GSS20ETHCWW General Electric Refrigerator - Instructions

By reading another customers tip I decided that my problem was the exact same. I had to order the entire motor not just the auger because the motor shaft was stripped. Once you remove the motor, hold the shaft with a pair of vise grips and use a screw driver to turn the auger off clockwise. The threads are reversed. The new auger screws easily onto the new motor counterclockwise and installing back into the fridge was a snap.

The repaire guy came in tooke it out and told me it is goin to coast $20 for the part and $50 for the labor..... So I looked, It was soooo eeezzz ALL you have to do is get the switch out( with help of my butter knife :) it plugs in to a little outlet on the wire (on the botom side) so take out the old one and plug in the new one wich I got for $8 + $6 shipping = $15 THANK YOU PART SELECT for saving me $55 Im a 36 y/o stayathome mom and Ihave never don this before, Im very proud of my self. well... it was very easy!

I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance

removed 3 screws with 1/4 " nut driver, unplugged 2 plugs by prying out on side tabs, removed bracket and motor. Used vice grips to hold motor shaft and used screwdriver to turn auger fork clockwise and remove. Unplugged two connectors from motor. removed 3 screws with 1/4" nut driver to remove motor. changed rubber boot from old motor to new. Reversed procedures to install new motor on bracket, auger fork, bracket in freezer, etc. Only difficulty getting both hands in narrow freezer compartment. Still didn't work, called repairman. When he got here I showed him the problem and lo and behold, now it would not dispense water. He diagnosed it as a bad motherboard, replaced it and all good now. Motherboard $150, diagnose and labor $90, but it is all good now and I even have a spare motor. The failing mother board causes strange howling noises at times and we discovered the compressor fan had also stopped working and in a short while I would have had a bad problem. Caught it just in time!!!

Removed panel from inside the back of the freezer section, by removing four screws. Then, sprayed the ice build-up on the coils, with hot water until all of the ice was melted away. (Note: be certain to plug the drain hole, and use several towels to catch the water drainage. ) Removed the Defrost Heater Element by removing two holding screws. Unplug the unit and pluged-in the new unit and replaced all screws as originally mounted.

I followed the isntructions of another fellow who had repaired his ice maker, but made the mistake of taking the ice crushers apart before noting where the fixed blades were to be reassembled. Since there was not a schematic with the part I had to go on line to your site and enlarge and use the one there, while accurate, was very hard to read and when I finished, I think it is in the wrong place as I'm not able to get the fineness of crushed ice I had before the repair, but absent a very legible schematic I'm not going to try to fix it further. The auger works, gives us ice cubes and half crushed cubes.
Another tip for future repairers is to to wait for the ice container to warm up or use a hair drier on the part where the tabs need to be depressed to slip off the blade housing. When cold it's extremely brittle, but since I had to leave the job for later at one point and left in on my work bench I found it much more pliable and easy to assemble.
All in all, I'm OK with the part and the result, but wish I could have gotten the fixed blade back into the right spot.

I took the advice off of your website about the only thing that will fix
the problem is change the run capacitor. I felt assured that I would
have a working refrigerator freezer after making this change. I was
pretty disheartened when it didn`t solve anything. I was not going to
take the new part back out after the small challenge of putting it in.
The next day I found out how to test the old capacitor and it was still
good. I will just have to eat the $49. I did learn not to take advice from
a website even if it seems like a sure thing

Removed the plastic frame by pushing to the inside (all 4 sides), removed touch pad by sliding it to my right and disconnected the wires. Removed the four screws that hold the dispensing unit and replaced broken parts. Please note that I also replaced the funnel. Total cost of repair for DIY $30.00, savings by avoiding repair man, priceless.

1) Unplug Refrigerator. Remove all shelves and light shield in the freezer.
2)Remove panel covering refrigeration coils inside freezer in back. Two hex head screws w/nut driver.
3)Remove the defrost heater using phillips screw driver. Two screws.
4)Unplug two quick disconnect stakons and wires from heater.
5)Plug the wire coming down the right side into one side of the new heater and plug the shipped white wire into the other quick disconnect spade at the heater.
6)Install the new dual element defrost heater into the same place where the old was. Connections to the right.
7)Route the wire that was on the left across the top of the coils and down the right side.
8)Bring the existing wire from the left side down the right side and the white wire up the right side. Wires should not be tight at all and do not remove the tape at the stakon.
9)Now wires need to be cut (if necessary)and crimped together in the shipped stakon. This stakon looks like a wire nut.
10)Wires should be tucked gently into the styrofoam up and down the right side. Wirenut should be positioned so that water can not collect in it.
11)Replace the panel over the cooling coils.
12)Plug Refigerator back into the wall outlet. Put shelves and light shield back in.
13)My refrigerator is now working without a problem. It's been est two weeks.
Ice maker is also working correctly.

Your instructions were "spot on"! Pried out broken switch with screwdriver-reinstalled new switch. Very easy! Ordered on line on a Wednesday new part arrived on following Saturday-Great service and will definately use again. Highly recommend PartSelect!

Removed the ice bucket and put the new ice bucket in placed
.
work like a top.

Removed tray, threw out ice , removed 3 screws used 2 screw drivers to seperate part & re installed

I am 80 years old, female. Repair was a challenge but I was determined as my son said Mom you can do it. The video was wonderful. and I did a lot of rewinding etc. Hardest part was taking apart.. screws tough. All in all not bad. I don't want to do it for a living though!!!!! Ice is now dispensing!!!!!!!!!!!!!!!

1. Removed the back panel of the fridge to get access to the inlet water valve.
2. Removed black poly water line from valve (pull back on white ring where line is attached and pull the line out)
3. Removed the inlet tube from top-back of fridge (where it goes into the ice make). use putty knife to get under the sticky white gasket beneath the black oval housing and pull the tube out form the back of the fridge.
4. Replace the water line with new part taking care to properly seat the line into the the bottom water valve and pushing the water tube into the hole for the ice maker.

Note: Be sure to take off the protective covering from the white - sticky grommet and push to adhere to metal on fridge.

to be safe - use a bit of clear silicone chaulking round the perimeter of the grommet and push to tighly bond the water inlet tube to the fridge.

The reason for this - is that if you do not get a good bond using the white - sticky gormmet alone - you may have the water tube inside the ice maker freeze up.

Also once the new water line is installed be sure to secure the line to the metal back of the fridge - so the line will not move. some fridges come with metal hose clamps to do this - otherwise use duct tape

Instructions say run capacitor is by motor, but on this frige its in the refrigerator compartment. The capacitors looks different, one square and the other long