MSG28DHBBWW General Electric Refrigerator - Instructions

Opened, discovered not flapper but more complicated

I just followed the instructions on the video and it was exactly as they said......no surprises.

There are Great videos on YouTube!!! Turned off power,Removed trim ring, Pushed a philips head screwdriver in one of the holes underneath the electrical panel with the selector push buttons. This releases the electrical panel. There are Three wire sets with plugs. I removed the plugs and took the electrical panel out. Removed four Phillips head screws and pulled out the big paddle switch. This then exposes the flapper. Replaced flapper with new one and reassembled everything. When I had everything apart, I cleaned with window cleaner. It was pretty moldy from the water leaking. Turned power back on and tested everything to make sure I didn't mess anything up. Works great

Remove the one screw holding the unit in place, unplug it, slide in the replacement, plug and screw it in.

remove screws holding old handles and replace with new

I aligned the back of the controller with the slot in the icebox and it popped right back on. No more frozen vegetables.

Researched on internet/you tube; ordered part, and did the repair. Easy to do and saved the cost of a service call.

My husband took out the old icemaker in about 5 minutes. The new icemaker was a perfect fit even though the refrigerator was >10yrs old. The only difficult part was the plug extension that was needed so that it would fit into an older appliance. The part was included, it just made the cord about 3 inches longer than it needed to. After working with it for about 20 minutes we were able to fit it on the back side of the icemaker. Now it works great!!

Followed the online video. Unplugged refrigerator, removed trim piece, lifted control board cover, removed 4 screws retaining circuit control board and removed the 3 connectors from the control board. Located flapper and removed by using small flat tip to take tension off flapper connectors. Helper held flash light to illuminate flapper connectors. Reversed procedure. New flapper seals well and cured problems. Circuit board was a bit different than one in video, but still had the 3 connectors. Marked each connector with grease pencil at top edge to ensure correct reconnection. Should note how wires are threaded around circuit board to ensure they are tucked back in correctly in reassembly. Remove trim piece carefully. I broke 2 of the 8 plastic pins that hold trim on. May be due to age of unit as they were brittle. 6 pins still hold trim piece flush.

Replaced dispenser door flapper by following the do it yourself video in this site. It was really easy. Just be careful when removing the dispenser black bezel. I broke one of the little tabs when taking it off.

Video is a great but still need to read the instuctions because there are parts you may need on the old ice maker. Saved myself a bit of money by not having to call a repairman. The process was very simple. I am glad I did it myself. Thank you Parts Select!

Replace the flapper and this solved it. The video provided was excellent and allowed me to do this repair myself.

Excellent video was available on the Parts Select website. It was simple. The selector panel pulled out by hand from the bottom. The subpanel was removed with the four screws. The flapper snapped out of the holder with two clips. The new one was inserted in reverse order.

Super simple! Hardest part of the entire process was identifying which part I needed to order. Once I received the part (which shipped promptly and was at my front door within 2 days), all it took was 5 mins and a screwdriver and I was back to having a usable snack drawer!

Turn off power
Remove operator faceplate by pullling out on outer lower corners
Disconnect wire connectors from circuit board
Remove four screws from dispenser and pull out dispenser assy
Replcae Door ASsembly
Put everything back in place
Power up
Job Done