GSS20ESHBSS General Electric Refrigerator - Instructions

Removed the ice tray and then the auger unit from the tray assembly. To accomplish auger removal, the auger assembly is attached to the tray assemble at the front. On the front bottom there two screws. Back them out. Then on the top of the tray assembly the auger assembly is held in position by two tabs. Depress them with a finger or thumb. Do not use a screw driver as this may result in breaking the plastic tab! The auger assembly will separate. The crusher plate easily separates from the auger assembly and is removed buy "spiraling" the plate up and off the auger itself. Simply reverse to install new plate.
Recommendation: Take this opportunity to thoroughly clean and COMPLETELY DRY all components prior to re-assemble and re-install into the refrigerator.

I replaced the three sensors, 2 in the freezer 1 in the refrigerator. This was rated as the most common problem. Did not fix the problem. I then checked the ohms on the new sensors then the old sensors they were all within .5 of each other. So I got smart and went down the list of causes on their list. I emailed partselect and asked what the parts should read. They replied with that information and it turned out to be the voltage converter on the compressor. I ordered the part on friday payed for overnight delivery and it arrived tuesday. This as you can imagine makes me angry. But the part was easy to install and my refrigerator started working right away. I would advise anyone with this problem to start at the top of the problem list use a multi meter check everything on the list and only replace part or parts that don't come up to standards. This will save time and money and hopefully fix the problem the first time as you are not switching out parts and hoping that it solves the problem.

Bing , Bang, Boom.

Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid

I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance

The ice maker has plastic parts in the front that snap together. Getting those parts apart and back together was the most difficult part of the process. The auger was easily replaced.

Unfortunately, the replacement part didn't come with instructions. The repair, nevertheless, was fairly straightforward. After removing the plastic parts that guide the ice through the door (by removing a few screws that attach the parts to the inside of the door), I was able to slip my hand into the ice maker dispenser and remove the old part. The part clips on. It is a tight fit through the funnel (from the outside of the freezer), however, and requires that the gasket first be "flipped" open wherein it unfolds 180 degrees. Doing this will make it easier to clip the new gasket onto the assembly.

It was more involved than I thought. I didn't have the proper tool for removing the snap washers but a screw driver and pliers did the trick with no damage. I think this is the first time I repaired something right the first time.

Excellent video on youtube showing how to replace the auger-Refrigerator and IceMaker Repair - Replacing the Auger Assembly (GE Part# WR17X11705).Very detailed video showing every aspect of this repair. There are many other videos showing this exact repair!!

Remove and replace. Unfortunately this is the third handle on this refrigerator. The end is plastic and it works itself loose. If there is the slightest amount of gap it will snap the plastic. Need to tie an allen wrench to the handle and tighten it after every use apparently.

Removed panel from front of freezer door by pushing up on three spring loaded screws located in the opening where the ice door opens and closes. they are about 1 inch apart on the bottom of the opening. Push up to free ice maker panel. Remove three screws from solenoid, located at the top right. Remove wire, replace with new and that is it. Fixed the problem!! Our ice maker hadn't worked for months. Be careful if you remove the round ice maker door to clean. There is a spring that located on the left side of sprocket. The spring fell off and took me a while to figure where it came from. Recieved package in three days and the job took minutes. Works great! Very easy to complete.

I followed the directions provided by Robert of Florida. My contribution is, be aware that the plastic nut on the auger shaft turns to the right to loosen.

i removed srews from area until i could access the fan unit and removed it. wires were not identical so i had to splice some together, most likely could not have been avoided. the exploded parts diagram helped me to be sure that i would have all replacement parts on hand so i wouldn't have to wait for something i had forgotten.

Shut off water supply line to refrigerator, place towel or rag under corner of refrigerator where unit is located (to catch spillage when lines are disconnected). Remove back cover with 1/4" nut driver /loosen inlet line compression nut while unit is still attached(easier to loosen now than when unit is floating around loose)/remove unit from fridge then disconnect line and wires. Reverse process to install. Water lines going to water dispenser&icemaker are marked/wire connections are idiot proof. Check for leaks before pushing fridge back to wall. Thats not idiot proof!

I shut off the water at the shut off valve when I discovered the leak. I started checking on the web for a part and I found PartSelect.com and I couldnt believe there price!! I had checked with a local dealer and it was several dollars cheaper here.Back to the repair i remove the vent cover on the back of the unit about 8 screws and then there was on screw holding the water valve and three water lines to lines use the puch in method and one is screwed on , i simply remove those and reinstalled the new valve with the coresponding lines. in a few minutes i had ice and water out the door good as new!! I also took the time to install a new five yr water filter!! actually this water valve is much quieter than the origianl I am well pleased with PartSelect I will do bussiness with them again!! Thanks Bob