ZIR240NPKAII General Electric Refrigerator - Instructions

The problem began when freezer thawed and could not keep food frozen. Initially, I thought the issue was the defrost heater (because I had seen similar symptoms previously and resolved the issue with a new defrost heater)and I replaced that part with a spare that I had puchased previously. The issue was still unresolved and I noticed the evaporator fan was not running in the freezer because it would not turn on when I closed the door. I checked to make sure I could hear the compressor working (and it was)and concluded that the evaporator fan motor was not running. I ordered the part and found a YouTube DIY video on how to replace it. While I was at work, my fiancee took it upon herself to watch the installation video and install the new evaporator fan motor and all is well.

Replaced above parts and the noise problem was not resolved. Ordered a new motor, fan blade and another set of grommets from PartSelect. The parts were delivered the next day. Took me about 15 minutes to swap the new parts in. It's been 3 days since the repair and the noise has not returned.

Condenser fan motor was running slow. This was not a problem included in your list of possible problems. I thought that maybe the capacitor was bad but have no way to check it. So I ordered one. when I received it, I installed it. That was not the problem. So I ordered a fan motor and installed it. That was not the problem. So finally I ordered a control board and installed it. That solved the problem. So maybe you should put "cond.fan motor runs slow" in your list of possible faults and what causes that problem. Capacitor was easy to install, simply remove the cover plate, flip off retaining wire, unplug the capacitor and replace. Fan motor was a bit more difficult. It must be removed from mount after fan scroll is removed. Remove one screw that holds scroll, bend the top down and remove. Then pull hard on fan blade to remove it. It must be installed on new motor. Two screws in frame mount can be removed with some effort if you have a 1/4" drive ratchet with a Phillips screwdriver bit. Then pull frame open and install new motor. Push fan blade on new motor shaft hard. Replacing control board was easy. I used a pair of long nose pliers with 90 degree bend to get mounting pins closed to pull board off.

I decided to replace motor and fan, having previously altered/trimmed the fan which stopped the howling but caused a vibration. Unplug from mains. Clear out two top shelves in freezer. Remove light cover. Remove two screws(1/4 driver)at top of steel panel in rear of compartment and let it drop. Remove two screws above light. Pry up section above light/fan housing to access two screws retaining the light/fan assembly, loosen screws sufficiently so that assembly can be lifted and removed. Disconnect wiring plug by pinching in the sides of the plug and pulling out. Pull fan off motor shaft. Remove two screws clamping motor. Cut cable tie and molded wiring grommet to free wiring. The existing light wires can be removed from the old plug by carefully cutting around the old plug to free the pins and then pushing the pins into the new plug. Reverse procedure to assemble.

Removed rer cover, unplugged starter assembly from side of compressor and replaced unit with a new one. Plugged fridge in and it works good.

Pried the switch on the bottom with a flathead screwdriver, twisted it and the switch came out far enough to take it out by hand. The bottom of the switch has to be raised upward a little because the connectors are on top of the switch. Changed the wires from the old switch to the new one, one at a time. Insert the new switch. Saved a repair call, and probably a more expensive switch. Less then 15 minutes.

The repair is a snap, you can watch the video and it will put you on the right path. My story is more about the service that Part Select gave me. I used a small box fan on low as a temporary fix. My model number was worn off from the box wine we store in that particular place. So I ordered the part based on looks, well it was wrong. Called Part Select and we talked, the nice lady on the other end said OH it must be this fan motor. Send us back that one, and I'll get this out too you. I'll credit your account for $7.99, and it cost me $8.99 to ship back the wrong part. Wow, the next day I received the new motor. They sent it overnight! I thought it would be 5-6 days! Unbelievable. I will use this company for any, and all my repairs.

Used a small screw driver to remove the damaged switch. Carefully unhooked the two wires and hooked the wires to the new switch. Pushed the new switch into place. Be careful that the wires do not pull back into the refrigerator wall. Took about 15 minutes. Works like New. Easy fix.

Pried out the old light switch, disconnected electrical, reconnected electrical in new switch, pushed new switch back into door.

I identified the noise was coming from the coils / and the fan. Cleaning the fan helped reduce the noise a bit but it still kept recurring. I ordered the part, which was really easy using the diagram on the website. The instructions and the video were really helpful and was able to remove the old motor and replace it with the new one with relative ease. While there I cleaned the fan blade and vacuumed the surrounding area. This whole repair went quite smoothly and has given me the confidence to take on other repairs before calling out the repairman.

I replaced the thermostat, temperature sensor, and the run capacitor. . . Refrigerator still not cooling. I checked the start relay and measured the input terminals on the compressor for the correct resistance. . . Everything measured correctly. In a last ditch effort before calling for service, I pulled the main board, inspected it and saw the problem right away. One leg on the compression capacitor had desoldered itself. Got out my soldering iron and applied a good amount of solder to that point. Put everything back together and turn it on. . . Problem fixed. The compressor kicked on right away and started cooling the refrigerator.