MSG28DHBBWW General Electric Refrigerator - Instructions

Replaced dispenser door flapper by following the do it yourself video in this site. It was really easy. Just be careful when removing the dispenser black bezel. I broke one of the little tabs when taking it off.

I aligned the back of the controller with the slot in the icebox and it popped right back on. No more frozen vegetables.

I just followed the instructions on the video and it was exactly as they said......no surprises.

Use small putty knife to cut internal sealant on ice maker door trim piece. Then you can easily remove it.

Replaced flapper. Followed the video. The lamp caused the removable plastic bracket (which supports the control panel and the ice chute) to fuse with the plastic frame in the door. Eventually broke the fused plastic, removed the bracket, and filed the rough broken plastic before reassembly.

Remove front cover did not remove wires remove ice and water unit took off flapper put new one on 5 minutes back together

I removed the plate covering the water valve for the ice maker and water dispenser, removed the nut holding the 5/16" tubing to the valve and took off the tubing and nut. I did not need to turn off the water supply or unplug the unit. I removed the kick panel in the bottom front of the refrigerator, replaced the existing plastic fitting with a new push-on fitting, then spliced the tubing coming from the water chiller to the valve where the leak was thus bypassing the broken tubing with new tubing. I reassembled the valve using the original plastic compression nut, replaced the cover and ran the water dispenser while checking for leaks. The water dispanser works great with no leaks.

Part attaches to metal plate near crushing fingers which attaches to ice holding bin. Remove about 6 screws total on each side of plate. You must disassemble the auger & other parts so you can reassemble it in the proper order. Not many parts but i always take pics to cut down on time. New part is at the other end of the auger and acts as the holde of the auger shaft. Picture a crankshaft with a bearing on each end so the auger rotates between new part and the other end of auger shaft. That's it.

Had to defrost the freezer to melt off all the ice before servicing. Once that was done the icemaker replacement only took about 15-30 minutes to complete. The new icemaker came with many accessories and adaptors that were not needed and the instructions were based on replacing an older model and not really clear for my model. They mentioned not being able to use the new stripper but it was exactly the same as the old one so I left the new one in place. All in all it was easy and did the job.

Opened, discovered not flapper but more complicated

The video to replace the flapper looks easy, howerer the first step is to remove thestic cover of the icemaker. In my refrigerator model (as oposed to teh one shown n teh video) teh coved if firmly attached and goes under the refrigerator external plate so I was never abel to take it oot (so step 1 failed).
I was able to replace the flapper TROUGH the whole whre te ice comes from! this took lots of patients and someone with small hands!

1. Use skewer to press plastic tabs under control panel, 2. Remove control panel and unplug solenoid, 3. Unscrew dispenser assembly and solenoid screws, 4. Press in tabs on lamp and remove assembly - unplug, 5. Replace lamp assembly, 6. Replace solenoid assembly and fasten screws, 7. Replace flapper. 8. Replace other parts in reverse order.

son did the work BUT ONLY AFTER- trying to order the part from Sears parts online, in which they never from the right part and i spent 1 and 1/2 hours on chat and finally gave up. THEN i called sears replair, made appointment for two weeks later requesting 1st repair time of the day, was asured the repair would take place between 8-12 and beacuse it was 2 weeks away it should be the 1st repair. The day of the appt I received a phone call at 11:38 saying they would be here about 12:20, I SAID NO THANK YOU< OUR AGREEMENT WAS BY 12:00. THen I got online typrd in water tank your company come up, showed photo, and price which i ordered it can in my son fixed it and all was complete within an hr.

Excellent video was available on the Parts Select website. It was simple. The selector panel pulled out by hand from the bottom. The subpanel was removed with the four screws. The flapper snapped out of the holder with two clips. The new one was inserted in reverse order.

Under the control panel there are three small holes. Insert ballpen or small flat screw driver on both outer holes to push a tab lock that holds the control panel in place. Then pull out control panel and three set of wires will be exposed and disconnect wire connectors (connectors have different sizes so you wont get confused in reconnecting). Unscrew four screws on each corner that holds the ice dispenser assembly (a part where you push your glass against to dispense ice or water. The flapper is exposed and easy to replace.