MSG27DHSMWH General Electric Refrigerator - Instructions

Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.

I bought a Flapper replacement part from Parts Select. I installed it following their very complete on-line video directions. Their complete and easy to follow directions made my job very easy, and the work was completed without any problems and just as good as if it were done by a professional repair person. I am proud of my work, it couldn't have been done without their video insructions. Also I got delivery of the part within two days of my order. I will alway look for Parts Select any time I need an applicance repaired. Thanks to Parts Select!

Removed the face plate (4 screws) on the ice bucket/auger and put it on the new unit.

I removed the 4 screws from the cover and replaced the auger and ice bucket assembly. Extremely simple and I was amazed how easy it was.

SUPER easy repair, taking about 5 minutes. After taking out the ice bin, I removed one small phillip's head screw, put the light shield in place, and tightened the screw.

After bagging the ice in the old bin and rinsing out the new bin, I removed 4 screws that held the old ice bin facing/door frame to the old ice bin and the facing came right off. Then I just screwed the facing on the new ice bin, popped the new door into place, and put the new ice bin back into the freezer. Although web descriptions for the parts I ordered referenced GE and other appliance brands and not Kenmore at all, the search engine led me to these parts and everything fit perfectly.

it was really easy now it works like it did when it was brand new

Took unit apart but did not take photos of how to put unit back together, so needless to say it took longer then it should have. My error. Ordering the part was very easy and within days the part arrived at my door. Should the need arise, I would order again from Part Select.com.

you must pay careful attention when taking the dispenser apart,especially the long rod that controls the deflector,but if close attention is payed to disassembly you should have no problem.

Disassembled ice-maker, noting what screws went where, what direction ice release control arm pointed, and noting how the control arm spring was mounted. The door assembly comes off first followed by the circular assembly that houses the ice door and last grinding arms. It is quite easy see how it comes apart as you look at the screws. Remove the screw holding the back end of the control arm and note the spring position. The control arm needs to be turned to line up notches to pull it thru a faceplate hole while rotating the arm about the "U" that is on the outside of the faceplate in the door housing. There is a retaining clip holding the rotating impeller to remove to complete the dis-assembly. Use vinegar to clean rust out of bin and other parts around the faceplate. Assemble the unit in the reverse order to complete the job.

Pull out the old, dump the nasty ice. Remove 4 screws attached to the front cover. throw in trash, replace with new auger assembly, with 4 screws. Put it back in ice maker and let it make ice. Easy, cheap and never left the house to searc for the right part, found it on the front porch.

Removed the old assembly from the refrigerator. Used a screwdriver to remove the four screws attaching the old assembly to the plastic front plates. Opened the box holding the new part (which had arrived very promptly at our doorstep), removed it and attached it very easily to the plastic front plates using the same four screws. Placed the new assembly in the refrigerator and started making new ice. It was EASY!! We had read what others had said about this repair and knew it would be something we could do. Your website is very user friendly and helpful.

Removed the Ice Maker container. Removed the one screw that held the remnant of the old light shield. Placed the new light shield in place and installed the screw. 5 Minutes from start to finish.

SNAPPED THE NEW SHIELD IN PLACE. DONE!

After inspection of the new door recess assembly, I realized that I could use sidecutters (electronic assembly type) and 'clip' off the inward lock tabs of the old recess assembly and disengage it from the crank door arm without any further disassembly of the refrigerator door. It was easy to 'unhitch' the tang from the crank arm and wiggle it out through the external opening of the ice/water dispenser compartment. I reversed the process and inserted the new assembly through the external opening of the compartment. The new door recess assembly snapped into place on the crank arm and fit tightly against the ice chute opening, correcting the issue caused by aging distortion of the old rubber seal cup portion of the door recess assembly.