MSZ20GABEWW General Electric Refrigerator - Instructions
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- Customer:
- W from Northbrook, IL
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench set
The bottom hinge broke
First, I removed all items on the door shelves and the shelves themselves to reduce the weight of the door. The door came off by itself because the bottom hinge had broken. Then I placed the door horizontal on the kitchen floor to have easier access to the bottom of the door. I had a piece of blanket under the door to prevent any scratch. I then removed two screws holding the door closing cam and shim and replaced them with the new parts. Next, I removed the base grill to have easy access to the old hinge assembly on the refrigerator itself. All I had to do was grab it firmly at either end and pull it forward. I replaced the hinge assembly with the new one. I removed the cover on the top hinge assembly and removed the two screws that secured that hinge (I was not able to put the door back without removing the top hinge assembly). All down hill from this point. Time to reinstall the door, aligning the bottom of the door cam over the hinge assembly and setting the door down on it making sure the door sets on the hinge assembly cams. To the top of the refrigerator. reinstalled the top door hinge assembly and cover (I had to make sure the door was standing straight vertically before I tightened the nuts), I also put a small amount of white grease into both the top and bottom hinges.
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- Customer:
- Max from TUCSON, AZ
- Parts Used:
- WR13X10020
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Socket set
lower door hinge worn
I replaced both lower hinges without removing the doors. First a couple of observations. The hinge kit consists of two parts; the lower part (bolted to the case) consists of an “L” bracket with a plastic cam, and the upper plastic cam (attached to the door). For some reason the upper cam is available as a separate part . If both cams are plastic both are worn out. Don’t bother ordering the individual cam. If one hinge is worn out the other probably isn’t far behind. Consider replacing both at the same time. Examine the door check. It is an inverted “T” shaped bracket bolted to the door that also holds the door cam. The crossbar of the T are metal tabs that check the door swing. Way too fragile IMO. On mine the refrigerator side was cracked and broke off when I removed it. Since the stops are the same right and left. I just swapped them when I replaced the hinges. Saved $22. Replacing the hinges without removing the doors. {Warning if this technique goes wrong you will be stuck with a loaded door you can’t open.} Remove the vent grill. Stack three 2x4’s along the bottom of both doors ( 26” is about right ). Shim the door(s) up to compensate for the cam wear. About 1/8”) Use a 5/16 socket to remove the hinge from the case. Pay attention to placement of the shims and spacers. Then remove the door cam and stop bracket. Install the new door cam. Leave the screws a little loose. Replace the lower hinge and tighten the screws. Do both sides. Then carefully remove the shims and 2x4’s. Finish tightening the door hinge screws. Check the door swing. I used this technique twice. One to replace the refrigerator side hinge, then again to replace the freezer side hinge and swap the door checks. There were no problems and I saved the hassle of unloading and removing the doors.
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- Customer:
- Steve from BRANDON, MS
- Parts Used:
- WR13X10020
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Socket set
door hinge
put block of wood under the door, removed old hinge and installed the new one. about 15 minutes
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- Customer:
- Itamar from SARASOTA, FL
- Parts Used:
- WR02X10140
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Replacing the Hinge Cam Riser (GE Part # WR02X10140) - it was brooken
I have just followed the instructions on the youtube video: It is really easy. I did. Thank you
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- Customer:
- Mike from Lawrence, KS
- Parts Used:
- WR02X10140
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Produce side of the refridgerator was warm, freezer side cold.
removed the back of the freezer unit and replaced the defrost heater and thermastat. took the controls out of the produce side and replaced the defrost timer.
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- Customer:
- Larry from Renton, WA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Closing cam disintegrated
Removed everything from the refrigerator door. Removed the screw holding the cover over the top hinge. Removed the two (8mm) bolts holding the top hinge to the refrigator. Removed the door. Removed the plastic grill/cover and the two (8mm) bolts from the lower hinge assembly. Installed the new hinge assembly. Replaced the closing cam (included in the hinge assembly kit) on the bottom of the door. Put the door back on the lower hinge. Installed the upper hinge. Adjusted the door and tightened the bolts on the upper hinge, and replaced the hinge cover. Done!
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- Customer:
- Donald from Lauderhill, FL
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Door would drop down when opened
Removed the door by removing the top hinge and lifting it off the broken bottom hinge/cam assembly. Removed the broken hinge/cam assembly found out why the cam broke the doorstop was bent so I had to order the doorstop also. The ordering of the parts was so easy. They shipped them on Monday and they arrived the next day. I will use Parts Select again
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- Customer:
- Marc from Hollywood, FL
- Parts Used:
- WR71X2373
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Needed a new door module
Fit perfectly, took 2 seconds to install.
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- Customer:
- josh from springfield, OR
- Parts Used:
- WR72X10010, WR72X10009, WR72X10008, WR72X10007
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
drawer rails broken
installed 3 of 4 shipped parts. ended up with 2 upper right hand slide rails, even though ones package said upper left.
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- Customer:
- Sandy from Greenwood, SC
- Parts Used:
- WR72X10010, WR72X10009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
the slide rail on the top drawer broke in half
I took the glass plate off the top of the drawer, then removed the draw. I then removed the two screws holding the slide rail. I put the new slide rail in place, put the screws back in it, slide the drawer back in place and replaced the glass top. nothing to it.
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- Customer:
- DEVON from NAPLES, FL
- Parts Used:
- WR72X10010
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Broken Drawer Slide
Removed 2 screws replaced new part very easy
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- Customer:
- Lucas from Chandler, AZ
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Socket set
The fresh food side of my refrigerator had started to drop because of a broken cam riser.
First I pulled the door up to the top hinge and propped it up with phone books. Secondly I used a nutdriver with an 8mm attachment and removed the bottom hinge. Thirdly, I removed one screw from the bottom of the door with a socket and 8mm attachment and removed the broken cam riser. Being careful as to take note of how the cam was positioned. I then attached the new cam riser to the bottom of the door, attached the bottom hinge to the refrigerator, making sure the pieces (cam riser and plastic on bottom hinge) matched up and after everything was tight, removed the phone books. Remember to first remove the vent on the bottom of the refrigerator and it is much easier to maneuver the door if you empty the contents on the inside. Very easy, I am not very mechanically inclined and this is the first job that I finished in the amount of time as stated. Also, do not chance just the riser as both pieces will be worn. Hinge assembly comes with all you will need.
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- Customer:
- tommy from concord, NC
- Parts Used:
- WR72X10009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
front of rail was broken off,drawer wouldnt stay in
took 2 philips screws out,took off rail,and then nreverse.these steps,
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- Customer:
- Ronald from Newnan, GA
- Parts Used:
- WR72X10009
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Drawer slide rail broke in half
First I removed glass shelf on top of rail. I then removed the two screws holding rail to refrigerator side. Next I installed new rail using same two screws. Finally I replaced glass shelf on top of rail.
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- Customer:
- james from olney, IL
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
The plastic hinge stops broke.
I cleaned out the door and removed the top hinge. Lifted the door and layed it on the floor. Removed bottom hinge from refridgerator installed new hinge. Replaced plastic stop on door. Used broke hinge to align it and tighten. Lifted door onto new hinge and installed top hinge. Instead of buying $35 dollar hinge buy 2 plastic stops. You'll have to drill out a rivet on bottom hinge but it will save over $30.00.
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