GSR23YBPDWW General Electric Refrigerator - Instructions

Obvious that main electronic board was fried. Refrigerator and freezer both not working although fan was running. Replaced main board and run capacitor. Compressor not running. Pulled starter relay and checked compressor connections for continuity. Checked ok. Ordered starter relay and installed with new capacitor. Compressor started and has been running quiet and cold ever since. Thanks to videos on partsselect website for offering the confidence to try the fix myself. Total spent on parts and shipping,$350. I had electric provider install surge protection behind meter for a cost of $5.70 a month. Hope it works as advertised.

The repair did not go exactly the way it was described in the YouTube video, but basically it was similar. After unplugging the power cord, emptying the freezer, removing the shelves and the ice reservoir, I removed the ice maker assembly by unscrewing a Philips head screw and unplugging the power connector. The connector had little retaining tabs on each side that I pried open with a straight blade screwdriver. Then the ice maker lifted right out. Next I removed one screw holding the auger motor assembly, unplugged the power connector, and lifted out the assembly. This where things got difficult. After flailing around a bit, I removed the panel on the back wall of the freezer below the evaporator fan assembly, exposing the evaporator coil. I saw that the fan assembly was attached with two screws at the top and two screws at the bottom. The top screws were easily removed, but when I removed the bottom screws, which were situated in very tight quarters, I DROPPED BOTH SCREWS DOWN BEHIND THE EVAPORATOR COIL. Be prepared with a magnetic nutdriver so this doesn't happen to you. I could not retrieve the lost screws, but fortunately it appears that the top screws hold the assembly securely enough. The assembly was loose, but it was still attached by a power cord that I could not disconnect. I removed the tracks on the side walls for the ice bucket, and then I could maneuver the fan motor assembly just enough that I could reach over the top of it, grab and pull off the old fan blade, and slide the new fan blade onto the shaft. Reassembly was straightforward, replacing each part (except two lost screws) in reverse order to disassembly. After getting everything put back in and plugging in the power cord, I was amazed at how quiet it ran.

Looked it up on You Tube and basically followed the very simple instructions. Two minor differences: 1) I took the old gasket off while the door was still attached to the fridge. And 2) because it was a side-by-side freezer/ fresh food, I didn't have to take off the freezer door at all and the fresh food door was only attached at the top with 2 screws covered by a hinge cap. So I undid the screws and lifted it off the lower pin. We put the door on a table handle down and slightly off the table edge. Inserting the v-shaped rubber part of the gasket into the groove was easy- pinching it together with my fingers with a little hammer tap at the corners. Reinstalled the door and voila. 27 minutes!
Most of my DIY projects take twice as long as expected. Much time is spent taking off the old part then not as easy as expected to replace the new part. This was a breeze!

For troubleshooting, I took off rear panel inside of the freezer compartment & determined that icing of the coils was not the problem & it did not apprear to be a defroster malfunction. All components appeared to be working properly except the compressor would not turn on and only room temperature air was being circulated by the fan. After narrowing the probable causes down to a faulty Main control board by reading as many similar posts as possible,I ordered the new control board. When it arrived the following morning via UPS(less than 24 hours!), I unplugged the wiring connections attached to the old board, (which was somewhat different in appearance), and then gently popped the circuit board off of the plastic retainer studs by pushing in the little retaining clip part of the studs in with a small screwdriver so the board could be released easier as I pulled outward. I popped the new board on the studs by gently & evenly pushing with a larger hut driver over the studs until it was locked in, being careful not to damage or over stress/bend the board. I placed the wiring connecters onto the pins on the board.....every connecter had a different amount of pins so improper connection was not possible. I placed the ground wire connection of the new board between the metal cover plate @ an adjacent screw location to ensure grounding to the back of the fridge sheet metal. I plugged in the refrigerator and was quite relieved when I heard the compressor start up after a second or two! Within moments the temp began to fall until it reached the proper temp in both compartments. Success!

Removed the back cover over the control board, and made sure that the board was the same. It didn't look exactly the same, but figured that it was the same, just updated. Took out the board, moved the wires to the new board and reinstalled. Plugged it in and it came on, so I reinstalled the cover. Seems to be working to this day.

I removed the cardboard cover from the back of the fridge. I was not sure where to begin then the compressor kicked on and a flame came from the bottom of relay that mounts to compressor, so i unplugged fridge and let cool .I removed part that burned and looked on this site to identify what it is. The part has been updated to a new design which is now a white plastic. I also replaced run capacitor .Put the new parts on and it was back to working .The sleeve that comes with the new run capacitor didn't fit under the lock wire clip so i left off.

The three bulbs would then remain on, so I loosened them to keep them off. I didn't know that the cooling system also would stop when the door was open, so for two days only the side freezer was operational. When I discovered that, I hot glued the switch button off, while I searched for a replacement part. The replacement part was an exact duplicate. A simple prying out of the old switch - using a screwdriver, and the reconnection of the two wires connectors to the new part, and clicking back in place ... done. Seriously, it took two minutes.

removed and replaced grill, really easy.

Removed broken switch with plastic scraper (press tension latch on bottom), moved two wire terminals to the new switch and pressed the new switch into the hole.

Pulled out the fridge and unplugged electric cord. Took off the back lower right side panel. Unplugged all the connectors and removed the motherboard. Replaced the motherboard and reconnected connectors. Replaced the panel and plugged it in. Works great!

pulled the board away from the 4 plastic pins, unplugged the wires and plugged them directly into the new noard, pushed board back onto the four plastic pins.......job completed in under 5 minutes. Fridge working fine now for over a week......no problems.

The control board and access panel are on the back of the refrigerator, so you will need to roll/slide the refrigerator away from the wall to gain access to the panel. Be careful not kink the water line if you have an ice maker connection.
Unplug the power cord from power outlet on the wall.
On this model the control board is located behind a rectangular panel that is about 8" x 10". The panel is about 3 feet above the floor on the left side (as viewed looking at the back of the refrigerator).
Using a Phillips (cross point) screwdriver, remove the screws and the access panel cover. Look closely at the control circuit board and you will see 4 small white plastic protrusions sticking through the board -- these are the plastic posts that hold the board in place. There is a small tab that locks the board to the plastic mounting post. Use your needle nose pliers (or other small pliers) to compress the small tab on the post; and while squeezing, pull on the control board until it releases from the post/clip. Repeat this for each of the four posts and the board will now be free from the mounts.
Look at the plugs that connect the wires to the board and note the orientation of each plug. Each plug is a different size, so they will only fit into the socket of the correct size. On my refrigerator, there is one plug that is not connected to the board and is hanging loose, so don't get confused when connecting plugs to the new board - this one remains unconnected.
Firmly pull each plug from its socket on the board -- try not to pull by the wires. If you have a stubborn plug, grab it with your pliers and pull it out. There is a green ground wire connected by a screw into the refrigerator cabinet. Remove this screw and ground wire. (Note: on some models the green ground wire is fastened with a screw that holds the cover in place - just be sure to reconnect the wire when replacing the cover).
Insert all of the plugs into the new board -- be sure they are seated firmly. Reinstall the ground wire. Place the board over the plastic posts and push until the tab locks the board in place. Replace the cover.
On the sheet that comes with the refrigerator they instruct you to remove the lower panel on the refrigerator that covers the compressor motor compartment. They instruct you to look at the power cord connection to the compressor and to locate a green wire from a capacitor. If your power cord does not have a capacitor exactly like the one pictured, there is no need to proceed on this step. Replace the lower panel. If it does have a capacitor as illustrated, follow those instructions and then replace the panel.

Now plug in the power cord to the wall power outlet. Before pushing the refrigerator back into place you want to make sure it is operating properly. To make sure that there is no "Glitch" during start up, I suggest that you set the temperature control inside of the refrigerator to "OFF" and wait about 3 minutes. After 3 minutes, set the control to the desired temperature (about 37 Deg for Refrigerator and 0 Deg for the Freezer).
If the refrigerator is running, you are finished. Being careful not to kink the water line, push the refrigerator back into place.

Removed cover plate on rear of unit - 3 screws

Removed connectors and ground wire

Removed board (use needle-nose pliers to compress plastic mountig posts)

Replaced board, inserted connectors, attached ground wire, put cover on

Everything worked properly

I must admit - I thought I'd attempt to do this repair and end up calling a service guy to finish it. I'm not mechanically inclined AT ALL but thought I'd give it a shot after reading others experiences. I'm glad I did. The fix was easy, but there was initial anxiety while reading the instructions that came with the part - as they mentioned the possible need to cut some wires. Fortunately that was not necessary..... Removed three screws from the rear plate to expose the part needing to be replaced. Remove the fittings from the old board (needed plyers to do that - be gentle), take the old board out by using needle nose pliers to squeeze the white plastic tabs and pull the board free. Reconnect fittings to new board and you are done. Works better now than ever - obviously the old board had an issue that GE should have recalled, as many others had the same problem.

Diagnosis of symptoms was condenser fan not running, due to faulty main board.

First: removed the cover over the main board, which was too hot to touch. Bad design flaw, no ventilation for the board, which I believe made it fail. We got another year of service with the cover removed.

Second: after reading people's experiences here, ordered the board and popped it in. (Note: needed a pliers to compress each of the 4 plastic studs holding the board in.) Works like a champ.

Third: did NOT replace the cover. At our altitude the air can't conduct enough heat to prevent cooking the board. Need to allow circulation.