GSS23GGKJCBB General Electric Refrigerator - Instructions

The problem with this model is usually a burned out heater assembly, when the freezer is still freezing, but the fresh food section is warm. To check, first disconnect power from refrigerator. Remove food and then shelves from freezer section. Remove the screws that hold the back freezer panel in place. Remove back panel and the coils will be exposed. If they are covered in ice the heater is most likely the problem. At the bottom of the coils below the heater assembly is a drain hole plug this hole with a rag. Place a large towel in bottom of freezer pan beneath the coils to catch the water. I do not recommend any method to melt the ice from the coils but a hair dryer, do not chip at the ice or you will most likely damage the coils. After you have defrosted the coils and removed all water from the unit, remove the two screws that hold the heater element in place, this element is directly below the coils. Look at the element, if it is burnt black, this is a tell tale sign it is bad. If that is the case it will need to be replaced. Remove the electrical wires located on te end of unit, the new unit will have instructions with it, reconnect the electrical wires per instructions, remount heater with the same mounting screws that held it in place. Be sure to remove rag from drain hole, replace back freezer panel with screws, replace shelves, and plug refrigerator back in. If your problem was a cold freezer section but a warm fresh food section this should fix your problem. In conclusion, this problem and the fix for it is indicative to these model's ge refrigerator's

I popped out the old one and popped in the new one.

This was my first attempt at identifing and replacing a part for one of my major appliances by myself. Though this part didn't require any removal tools because it was a large vegetable bin, I was still a bit nervious about finding the right replacement part. To my surprise PartSelect's process was very easy to navigate and my fears quickly diappeared. I was able to identify the correct schematic and find the exact replacement part I needed for my GE Refrigerator. One other point; I had checked with GE Appliances prior to coming to PartSelect and they did not have the part I needed, its a good thing to because the part was about 20% more. If you need a replacement part, come to PartSelect, you will not regret it.

Actually this was a two part repair of which I purchased both parts. The micro switch Pt # PS296176 and also a double outlet water valve Pt # PS304374 from Parts Select as well.

The difficult part was accessing the area to get to the micro switch.

The trim had to be removed, then the cover.

Then one unplugs the board and removed the face plate which also contains the micro switch.

Once removed the two electrical terminals had to be disconnected, the micro switch installed and terminal reconnected.

Then reverse the removal procedure.

Then on to the double outlet replacement.

Suggest watching the installation video for the replacement although it was really a straight forward repair.

Two things to remember.

1. Unplug the fridge

2. Shut off the water to the dispenser

Overall it was not bad at all.

This was my first attempt at refrigerator repair and it went well.

Good luck on yours.

John

unscrewed old filter by hand, installed new filter.

On one severe winter cold night my fridge dispenser door stopped water supply, but ice maker was working. First I disconnected power supply to the fridge then turned off main water supply from the wall to fridge and with wrench set disconnected water supply pipe from wall to fridge while disconnecting the pipe make sure to collect the water from the both end pipes. Then removed the cardboard from the back side of the fridge. I disconnected the blue element (dispenser water) the red element (ice maker). [DOUBLE OUTLET WATER VALVE]. If you would try to pull the pipes white (dispenser water) and black (ice maker) you woudn't succeed because once the the white and black pipes are insereted into the water valve those pipes are clamped tightly in the valve. So I cut off those pipes and removed the old water valve, then I conncected the new water valve first conncected those white and blue elements and inserted the white and black pipes pushed in closed with round plactic caps comes with new one.I reconncected the main water supply pipes from wall to the frige and turned on the water supply from wall and plugged the power supply. First surpisingly I doubted it will work, actullay the water dispnser did'nt work immediately I have to wait 2 to 3 hours of time, in the mean time I checked the pipe connections from the bottom of the front left side door ( if you open the two doors bottom you can see the plastic cover it can be removed by pulling towards and pushing in you can close it back into normal position) which water supply pipe comes through the bottom of the door to water dispenser. I disconnected the connector and pusheed the dispensor several times to flushout any leaky water or air then I reconnected the pipes to the connector. I pushed the dispenser with a cup to dispenser, it started working as it is normally. While I was working my 7 years old son helped me as he always eager to learn and explore things.

Called partselect and gave my model number for the frig. I wanted a filter plug because we did not need a frig filter. We have a whole house filter. They looked up the part, took my info, and sent it to me by UPS. It arrived fairly quickly and fit the frig perfectly. I screwed it into place immediately. It was the simplest order I have ever placed and the salesman was very pleasant and proficient. If I have more issues with my frig, I will call partselect again. Just remember to turn off the water before you start.

I still have not be able to replace the sensor as I've been unable to locate any info, or figure out where it is located. The water valve was easy to replace and took less than a half hour

After looking further into your website I found all the info, diagrams and instructions to replace the Temp Sensor, which was not too involved, thank you. Now to wait and see if this was the cause and my Refrigerator is up and running again

The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!

Had to turn off water and remove back panel and with a few tools the part was off and the new part put on in less that 30 minutes!! Finding parts on your website were easily found.

After de-energized unit (by removing electical plug from outlet),I removed the rear panel at bottom of unit. I then removed the mounting screw to the water valve. I then disconnected the wiring assembly from the old unit. I then removed the water supply lines going to the icemaker and water filter. I then placed the water supply into the replacement water valve. plugged in wiring assembly to new unit and rehung water valve inside refrig. Turned water valve on at water supply to check for leaks, finding none I then replaced back panel on refridge and plugged in electrical cord and returned refrige to normal place in kitchen.

I lifted the old switch with a flat screwdriver, attached wires, and popped into place. Saved 80 bucks for a repair call.

No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.

I simply did a google search search for my model number, found the part, thanks to the schematic that is on the site and ordered it. It fit perfectly where the old glass shelf was and now I have restored my shelf space. Thanks PartSelect

Moved refrigerator out from wall. On the back of the refrigerator at the bottom there is a metal plate. Removed this plate with a socket wrench to expose where the end of the tube pluged in. The grommet securing the tube, white on my unit, had to be pushed up to release the old tube. I pushed the new tube into where the old one was and it self secured the tube. The other end of the grommet I pushed through the hole feeding the ice maker,first pushing out the broked part with a screwdriver,and securing that end with the attached sticky tape already attached to the grommet. I cleaned the area around the hole with alcohol before attaching the grommet.Replaced metal plate and done. No leaks.