31371-1 General Electric Refrigerator - Instructions

Removed the shelf retainer and snapped the new one in. and reinstalled the shelf on the door.
This was a very simple problem!
What really impressed me was that I ordered the part from you before noon on one day and received it by 11 AM the next day!!!

I matched the part I needed throught your web site. Then I called and spoke to a customer support person, and gave my personal information to her. I do not like giving my credit card numbers over the internet. Your site allows me to do that.

Googled the model number of refrigerator with symptoms of "refrigerator wont run". Parts select web site appeared on my screen, opened Parts Select website, Partselect said probable cause of my frige symptom was that the run capacitor usually burns out 51% of the time. They were correct with the diagnosis 100%. I ordered the run capacitor for $23.00, installed it in 10 minutes, refrigerator runs good as new. Thank you for saving me cost of service call. I probably saved $200 or more. I will use Partselect again with my next problem. THANK YOU,

repalaced the old one with the new one. easy

Unplugged refrigerator. Removed relay by unclipping wire and pulling relay off compressor. Looked-up part number and ordered part. Replaced part and plugged in refrigerator.

I replaced the thermostat, temperature sensor, and the run capacitor. . . Refrigerator still not cooling. I checked the start relay and measured the input terminals on the compressor for the correct resistance. . . Everything measured correctly. In a last ditch effort before calling for service, I pulled the main board, inspected it and saw the problem right away. One leg on the compression capacitor had desoldered itself. Got out my soldering iron and applied a good amount of solder to that point. Put everything back together and turn it on. . . Problem fixed. The compressor kicked on right away and started cooling the refrigerator.

First I flipped breaker to off position for refigerator, Pulled down on socket and broke it free. Then took needle nose piars to pull wire and plug out from hole, so I could conect to new light socket then snaped it in place . Hardest part was getting wire and plug out of hole.

Replaced cap and reinstalled. But I used iron nail inside cover to hold right side because crack was at right hole and right part would not help.

Pulled out old socket.pushed in new one.

Easy. Followed the video instrucations. the part was right there next to the compressor.

I ordered the part, within two days we had received it. My husband put the part in and I really don't know what he used doing so. All I know is that the light works now and we don't have to use the flashlight. Thanks a lot.

Condenser fan motor was running slow. This was not a problem included in your list of possible problems. I thought that maybe the capacitor was bad but have no way to check it. So I ordered one. when I received it, I installed it. That was not the problem. So I ordered a fan motor and installed it. That was not the problem. So finally I ordered a control board and installed it. That solved the problem. So maybe you should put "cond.fan motor runs slow" in your list of possible faults and what causes that problem. Capacitor was easy to install, simply remove the cover plate, flip off retaining wire, unplug the capacitor and replace. Fan motor was a bit more difficult. It must be removed from mount after fan scroll is removed. Remove one screw that holds scroll, bend the top down and remove. Then pull hard on fan blade to remove it. It must be installed on new motor. Two screws in frame mount can be removed with some effort if you have a 1/4" drive ratchet with a Phillips screwdriver bit. Then pull frame open and install new motor. Push fan blade on new motor shaft hard. Replacing control board was easy. I used a pair of long nose pliers with 90 degree bend to get mounting pins closed to pull board off.

Defrost timer is hidden in the control panel in the refrigerator top middle. Turn to off and remove two screws which are hidden behind white tabs. I had to pry the old timer from the plug with a screw driver because it was tight. Try not to short across the terminals. Plug in the new timer. Replace it in the clip where you got old one and reinstall the controls. The freezer was still all frosted up so I had to remove the cover and defrost it with a hair dryer to get it to work. Then I turned it on and it works great.

Checked the defroster coil which is located behind the rear panel in the freezer compartment, it was still working. Followed the schematics down to the defrost timer, which is located in the lower front of the refrigerator and tried that. Plugged in the new part and the problem is solved.

Had to get behind the refrigerator and clean the drain out first and that took at least and hour. Just unplug the old motor. Took the old parts of the old motor, put them on the new one and plugged it back in.