for help with home equipment repairs. I saved so much money doing it this way. :) thanks guys!
12 of 13 people found this instruction helpful.
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Customer:
john from Philadelphia, PA
Parts Used:
WR09X20002
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
malfunction of the cold control (wearing out after 15 years)
1. Disconnected 120 VAC power supply from refrigerator. 2. Removed 2 philip screws from horizonal panel containing the thermostat. (Panel is in refrigerator section). 3. Removed plug module from panel which freed the panel which allowed me to remove panel to do repair. 4. Removed wires from thermostat (cold control), and mechanically removed thermostat from panel and installed new cold control (thermostat). Replaced wires on control. 5. Replaced panel and reinstalled 2 philips screws. 6. time to repair about 15 minutes.
12 of 14 people found this instruction helpful.
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Customer:
HANCEL from ELMONT, NY
Parts Used:
WR9X502
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
botton half of refrigerator not cooling
easy as 1.2.3 remove and replace before even thinking. just to let you know i also do this for a living but it is one of the most difficult thing when you have to stop and fix your own
25 of 55 people found this instruction helpful.
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Customer:
Leo from TWIN FALLS, ID
Parts Used:
40A15
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
15 of 25 people found this instruction helpful.
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Customer:
Barbara from BELLEVUE, WA
Parts Used:
40A15
Difficulty Level:
Very Difficult
Total Repair Time:
Less than 15 mins
Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
14 of 23 people found this instruction helpful.
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Customer:
Mark from Somers Point, NJ
Parts Used:
WR23X10725
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Switchlight was broken on tennant's refridge
as described, I used a thin screwdriver to wedge in and pull down existing, broken switch. I was able to pull it down about a 1/4 inch, but wasn't quit able to disegage it until I gripped it with pliers. I then pulled it out, unplugged the old switch, plugged in the new switch, and carefully tucked the wires back into the fridge and snapped the new switch into place.

10 minutes total.
10 of 12 people found this instruction helpful.
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Customer:
James from Floral Park, NY
Parts Used:
WR60X31522, WR02X10540
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
Evap Motor - loud noise
The evap fan, based on research, appears to be built to only last a few years. Pay attention to your order of removal for all pieces and it will go back rather easily in reverse.Remove items from freezer. UNPLUG FREEZER. Pop out the shelf. Use screwdriver to remove plastic piece in back. Pop out styrofoam piece. Use screwdriver to remove back metal section of freezer. Use nutdriver to remove screws holding the fan to the back. Unplug the motor. Pop off the fan. Pay attention to location of all these pieces. Put them on the new motor. Reassemble in reverse. Piece of cake.
9 of 11 people found this instruction helpful.
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Customer:
P. Michael from Tustin, CA
Parts Used:
WR9X502
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Ice in freezer running down sides
This is a built-in unit. Remove the external bezel at the top of the unit. Reach through the unit and unplug the frig. On the compressor unit, you'll see a vertical metal panel. Remove the metal panel and the timer is right behind it. Remove one wire at a time and switch it to the new timer. Remove timer and replace with new one.

Just an added comment, GE Service wanted to put an "ice kit" into my unit. The full repairs would have cost $1,000. While I described how to replace the defrost timer, the problem was the tray heater. But that's another story.
8 of 9 people found this instruction helpful.
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Customer:
Michael from Kalamazoo, MI
Parts Used:
WR60X10204, WR60X31522, WR02X12008, WR21X30013
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers, Socket set
Bearing chatter and slow running fan motor
assembled ordered parts then replaced defective fan and blade and bracket as a group
10 of 15 people found this instruction helpful.
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All Instructions for the 38351HBMFRWW
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