CFE28TSHMSS General Electric Refrigerator - Instructions

I ordered the correct part, the box said it was the correct part and when I opened the box a completely different part was inside. Not only was it the wrong part but it was loosely wrapped with very thin plastic and the hinge was broken off of the lid and laying in the box. I have called and emailed for help and was told no one was available to help because of COVID 19. One email was answered to return the part I would have to pay shipping and the part could not be damaged. Okay, the part was wrong, the part was broken. Now what should I do? Please respond.

Removed back wall cover over coil. Defrost all ice with a hair dryer. Cut white wires and replaced Temperature Sensor. It has been working for a week and no trouble at this time. If you have this system on your GE refrigerator do this before replacing the motherboard. I must admit I was thinking that was the trouble. Motherboard was replaced after 5 years old now 5 years later my thinking is this a 5 year problem. So try the Temperature Sensor.

You have to remove the shelves and drawer's along with the drawer mount. there is a wiring harness you need to unclip to remove the crisper electrical panel

There are six nuts to remove the lower panel at the back of the compartment where the lower drawer normally is. no need to completely remove the panel, you only need to get wiggle room to remove the fan at the base of the center panel.

There is a small triangular cover used to conceal the fan wiring harness on the right side of the center panel that you can use the putty knife to slip in on the center panel side to unclip and remove

Use the putty knife and slide it down both sides of the center panel that runs vertically to unclip it - at the base of this panel is where you'll find the condenser fan, you should be able to wiggle it out - there is a built in clip on the lower right side of the center panel that you can slip the wiring harness out of - for me this was the hardest part of the replacement as it was just awkward.

After it's removed slip in the new fan and seal and reassemble. I think the whole operation took maybe a half hour - 40 minutes. It's pretty easy all said and done.

Remove old filter by pulling and not twisting and insert new filter by pushing in place.

follow the easy instructions replace 3 temperature sensors cut the wires and crimp them with new sensor and it works like new

1 opened door 2. pryed cover off from cieling 3.cut and stripped wires on 4. sodered wires from old wires to new sensor. 5 insulated conection.6 put cover back on. This did not fix the problem it was the control moduel.

Received the wrong spring. It is larger in diameter and the legs are too long. I used pliers to modify the spring for a temporary fix. Emailed CS about the wrong part and have never received any response back?

Once I received that New Part, just place the 1 Piece from the old Shelf into the New Part and mounted the Shelf in the Door.

Watched a you tube video, followed instructions, took less than 20 minutes to remove and install new ice maker. After I installed, ice maker didn’t work. Went back on you tube and learned I had to turn “on” the ice maker via the panel on the front of the refrigerator door. It’s been working great!

my freezer quit freezing, it would freeze for one day, thaw the next, so I went online, found PARTS SELECT, LOOKED UP MY MODEL #, come to find out it needed three parts to keep my freezer to freeze, first part was a thermistor a small PART took me longer to remove all the covers, and shelving, PULLED THE OLD OUT, CUT THE WIERS TO SIZE, AND REINSTALLED, IT WELL! THAT WASN'T ENOUGH THE FREEZER STILL DIDN'T FREEZE IT THOUT IT WAS A COOL WORMING OVEN, HAD TO INSTALL THE THERMISTOR I, SO I DID, TEN MIN, NOW I THOUGHT THAT WAS IT BECAUSE IT STAYED FROZEN FOR A WEAK, HAVE YOU EVER EATEN SOUPY ICE CREAM? SO BACK TO PARTS SELECT, THIS TIME I BOUGHT ONE MORE PT, THE RUN CAPACITOR, FIVE MIN, THAT/S ALL IT TOOK TO INSTALL. I DID NOT KNOW AT THE TIME YOU NEED THE THREE OF THEM TO RUN THE FREEZER ONE TO KEEP THE TEMP., ONE TO KEEP THE FAN RUNNING THE WAY IT SHOULD, AND THE THIRD TO MAKE SURE THE OTHER TWO KEEP RUNNING. NOW I CAN SET IT AT 4- 5 AND. FREEZE.

Installing the part repaired the fridge and freezer immediately.

The overload protector was the problem. It plugs into the side of the compressor and the run capacitor plugs into it.

If you pull the overload protector and it rattles when you shake it, that's probably your diagnosis.

The replacement is different from the original and the wire connectors are different. Hold the thing in the same orientation as if it were plugged in. The vertical connector goes to the neutral wire, which on my fridge is orange. The horizontal connector is for the overload, which for mine is black and white. If you have a schematic you should verify the wires yourself.

Anyway, the refrigerator now works like new.

I watched the video online and it said there were three sensors in the refrigerator, two in the freezer and one in the refrigerator. I only ordered one sensor and was going to try the one in the refrigerator first. He said the upper one in the freezer is the most difficult, but is usually the problem. So, I replaced the upper sensor and tried restarting the unit. Everything went well and it fixed the problem.

Pulled out bottom crisper drawers. Removed drawer slides. Removed side plastic panels, then removed back panel which exposed the fan. Removed fan and replaced with new fan. Had to use the heat gun because there was ice buildup on left corner of rear panel. Reassembled in reverse order. There is several excellent videos on You Tube.

1. Turned power off.
2. Removed 2 screws holding plastid plate which connected electrical wire from mullion to door (requires Torq-tip screwdriver).
3. Unplugged wire plug behind the plate.
4. Lifted up old mullion from 2 slots holding it in place to remove it from door.
5. Inserted new mullion into slots on door.
6. Connected electrical wire to plug inside door.
7. Screwed 2 screws to reattached plastic plate to door.
8. Turned power back on.