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MSZ20GABBWW General Electric Refrigerator - Instructions

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All Instructions for the MSZ20GABBWW
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Customer:
debbie from dublin, OH
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set, Wrench (Adjustable), Wrench set
hinge broke, and door would not remain closed
Part was easy to find on website. Part was delivered quickly. Reapir was easy, just replaced old hinge with new hinge.
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Customer:
Greg from Island Park, NY
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
I complained to my wife that she wasn't closing the door all the way. My buddy found a torn washer on the floor and we discovered the riser cams (both) worn torn apart
Not really sure of the age of this fridge, as we bought the house 2.5 yrs ago.

I'm one who if it can go wrong, it will, so not realizing how stable the door was from just having the top hinge and the magentic gasket, I declined to prop the door up on blocks the way some guys say the did, and instead removed the top hinge and lifted the whole door off the bottom hinge. I traced the outline of all parts with a felt pen before removing them, figuring I'd need witness marks to help with realignment after the install.
Nut driver might've been an easier choice than the socket set, but the only ones I have a brittle and I've broken the 5/16"...
All parts came out/off easily. The new bottom hinge and the old top hinge (both on the fridge side) practically aligned itself right on my marks, and the new cam (door side) just needed to be held while the screws were tightened. I used the extensioni rod off the ratchet to drive the screws most of the way (making a nutdriver out of it).
Parts were exactly as advertised, although there was a note in the package that stressed the need to replace both parts at the same time due to material differences in the original and replacement parts. Since the cam is sold separately without the hinge, it would be good for the website to reflect that before the purchase is made. Also, even though it was only the cam on the hinge and not the whole hinge that needed to be replaced, I could've bought hte two cams separately and drilled out the rivet as another person had done, but for the $5 difference in cost, why bother?
Door now closes itself as designed, albeit slower than the freezer side, but the Wife says it always did that.
Also interesting that when first assembled, the door DIDN'T close itself at first... not sure it it needed to wear a litle, or if it just needed the added weight of having items back in the door shelves.
Love the great website... just typed in the model number and the parts I needed, complete with drawings to make sure, were right there. Great UI.
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Customer:
james from dothan, AL
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
The door hinge assembly at the bottom of the door was broken.
removed the door hinge assembly & replaced it with the new assembly.
1 of 2 people found this instruction helpful.
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Customer:
Rick from Yadlley, PA
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Wrench set
Door would not close on its own
I removed the top hinge, lifted the door off the bottom hinge, rmoved and replaced the bottom hinge assembly, and reinstalled the door. I then aligned the door and reinstalled the upper hinge. The fridge works just like new!
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Customer:
Kevin from Onley, VA
Parts Used:
WR02X10140
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
cam riser craked
removed door, removed old cracked riser aand replaced with new. You have a easy to follow parts site and very good prices. I will use you for all my future repairs.
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Customer:
Brandon from Covington, TN
Parts Used:
WR02X10140
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
Closing Cam Broke
Cake walk repair.

Unload the door then close it.
Remove screw holding plastic cover over hinge on top.
Remove 2 bolts attaching the hinge on the door.
Slowly open and lift door off of bottom hinge lay on counter.
Unscrew bolt, insert new cam, tighten bolt ,set back on bottom hinge, center install top hinge, tighten and install cover. tool me 6 minutes.
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Customer:
Jim from Ridgeley, WV
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Cam Riser On Lower Hinge Broke
Removed 2 screws holding top hinge. Removed door. Removed 2 screws that holds the door stop and cam riser replaced cam riser, provided, replaced stop and screws. Removed 2 screws holding lower hinge replaced with hinge, provided, replaced screws. Put door in place and replaced top hinge and srews. Job done
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Customer:
Kevin from Grand Haven, MI
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Freezer door would not close,and would pop open if refridge side door would close
After recieving the part overnight (Very unexpected speedy delivery!) I propped the freezer side door up with a 4x4 and 2x4 and the old part came right off and the new part went right on with no hassels, Done in less than 15 min!!!!
The new part even came with step by step easy to follow directions.
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Customer:
Lorrie from Russellville, AR
Parts Used:
WR13X10020
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
Door dropped. Cam riser was gone
Emptied the refrigerator door so it was easier to take off. Used a screwdriver to remove the screw on the top hinge. Lifted door off bottom hinge. Laid the door down so I could take the bottom hinge off. Removed worn out parts and placed the new one on. Slipped door back on hinge,made sure it would close properly and was lined up with freeze door. Put top hinge back in place. Done!! Now door finally shuts on its own again!!! EASY!!!
1 of 3 people found this instruction helpful.
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Customer:
richard from bayville, NY
Parts Used:
WR02X10140
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
cam britle door down to metal
remove plastic top hinge cover then twoscrews holding door with door closed it rested against freezer door then lefted off door put on flat surface remove tow screws at bottom of door installed new cam
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Customer:
Jim from Camarillo, CA
Parts Used:
WR13X10020
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers, Socket set
Door wouldn't automatically close, dropped a bit
First removed plastic cover off top hinge with phillips screwdriver. Used nut driver to loosened screws on upper hinge to 1/2 inch out and then used wood blocks to shim up door as high as possible while still in closed position. Used socket wrench to remove lower hinge and fitting from bottom of door, while still closed. Installed new lower hinge and door fitting with socket wrench. Lowererd door to sit on bottom hinge and then adjusted position of top hinge before tightened those screws with nut driver. Reinstalled plastic cover. Piece of cake!
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Customer:
Gene from Colfax, CA
Parts Used:
WR13X10020
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Hinge assembly spacer at bottom hinge failed breaking up in small pieces
Followed other messages to complete fix. Simple overall.

Please note that if you buy the hinge assembly, you get spacer parts that mate. If you don't you have to hack-saw the rivot off the old hinge assembly to do your repair. Hinge assembly cost more but less work.
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Customer:
Dale from Millersville, MD
Parts Used:
WR13X10020
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
HInge Cam Riser next to lower door hinge broke and door would not close
The refrigerator door would now close and notice broken plastic on the floor. It is a 1990 or so GE fridge. To repair - ordered the Cam Riser (the plastic piece that broke and the matching lower door bracket.

Took off the lower hinge with a socket wrench. removed the door. Replace the old Cam Riser with the new one. Slid the door onto the upper guide then fastened the new hinge with the socket wrench.

Easy job .. around 20 minutes.
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Customer:
Duncan from Franklin, TN
Parts Used:
WR02X10140
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
Door wouldn't open/shut properly.
I could see a broken part but couldn't tell exactly how it was oriented on the hinge. I bought just the cam riser but then thought I needed the hinge kit based on what I read on this site. Then I saw better pictures of the hinge kit on another site & realized there are 2 cam risers that meet. The one riveted to the hinge was fine (in my case) - I only needed the upper one...a very inexpensive repair. Do NOT remove the door for this repair. Slide the door up a bit while closed and use a pint-sized paint can to prop it up. Make the repair and remove the can...done.
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Customer:
Paul from Austin, TX
Parts Used:
WR13X10020
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
The cams that allow the fridge door to automatically close had worn out
First I bought the right tool to remove the hinges.
Then replaced the hinge with the two cams.
Now the door closes itself.
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All Instructions for the MSZ20GABBWW
46 - 60 of 196