38471PBRERWW General Electric Refrigerator - Instructions

Condenser fan motor was running slow. This was not a problem included in your list of possible problems. I thought that maybe the capacitor was bad but have no way to check it. So I ordered one. when I received it, I installed it. That was not the problem. So I ordered a fan motor and installed it. That was not the problem. So finally I ordered a control board and installed it. That solved the problem. So maybe you should put "cond.fan motor runs slow" in your list of possible faults and what causes that problem. Capacitor was easy to install, simply remove the cover plate, flip off retaining wire, unplug the capacitor and replace. Fan motor was a bit more difficult. It must be removed from mount after fan scroll is removed. Remove one screw that holds scroll, bend the top down and remove. Then pull hard on fan blade to remove it. It must be installed on new motor. Two screws in frame mount can be removed with some effort if you have a 1/4" drive ratchet with a Phillips screwdriver bit. Then pull frame open and install new motor. Push fan blade on new motor shaft hard. Replacing control board was easy. I used a pair of long nose pliers with 90 degree bend to get mounting pins closed to pull board off.

removed freezer panel,found the evap.iced up,put defrost timer into defrost. wated five min.no heat used hair dryer to defrost evap.found termination visually defective.replace defective part.no call back.Iam a EPA certified universal technician.

Because the kit did not include fasteners, had to use wood screws and superglue.

Defrost timer is hidden in the control panel in the refrigerator top middle. Turn to off and remove two screws which are hidden behind white tabs. I had to pry the old timer from the plug with a screw driver because it was tight. Try not to short across the terminals. Plug in the new timer. Replace it in the clip where you got old one and reinstall the controls. The freezer was still all frosted up so I had to remove the cover and defrost it with a hair dryer to get it to work. Then I turned it on and it works great.

I followed advice from other posts on this web site. The only thing additional I'd recommend is to take pictures of assemblies before you disassemble them. A neighbor gave me that useful tip. It should be noted that I first noticed my refrigerator failure back on June 22, 2012. I hired a reputable local repair service to fix it. They replaced the Defrost heater (item 618) and charged me $ 208.14. Then on August 22nd, I noticed that the problem resurfaced. I decided to fix it myself using info from site. The repair went well, and I'm hopeful that it will stay repaired. Kudos to this site!