MSG24GRSBWH General Electric Refrigerator - Instructions

The only difficult part was not knowing which parts had to be removed to gain access to the flapper to replace it. It appeared as if the frame around the control panel would have to be removed as well as the door handle; we tried but were not able to remove the frame. It turned out that the panel just popped out with the frame in place. Once we had access to the flapper, it was easy to replace it. The repair fixed the problem.

Replaced flapper valve per website instructions. GE factory technician took two weeks to get here, charged over $100 for the call and told us we needed a new refrigerator door at a cost of over $500 to fix the problem. We sent him packing. After visiting the PartSelect website, the $5.88 PartSelect flapper valve fixed the problem. Amazing.

Ordered at PartSelect and received the auger and blade within days. Printed the parts diagram and proceeded to take the auger apart the time it took would have been much less but I seized the opportunity to do a deep cleaning of the old parts before replacing them....The part diagram was the key to simplicity and the fast shipping was awesome. Thanks I'll be back....

Removed old ice bucket with auger. Unscrewed front plates that form the front of the ice bucket. Replaced the front plates on the new part (ice bucket and auger). Replaced new assemblage. It took about 20 minutes. Had to empty ice out and put in a temporary cooler for storage. Bigger problem than the repair was diagnosing what was wrong. Pushed disagnose button and it said ice maker was working normallly. Careful examination of the ice bucket removed from refrigerator showed spring out of place on long metal rod that protrudes from the back of the ice bucket and fits into a square hole in back of refrigerator. Examined other end of rod that engages with plastic parts that run the ice auger and ice crusher mechanism. A piece must have broken off. That was the problem. Refrigerator ice maker now works fine as originally designed. Push crudh the ice crusher engages and you get crused ice. Push cubes and the icemaker crusher slides out of the way and you get cubes.

This is the easiest thing in the world - thanks for sharing other's installation - it took 5 mins - works perfect & we have clean ice - 4 easy screws to remove - anyone can do it!

I just followed the instructions on the video and it was exactly as they said......no surprises.

This one is a no brainer… One Phillips screw on top to pull top door hinge trim. Two nuts and the top hinge is free. Then pull the door… it helps if you unload all the crap in the door bins. Remove the remnants of the door cam and that leaves a pop rivet. Put some vise grips on the head and use a hacksaw to remove the lower part of the rivet. Then pop-rivet the new door cam in place. If you don’t own a pop-rivet tool, I guess you could use a 10/32” screw and nylock. Plop the door back on and you’re done. Took all of about 15 minutes.

I simply removed 6 screws that held bucket to face and pit on new bucket and put it back in freezer works great

Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00

The repair went well could have completed the job in 20 minutes if I had a selection of small nuts and bolts to replace the rivet that had to be drilled out. Also buy 2 of the door closing cams Part # PS297995 one goes on the bottom hinge of the refrigerator door the other on the bottom of the refrigerator.

At first, I noticed the refrigerator door didn't close at the same level of the freezer door. I started to adjust the hinges and noticed a chewed up black 'washer' at the base of the door hinge. Ppartselect.com was awesome, in that I easily found the schematic of my fridge, and the part I needed. Ordering was a snap, and it came to the house pretty quickly.
Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove.
Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.
I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.
Good luck.

Since I really needed to replace the deteriating auger I used the original ice bucket and transferred the new auger assembly into the old ice bucket. Looked complicated at first, but make it work and my refrigerator is now making nice clean ice. It would have taken a lot longer if I sent the new bigger ice bucket back and it was my fault. With the videos and pictures on line made the replacement of the auger & ice bucket easy. Thanks Bill

Researched on internet/you tube; ordered part, and did the repair. Easy to do and saved the cost of a service call.

Remove front cover did not remove wires remove ice and water unit took off flapper put new one on 5 minutes back together

Use small putty knife to cut internal sealant on ice maker door trim piece. Then you can easily remove it.