TFX20DRAWHWH General Electric Refrigerator - Instructions

I placed books under the door until I had enough to hold the door up about 1/2 inch higher then when it is closed. The books and the magnetic gasket will hold the door, JUST DON'T TRY TO OPEN IT TILL YOU'RE THROUGH. That's about how high the cams lift the door when opened. I removed the two screws holding the door stop. Then removed the two screws holding the lower hinge pin.

It takes two of the cams

and the bottom one is riveted to the hinge. I used a grinder to grind the rivet so I could tap the pin out holding the cam. Put the new cam on and put the pin back in. I didn't put a new rivet, just gravity should hold it. I put the second cam on the hinge pin and one of the screws on the door stop holds it in place after you slide the hinge pin back into the door and replace the screws in the bracket then the door stop.
Make sure your lower door gasket didn't get damaged while the cams weren't working because the door wasn't being lifted up when opened.

Same problems as already described .... door would not close, plastic bits on floor, angry, ready to throw-out 15 year old “dog” and blow at least $1,000 on a new appliance!

This repair is dead easy. Remove the two bolts holding the top hinge and lift off the entire door. Don’t be surprised if the original Riser Cam has virtually disintegrated, mine was a wreck. Remove two bolts that retain the old flat metal “shim” and fiber “gasket”.

Fit new Riser Cam and re-use old shim and gasket. Replace door on dome-shape bottom hinge mount and then re-fit top hinge.

If in any doubt order new shim and gasket along with the new cam riser. Or, do as I did, and “manufacture” either of these parts from scrap material found in the workshop ....

I used a 5" tall can of peaches to hold up the
door while I removed the screws on hinge & door stop. I removed the shims & cam riser on the
door . I then removed the hinge & used the dremel tool to cut the rivet off . I used a bolt ,nut & lock
washer in place of the rivet. Re- installed the
cams & shims ,added a little lube on the cams &
the hinge . Everything worked good . I would say it
was an easy repair.
Jerry Johnson

Removed the top hinge cover held by one screw. Removed the top hinge held by two screws and them lifted the door up and off the bottom hinge. Laid the door on the floor and replaced the cam piece from the kit on the bottome of the door. That required removing one screw and losening another. Removed the lower hinge (two screws) and replaced it with the new one in the kit. The lower hinge includes the other cam piece. Lifted the door onto the lower hinge and then replaced the top hinge and cover.

I blocked the door up with one 2X4 Then removed the lower hinge, installed the closing cam. Then I found that I needed one more closing cam that I didn't order the first time. This other one mounts to the lower section of the door and both cams set together. Re-ordered another cam. When it came in I installed it. Between ordering both parts I had them both in three days. The best to Parts Select
I now know where to buy my parts if needed again.

Thanks
Bob
Sandusky, Ohio

Removed four screws at bottom of door, while someone held the door in place replaced the upper cam (there are two) applied some silicone plumbers lube between the mating surfaces and tightened it up. Works like new bottom cam was only slightly worn. P.S. Remove everything from the door first.

First a big thank you to PartSelect.com. I read the stories posted by others before ordering the parts and found out that I probably needed 2 of these cams. So I followed the advice of others and ordered 2 cams. I'm really glad I did because once I got the door off I discovered both were broken up real bad. Maybe you guys should think about offering them as a set?
Anyway the repair was fairly easy, except for the bottom cam which was revited to the bottom bracket. Again, thanks to the other stories about repairs with this part I was already expecting this. So the repair went like this. I removed the door by unscrewing the hinge on top(1 screw and 2 bolts). Took the door off and laid it on its side. Removed the bottom bracket( 2 bolts). Used a drill to drill out the rivit. Used a spare screw/nut that I had in a tool box to fasten the cam to the bracket. Put it all back together and I was done. The biggest challenge was figuring our if I needed 2 cams,so with the advice of others on your site, my repair was a snap.

Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00

I cleaned out the door and removed the top hinge. Lifted the door and layed it on the floor. Removed bottom hinge from refridgerator installed new hinge. Replaced plastic stop on door. Used broke hinge to align it and tighten. Lifted door onto new hinge and installed top hinge. Instead of buying $35 dollar hinge buy 2 plastic stops. You'll have to drill out a rivet on bottom hinge but it will save over $30.00.

I unloaded the door and took the cover off at the top of the upper hinge (1 phillips screw) I then unbolted the upper hinge (2-28mm bolts) and lifted the door off. I was surprised how light it was. I laid the door down and installed the new cam riser on the door. I then unbolted the lower hinge (2-28mm bolts)and installed the new hinge.
I lubed the 2 hinges with vaseline and put the door back on the lower hinge. I then reinstalled the upper hinge and cover. It took about 15 minutes, and a lot of that was cleaning up. Oh yes, to get at the lower hinge you have to pull off the lower grate that covers the coils. It just snaps off and on. It was a very easy job.

I was set to buy a new magnetic seal to hold the door closed, when I looked it up on PartSelect I saw the recommendation that the problem might be the door closing cam.. I check it with a mirror and sure enough the cam had broken and the door sagged about 1/4 inch. I then followed the instruction and removed the top hinge, lifted the door off and replaced the cam. I did need two and the one attached to the lower hinge had to be drilled out and a new screw and nut attached to hold the cam. It was simple to do, I would recommend selling the door closing cam be sold in pairs with a #10 1/2 inch long screw with lock nut.

Emptied refrigerator door shelves. Supported door with 4x4 blocks. Removed old door hinge and replaced with new door hinge and cams. Pleased with end result and dealing with PartSelect.

First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .

I removed the door from the bottom hinge assembly by removing the top hinge assembly.
1. Installed the cam to the bottom of the door.
2. Installed hinge and bottom pin & cam to the refrigerator.
3. Reinstalled door and adjusted front roller height to make door close better.

I removed all items from the door to make it lighter. Then, with the door closed, I lifted the door and placed a 2x4 plus a paint stirrer shim under the door to hold it off the bottom hinge. I used a small socket set to remove the two hex head screws from the existing hinge assembly, which I then removed from the door. Using the same socket set and socket I removed the two screws from the bottom of the door that were holding on the upper piece of the door closing cam. I took care to note the orientation and position of two shims and cover that were with the cam. I used the old shims with the new upper cam piece that came with the hinge assembly and attached them to the door with the original two screws. Finally I inserted the new hinge assembly and mounted it to the refrigerator frame. I finished the job by lifting the door and removing the 2x4 and shim. The new parts worked perfectly.

The drawer slide rail involved removing the Convertable Meat Pan drawer and lifting off the top glass plate. The slide rail was removed by unscrewing two phillips screws. The two screws were used to attach the new drawer slide rail then I replaced the top glass plate and drawer. Very easy assembly operation.