MSG20GWXAWW General Electric Refrigerator - Instructions

Followed step-by-step instructions in previous post. Note that there are TWO approaches, both of which work.

Option 1) Order TWO cams (PS297995), drill out the rivet holding the frame's cam, and replace it with a nut and bolt. (See post on 07/19/09.)

Option 2) Order the entire hinge assembly (PS290199), which includes the door's cam and an assembled frame hinge and cam. (See post on 10/29/08.)

We opted for Option 1 which was pretty easy. Option 2 would be even easier and take less time but costs about $9 more.

Thanks to previous posters for excellent instructions!

Buy ( 2 ) cams !!!! removed hinge cover and hinge on top of the door, ( 2 screws )...lift door off of the bottom hinge and lay door on the floor, remove broken cam on bottom of door with nut driver, ( 2 screws ) , install new cam..... remove the bottom hinge off of the front of the refrigerator with nut driver, (2 screws ).... saw rivit off and remove old cam, install new cam and secure with new bolt and nut,... reinstall hinge back on bottom front of refigerator.....replace door back onto the bottom hinge.....install top hinge back onto the top of the door....replace hinge cover......done !

remove the 'pop-out " frame around the door recess, you pry the flexable seal from around the ice despenser, have someone hold the unit with the wiring, remove the one screw that holds the door recess, and replace the new one. reverse the procedure. remember to unplug thr frig. first

We taped the door with 3 pieces of duct tape, then put boards under it. Used socket set to remove cam and then cut off rivet so we could just use a screw to keep in place. . . Just for your information, I ordered 2 cams, and was glad I did as I need 2 to make the repair. . . Didn't read about this online or on order recommendation. The cams go 1 up and 1 down thanks for the installation repair stories, it inspired us to "do it ourselves " and we saved about $75 to $100. 00

Since my refrig is 18 yrs. old and I never had to replace it, took a little long to remove trim piece on the outside. After that repair went smoothly. I still have problem with water collecting inside on the bottom of the freezer, might have a leak somewhere. Ice maker is functioning correctly.

Replaced flapper, which was in surprisingly good condition. Major part of repair was removing a lot of mold incurred from long term seepage of room air into the ice channel. In the process of the repair, I discovered that the solenoid to the right of the flapper was hanging up badly. I removed it and cleaned both the plunger and the interior cone of the solenoid with alcohol. This removed quite a bit of rust and some mold. Reinstalled solenoid, replaced flapper and it works just fine. May need to replace solenoid if problem recurs. Certainly worth $37.00!

Part was received quickly and quickly installed-Thank you

The flapper on the ice chute was curled up and not creating a good seat, so the chute kept clogging up with frozen condensation, especially during the humid summer months. The online video made it so easy to replace the part myself. I was able to fix the problem in under 15 minutes and at a fraction of the price!

Watch online video on how to change icemaker flap! Video was great exactly how to do it, with a link to order the part

Googled how to replace the door seal, ordered parts and replaced the door seal flapper. The video on partselect was not correct for this GE model. However a simple diagran showed you simply remove the control panel directly (pops off) to provide access to the panel. Remove the 4 screws holding the panel, replace the door seal, and reassemble.

Watched the PartSelect video. Very simple and solved the problem. Very pleased with the repair and PartSelect.

I ordered a door closing cam (4320595) to start with and then relized I needed Bottom Hinge Assembly which I ordered#4326874. I had no problem installing. I have returned for credit the door closing cam. I HAD NO TROUBLE INSTALLING THE BOTTOM HINGE ASSEMBLY. ONLY TOOK 10 OR 15 MINUTES. I am a retired building contactor and hade all the toos necessary.

Followed the instruction video. The price was high for a plastic part the size of a quarter.

Easy as l,2,3 just placed the shield in proper place and placed the screw in hole on shield and that was it.

Followed the video directions. Spent about 5 minutes and I was done. Very easy to do. Problem with frost is gone. The video makes it easy to remove the plastic parts without any damage.