MSZ20GABGWW General Electric Refrigerator - Instructions
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- Customer:
- Albert from SanJose, CA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
The refrig section door was not closing completely
Removed top hinge assembly to pull door away from bottom hinge (2x hex bolts) Discovered that the pin on the bottom assembly had broken off. Removed and replaced bottom hinge assembly (2x hex bolts). Aligned door with top and bottom hinge pins. Tightened all hex bolts. Done
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- Customer:
- Dale from Knoxville, TN
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Plastic cam on the hinge assembly was worn out and broken
I followed the many post on replacing this part and everything went well. I had a little trouble getting the hinge post into the new hinge assembly, but with a slight adjustment it fell into place. I checked to see what tools I would need to do the job and had them ready before I even started. I removed the door and had it back on in maybe 10 minutes and I am not exactly Mr. Fix It. The only advice I can add to what everyone else has said is you should look the job over a little before you take the door off and have your tools ready. Then you won't have the door off for too long. I'd like to thank this site and everyone who gave advice on how to fix this problem. It made the whole job very easy.
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- Customer:
- Marjorie from Akron, OH
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
hinge assembly on refrigerator door needed replaced
It was really easy for me....my son told me what part I needed. I ordered it, and he installed it!
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- Customer:
- Christine from Sun Valley, CA
- Parts Used:
- WR71X2373
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
I Broke A Plastic Refrigerator Door Shelf
I removed the broken shelf that I had duct-taped in place until the replacement arrived. I simply slipped the four little notches (2 on each side of the shelf) into their appropriate slots and--voila!--my new shelf was installed!
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- Customer:
- Brian from Newcastle, ME
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Refrigerator door wouldn't close fully
This is a side by side freezer/refrigerator, nearly 30 years old. The repair was very quick and easy. 1. Remove two screws from top bracket. There is no cover for the top hinge on this older model. (2) Lift off door and set on kitchen table. (3) Remove two screws holding bottom door hinge. (4) remove two screws hold the cam and shims on the bottom of the door. (5) replace the broken cam on the door, and the bottom hinge assembly. (6) Replace the door on the bottom hinge. (7) Re-attach the top hinge screws, making sure the door is parallel to the freezer door. It took about 10 minutes to do all of the above. Best yet, I ordered the kit about 10am on a Monday, and the parts arrived, normal delivery, before noon the next day.PS- I used petroleum jelly to grease the hinge before replacing the door. The only tool I needed was a nutdriver.
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- Customer:
- Fred from Scotts Mills, OR
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Broken plastic closure cam
I blocked the bottom of the door(CAREFULLY!!) in position to elevate the door & take strain off the lower hinge & pivot post, while maintaining proper door alignment. I removed the two screws holding the hinge & post assembly from the frame, saving the screws & spacer for reuse. I removed the two screws holding the upper cam bracket on the door, again keeping the attaching parts. I installed and carefully aligned the new cam, original spacer & retaining plate to the lower edge of the door. I installed the new hinge & post assembly using the existing spacer & screws. I aligned the door & seal while checking the gap from top to bottom and from side to side. I carefully tighten the screws and rechecked the gap between the door & frame as well as the alignemnt of the door seal. Once satisfied with the alignment, I finished tightening the screws. I emphasize care and extreme caution in reinstalling the screws, they are a self-tapping (self-threading) type of fastener and this requires caution to make sure they are started and installed in the original threads of the door & frame. I put them all in using only finger pressure until I was positive they were started straight, going into the original threads, NOT trying to cross-thread or cut new threads, the structure is too thin for that and stripped threads will result! The door alignment and gap spacing is critical, make sure to check these adjustments carefully to ensure proper operation. Total time of repair, less than 15 minutes. I hope I have not over-simplified this because I have over 55 years of Automotive shop experienced and an ASE Certified Master Auto & Truck Technician...:-)
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- Customer:
- Bert from Fergus Falls, MN
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Socket set
the plastic cams wore out and broke
ordered new parts , came in 2 days and just made the repairs today and took only about 15 min total time all the parts fit right on and the only problem was holding the door and stting it on the lower rod, But my wife helped on the lower end. all in all it went great. Great servic and great parts. Bert Hoffman 79 years old
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- Customer:
- Alan from Richmond, VA
- Parts Used:
- WR13X10020
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Wrench set
The refrigerator door wouldn't stay closed; it popped open when we tried to close it.
I followed the link to the how-to video that was provided on the parts-page, watched it and then followed the recommended steps. It couldn't have been easier -- and I'm not a "handyman." Thanks to PartSelect, I was able to diagnose the problem, find the part that was needed and figure out how to install it. I'm a grateful customer.
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- Customer:
- Bruce from Ore City, TX
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Freezer side door would not remain closed
I did exactly as the video instructed. Removed the top hinge bracket. Removed the door. Replaced the parts on both the door and the freezer, taking care to save and re-install the shims. I put the door back in place and installed the top hinge. I also lubed the hinge pins with very light grease. The door now works perfectly.
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- Customer:
- MARK from WEST HENRIETTA, NY
- Parts Used:
- WR02X10140
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
hinge cam riser was broke
-empty door of food - remove top hinge-open door and lift upward-remove lower hinge assembly-add new part to lower hinge assembly- put door back on lower hinge pivot- close door line up door parallel with other door- replace upper hinge
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- Customer:
- Marilyn from Flowood, MS
- Parts Used:
- WR71X10715
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
needed an extra shelf
Part was received quickly and quickly installed-Thank you
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- Customer:
- Les from Coal Creek, CO
- Parts Used:
- WR71X2373
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Door bin ends broken off
Lifted out the door to release the one remaining tab, inserted the new bin, and done!
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- Customer:
- hugh from grand prairie, TX
- Parts Used:
- WR13X10020, WR02X10140
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
bad hinge
like the video showed!
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- Customer:
- William from Moulton, TX
- Parts Used:
- WR13X10020
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
Hinge Worn And Cracked
Per you video. Without it I would have probably taken a lot longer that necessary. You will never know how much I appreciate your including the video. What customer service. Outstanding.
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- Customer:
- Don from Anaheim, CA
- Parts Used:
- WR02X10140
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
The door would not close from half way open automatically
First I watched the video and everything on that video was correct. I took off the hinge cap with a Philips screw driver on the top of the refrigerator. Then I took out two 5/16" screws with a socket wrench. Removed the hinge and the door lifted off. On the bottom of the door took out one screw and loosened the other one and replaced the Cam Riser. Put everything back together and it worked perfectly.
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