PTG25SBSARSS General Electric Refrigerator - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Randy from VALLEY CENTER, CA
- Parts Used:
- WR02X12008
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
Loud whirling noises when the motor started up, then they subside (and stop) in a short time
I have not yet done the repair. After watching this repair video two problems came to mind. First I only ordered one grommet not knowing that there were two (or more I don't yet know). The second problem is that this video must be for a fridge from like the 1940, but it looks NOTHING like mine from 2008. The manual shows a bazillion parts and frankly I'm just a wee bit afraid to get started, and I am generally very handy, buuuttttttttt I don't know about this one
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Daniel from Rindge, NH
- Parts Used:
- WR50X10068, WR55X10025
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver
Refrigerator warm, Freezer too cold, not defrosting
After unplugging the refrigerator-freezer and emptying out the contents I snipped off the refrigerator thermistor, stripped off the wire insulation and used a butt splice. That did not solve the problem. So, a day later I unplugged the refrigerator again, transferred the freezer contents to a newly purchased small freezer unit, took off the back panel inside the freezer portion, and saw a large amount of ice build-up on the silver coils inside. This ice was quickly melted off using a hair dryer and packing towels below this accumulated ice. Then I snipped off the two freezer thermister sensors and the defrost sensor. I soldered the wires together for a hard splice, wrapped the individual wires with rubber electrical tape, and then wrapped that with plastic electrical tape. After re-assembly, the refrigerator-freezer has been working flawlessly for over a week at optimal temperatures.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- James from GREENSBORO, NC
- Parts Used:
- WR02X12008
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Fan was not centered in the middle of the back panel opening.
Bent the motor bracket down, then using a rat tail file, elongated the holes in the back panel of the refrigerator to secure the fan in the "centered" position. This was a problem that was with the refrig. since it was made. The parts involved were perfect. NO problem at all installing them.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Greg from Allen, TX
- Parts Used:
- WR50X10068
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Fridge not cooling, freezer not defrosting
Must have spent 10+ hours solid looking up info on the internet. Our ice maker had broken years ago, the door flap had broken years ago and I thought this was the end of a fridge after just 6 years 8 months.
GE offered a "broken appliance" warranty for $379 for one year, with no guarantee that when a technician came to look at it, the repairs would be covered by the warranty!!! No thank you, you just want me to buy a new fridge. Okay, challenge on, I'll fix it myself.
I took everything from the back of the freezer out. Spent an hour defrosting (note: use hair dryer next time). Ruled out a motherboard problem (even though it appears I have the old style motherboard), removed dust build up from fan intake. I could not get the heater to come on, so I cut off the thermostat defroster and connected the wires together. The only way to get the heater on was to set the freezer control to 0 / zero.
So, ordered part from partselect.com and it arrived the next day!!!. Installed and unit appears to be defrosting okay after a week.
So now I'm back to order the ice maker part. The door flap will wait for another time.
Note: I've put in the time for novices and recognizing how the freezer is constructed.
Time includes taking everything out of the freezer section, unscrewing everything, diagnosing problem, fixing the problem, putting everything back. I would say allow 3-4 hours and pat yourself on the back if you do it quicker.
Note#2, if you have a large build up there is a hole in the floor of the freezer section. If the water does not evaporate it will run out of the hole and into your wooden floors! Place towels both inside and outside the unit just in case!
GE offered a "broken appliance" warranty for $379 for one year, with no guarantee that when a technician came to look at it, the repairs would be covered by the warranty!!! No thank you, you just want me to buy a new fridge. Okay, challenge on, I'll fix it myself.
I took everything from the back of the freezer out. Spent an hour defrosting (note: use hair dryer next time). Ruled out a motherboard problem (even though it appears I have the old style motherboard), removed dust build up from fan intake. I could not get the heater to come on, so I cut off the thermostat defroster and connected the wires together. The only way to get the heater on was to set the freezer control to 0 / zero.
So, ordered part from partselect.com and it arrived the next day!!!. Installed and unit appears to be defrosting okay after a week.
So now I'm back to order the ice maker part. The door flap will wait for another time.
Note: I've put in the time for novices and recognizing how the freezer is constructed.
Time includes taking everything out of the freezer section, unscrewing everything, diagnosing problem, fixing the problem, putting everything back. I would say allow 3-4 hours and pat yourself on the back if you do it quicker.
Note#2, if you have a large build up there is a hole in the floor of the freezer section. If the water does not evaporate it will run out of the hole and into your wooden floors! Place towels both inside and outside the unit just in case!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Ray from SUN CITY, AZ
- Parts Used:
- WR72X10073
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Broken
Removed shelf from refrigerator, screwed on new shelf support, replaced shelf. Got a kiss from my wife for fixing her 'fridge.' Easy!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Mary from INDIANAPOLIS, IN
- Parts Used:
- WR72X10072
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
broken plastic meat tray rail. unable to use drawer with
remove shelf above tray to access rail. remove broken rail. use screws from broken rail to attach rail to shelf.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Brian from BOZEMAN, MT
- Parts Used:
- WR02X12008, WR02X10540
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Noisy Freezer Evaporator
Find a video on youtube. Remove 6 screws. Pull the Styrofoam part up before removing the panel. Unplug and Remove the fan assembly.
You will need a NUT DRIVER to take the bracket off the backing plate.
I ordered the red grommet and the red bumper. You need TWO of the red grommets if that is the problem. My freezer was about 8 years old, and the grommets were worn and compressed, the bumper was not. Replacing these parts DID NOT FIX the problem. I needed a new motor.
I probably disassembled and reassembled this stuff about 7 times before I got all the parts and tools. Each time I had to unload the freezer.
You will need a NUT DRIVER to take the bracket off the backing plate.
I ordered the red grommet and the red bumper. You need TWO of the red grommets if that is the problem. My freezer was about 8 years old, and the grommets were worn and compressed, the bumper was not. Replacing these parts DID NOT FIX the problem. I needed a new motor.
I probably disassembled and reassembled this stuff about 7 times before I got all the parts and tools. Each time I had to unload the freezer.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- joseph from INDIO, CA
- Parts Used:
- WR02X10888
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Broken plastic light bulb protector.
Installed the part with my hand. Two prongs inserted into preexisting holes in the refrigerator.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- James from Glendale Heights, IL
- Parts Used:
- WR23X37285
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers
Light would stay on when door closed
Extremely easy repair, the hardest part was getting the old switch out. I used a pair of needle nose pliers to squeeze the tabs in and it came right out.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Sumlorq from Cleveland, OH
- Parts Used:
- WR23X37285
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
light switch freezer door
put the gratefruit knife behind the old switch pooped it out pluged the new one in piece of cake 5min.even vacumed the dust off the coil
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Alcides from WINNETKA, CA
- Parts Used:
- WR50X10068
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
Freezer was not defrosting. Ice accumulated inside of the back of freezer.
Disconnected the refrigerator for a few hours. On back of frezer compartment unscrew 4 screw to get access to Old defrost thermostat (D. T.). I cut the two wires with pliyers atached to D. T. Peel them about one inch both the old and new D. T. With plyier. Color coded put them together. I used those electrical cap wires to attach them toguether an electrical tape around it to prevent any moisture. Now working like new. Expend approximately $25. And 20 minutes of my time. (I was being charged for the repair. $250.) Now is working like new. Thanks
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- DeMarcus from Garrison, TX
- Parts Used:
- WR50X10068, WR55X10025
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Wasn't getting cold and wouldn't defrost
Remove one nut top of ice box cut wire and replace temperature sensor in freezer part remove two nuts on back panel and cut wire and add temperature sensor then remove defrost thermostat cut orange and pink wire and twist together new sensor and tape up and one more temperature sensor add bottom of freezer cut and replace and tape up all wire and replace back cover simple easy job
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Jamie from WINCHESTER, CA
- Parts Used:
- WR50X10068, WR55X10025
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Side by side fridge and freezer both hot warm and the inside back panel of the freezer all frosted
As per the video , I unplugged the appliance and defrosted the freezer . Then removed the shelves and back from the freezer. Located and removed the old parts and installed the new ones which took about 20 minutes. Reassembled the appliance, plugged it in and it was cold within a few hours. Thanks for all the help
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Matthew from Escondido, CA
- Parts Used:
- WR02X12008
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Fan making noise.
Remove ice maker and all of it's accessories in order to remove the panel covering the fan. Don't drop the screws!
Unscrew the lower fan bracket. You will see the lower red rubber grommet. Hold fan motor with one hand and push the fan off the shaft and into the compartment above. Then remove the round retainer thing below it by holding it and pulling down on the motor assembly. Install new grommet on upper part. and put it all together.
REMEMBER where the fan is on the shaft. It has about one inch of shaft placement. I put mine so that most of it was above the hole that the fan goes into and about 20 percent showing below the sheet metal.
Also check to see if your fan is damaged. Mine was not.
This refrigerator has been awesome! I have had many issues but have been able to fix all of them for the last 15 years!
Unscrew the lower fan bracket. You will see the lower red rubber grommet. Hold fan motor with one hand and push the fan off the shaft and into the compartment above. Then remove the round retainer thing below it by holding it and pulling down on the motor assembly. Install new grommet on upper part. and put it all together.
REMEMBER where the fan is on the shaft. It has about one inch of shaft placement. I put mine so that most of it was above the hole that the fan goes into and about 20 percent showing below the sheet metal.
Also check to see if your fan is damaged. Mine was not.
This refrigerator has been awesome! I have had many issues but have been able to fix all of them for the last 15 years!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- David from UPPER SANDSKY, OH
- Parts Used:
- WR50X10068, WR55X10025
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Our side by side refridgerator the freezer side was freezing up.
After turning off power and unthawing back cover so I could remove it. Then I had remove all of the ice from the coils with a hair dryer. After everything was unthawed I removed the temperature sensor from the coil tubing and cut the wires. I skinned the wires on the new sensor and crimped a butt splice on each wire. I skinned each wire in the freezer then crimped butt splices to each wire. After taping the connections with black tape I reinstalled the back cover and turned on the power. So far it has been two weeks and there Is no frost and the refridgerator is working fine.
Was this instruction helpful to you?
Thank you for voting!