MSG27DHZBWW General Electric Refrigerator - Instructions
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- Customer:
- J Stephen from BETHESDA, MD
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Warm air enters ice dispenser on door
Replaced flapper. Followed the video. The lamp caused the removable plastic bracket (which supports the control panel and the ice chute) to fuse with the plastic frame in the door. Eventually broke the fused plastic, removed the bracket, and filed the rough broken plastic before reassembly.
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- Customer:
- Philip from S BURLINGTON, VT
- Parts Used:
- WR17X11653
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Remove front cover
Remove front cover did not remove wires remove ice and water unit took off flapper put new one on 5 minutes back together
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- Customer:
- Mark from HAYMARKET, VA
- Parts Used:
- WR17X11653
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Flapper was worn and misshapen allowing warm air in freezer, ice cubes to melt and drip and impairing function of ice dispenser. Frost formed in ice dispensing chute also.
Followed the online video. Unplugged refrigerator, removed trim piece, lifted control board cover, removed 4 screws retaining circuit control board and removed the 3 connectors from the control board. Located flapper and removed by using small flat tip to take tension off flapper connectors. Helper held flash light to illuminate flapper connectors. Reversed procedure. New flapper seals well and cured problems. Circuit board was a bit different than one in video, but still had the 3 connectors. Marked each connector with grease pencil at top edge to ensure correct reconnection. Should note how wires are threaded around circuit board to ensure they are tucked back in correctly in reassembly. Remove trim piece carefully. I broke 2 of the 8 plastic pins that hold trim on. May be due to age of unit as they were brittle. 6 pins still hold trim piece flush.
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- Customer:
- Gail from LEXINGTON, SC
- Parts Used:
- WR17X11653
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
Thought flapper in ice dispenser was problem. - more serious, more costly - not a DIY! New fridge here we come!
Opened, discovered not flapper but more complicated
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- Customer:
- Robert from FIFE LAKE, MI
- Parts Used:
- WR30X256
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Plastic guide in rear of bucket broke it guides auger when dispensing ice
I simply removed 6 screws that held bucket to face and pit on new bucket and put it back in freezer works great
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- Customer:
- Alex from Cary, NC
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Frost buildup in freezer by the ice maker
Replaced dispenser door flapper by following the do it yourself video in this site. It was really easy. Just be careful when removing the dispenser black bezel. I broke one of the little tabs when taking it off.
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- Customer:
- George V. from PITTSBURGH, PA
- Parts Used:
- WR17X3489
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Freezer Light Shield Cracked at mid fastening point
replaced the broken one with the new part
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- Customer:
- Rudy from CITRUS SPGS, FL
- Parts Used:
- WR17X11653
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Had a drip which filled up the tray and leaked on the floor from water dispenser
There are Great videos on YouTube!!! Turned off power,Removed trim ring, Pushed a philips head screwdriver in one of the holes underneath the electrical panel with the selector push buttons. This releases the electrical panel. There are Three wire sets with plugs. I removed the plugs and took the electrical panel out. Removed four Phillips head screws and pulled out the big paddle switch. This then exposes the flapper. Replaced flapper with new one and reassembled everything. When I had everything apart, I cleaned with window cleaner. It was pretty moldy from the water leaking. Turned power back on and tested everything to make sure I didn't mess anything up. Works great
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- Customer:
- Tracy from Centertown, MO
- Parts Used:
- WR17X3160
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Small grate on my ice dispenser broke
through away the old grate. Then put the new grate in the depression All done.
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- Customer:
- Carl from SAN MARCOS, TX
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice Maker Leaking
Researched on internet/you tube; ordered part, and did the repair. Easy to do and saved the cost of a service call.
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- Customer:
- Joe from BRICK, NJ
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
My ice container and Ice chute were freezing up and getting blocked, and my filtered water line was also freezing
I just followed the instructions on the video and it was exactly as they said......no surprises.
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- Customer:
- Cynthia from Hillsborough, NJ
- Parts Used:
- WR72X210
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
the plastic slide cracked wouldn't support drawer
Super simple! Hardest part of the entire process was identifying which part I needed to order. Once I received the part (which shipped promptly and was at my front door within 2 days), all it took was 5 mins and a screwdriver and I was back to having a usable snack drawer!
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- Customer:
- Ken from Wesley Chapel, FL
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
froze in freezer
unclipped and replace with new part.
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- Customer:
- Phil from MADISON, WI
- Parts Used:
- WR30X256
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Broken plastic on ice hopper that helped stabilize the auger
Emptied hopper
Removed screws to remove auger from existing
This was so easy I impressed my wife
Removed screws to remove auger from existing
This was so easy I impressed my wife
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- Customer:
- George from HOSCHTON, GA
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Frost collected in the ice dispenser shute clogging it
Replace the flapper and this solved it. The video provided was excellent and allowed me to do this repair myself.
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