GSS20DBPMCC General Electric Refrigerator - Instructions

The repair did not go exactly the way it was described in the YouTube video, but basically it was similar. After unplugging the power cord, emptying the freezer, removing the shelves and the ice reservoir, I removed the ice maker assembly by unscrewing a Philips head screw and unplugging the power connector. The connector had little retaining tabs on each side that I pried open with a straight blade screwdriver. Then the ice maker lifted right out. Next I removed one screw holding the auger motor assembly, unplugged the power connector, and lifted out the assembly. This where things got difficult. After flailing around a bit, I removed the panel on the back wall of the freezer below the evaporator fan assembly, exposing the evaporator coil. I saw that the fan assembly was attached with two screws at the top and two screws at the bottom. The top screws were easily removed, but when I removed the bottom screws, which were situated in very tight quarters, I DROPPED BOTH SCREWS DOWN BEHIND THE EVAPORATOR COIL. Be prepared with a magnetic nutdriver so this doesn't happen to you. I could not retrieve the lost screws, but fortunately it appears that the top screws hold the assembly securely enough. The assembly was loose, but it was still attached by a power cord that I could not disconnect. I removed the tracks on the side walls for the ice bucket, and then I could maneuver the fan motor assembly just enough that I could reach over the top of it, grab and pull off the old fan blade, and slide the new fan blade onto the shaft. Reassembly was straightforward, replacing each part (except two lost screws) in reverse order to disassembly. After getting everything put back in and plugging in the power cord, I was amazed at how quiet it ran.

Obvious that main electronic board was fried. Refrigerator and freezer both not working although fan was running. Replaced main board and run capacitor. Compressor not running. Pulled starter relay and checked compressor connections for continuity. Checked ok. Ordered starter relay and installed with new capacitor. Compressor started and has been running quiet and cold ever since. Thanks to videos on partsselect website for offering the confidence to try the fix myself. Total spent on parts and shipping,$350. I had electric provider install surge protection behind meter for a cost of $5.70 a month. Hope it works as advertised.

Removed the back cover over the control board, and made sure that the board was the same. It didn't look exactly the same, but figured that it was the same, just updated. Took out the board, moved the wires to the new board and reinstalled. Plugged it in and it came on, so I reinstalled the cover. Seems to be working to this day.

The old switch was hard to remove. Thinking that I may have to loosen the wires I used a socket wrench to remove a clamp. This was unnecessary. In the end the switch did come out using a large size screwdriver. The problem was that the expanding plastic tongue is not visible from the ouside so you have to try to feel your way around. If i had ordered the replacement before and not afterwards I would have seen this before hand.

After replacing the light bulb and still no light I manually pushed the light switch button. Intermittently the light would come on then go out. I removed the power plug from the power source then replaced the light switch. I plugged the refrigerator back in and now I open the door the light comes on and stays on until the door is closed.

For troubleshooting, I took off rear panel inside of the freezer compartment & determined that icing of the coils was not the problem & it did not apprear to be a defroster malfunction. All components appeared to be working properly except the compressor would not turn on and only room temperature air was being circulated by the fan. After narrowing the probable causes down to a faulty Main control board by reading as many similar posts as possible,I ordered the new control board. When it arrived the following morning via UPS(less than 24 hours!), I unplugged the wiring connections attached to the old board, (which was somewhat different in appearance), and then gently popped the circuit board off of the plastic retainer studs by pushing in the little retaining clip part of the studs in with a small screwdriver so the board could be released easier as I pulled outward. I popped the new board on the studs by gently & evenly pushing with a larger hut driver over the studs until it was locked in, being careful not to damage or over stress/bend the board. I placed the wiring connecters onto the pins on the board.....every connecter had a different amount of pins so improper connection was not possible. I placed the ground wire connection of the new board between the metal cover plate @ an adjacent screw location to ensure grounding to the back of the fridge sheet metal. I plugged in the refrigerator and was quite relieved when I heard the compressor start up after a second or two! Within moments the temp began to fall until it reached the proper temp in both compartments. Success!

I removed the cardboard cover from the back of the fridge. I was not sure where to begin then the compressor kicked on and a flame came from the bottom of relay that mounts to compressor, so i unplugged fridge and let cool .I removed part that burned and looked on this site to identify what it is. The part has been updated to a new design which is now a white plastic. I also replaced run capacitor .Put the new parts on and it was back to working .The sleeve that comes with the new run capacitor didn't fit under the lock wire clip so i left off.

used prior reviews, was good, I was not sure how to remove fan blade. It just pulls off.
space is tight but every thing went ok.

I bought the GE Refrigerator about 4 years ago for about $1500. The defrost Heater failed about one year ago. Then I called local repair guy, he replaced the Defrost Heater and charged me about $250. Now it happened again. I think we should try it to fix it by myself. I found the parts from partselect.com, it costs me $50 with 2-3 days shipping. After it replaced, it works fine again.

Note: Symtom: cannot make cool air, Frozen area with frost on the wall. Regeriator "leaking water" on floor since iced food started to melt...

Solution: open the cover of the wall inside of frozen zone, use hot water to defrost it gradually. removed the failed Defrost Heater and replaced it with new one.

Note: after you defrost the area inside of the wall, your refrigerator will work normally without the Defrost heater without any issue about week while you are waiting for the parts coming.

Diagnosis of symptoms was condenser fan not running, due to faulty main board.

First: removed the cover over the main board, which was too hot to touch. Bad design flaw, no ventilation for the board, which I believe made it fail. We got another year of service with the cover removed.

Second: after reading people's experiences here, ordered the board and popped it in. (Note: needed a pliers to compress each of the 4 plastic studs holding the board in.) Works like a champ.

Third: did NOT replace the cover. At our altitude the air can't conduct enough heat to prevent cooking the board. Need to allow circulation.

Removed cover plate on rear of unit - 3 screws

Removed connectors and ground wire

Removed board (use needle-nose pliers to compress plastic mountig posts)

Replaced board, inserted connectors, attached ground wire, put cover on

Everything worked properly

I must admit - I thought I'd attempt to do this repair and end up calling a service guy to finish it. I'm not mechanically inclined AT ALL but thought I'd give it a shot after reading others experiences. I'm glad I did. The fix was easy, but there was initial anxiety while reading the instructions that came with the part - as they mentioned the possible need to cut some wires. Fortunately that was not necessary..... Removed three screws from the rear plate to expose the part needing to be replaced. Remove the fittings from the old board (needed plyers to do that - be gentle), take the old board out by using needle nose pliers to squeeze the white plastic tabs and pull the board free. Reconnect fittings to new board and you are done. Works better now than ever - obviously the old board had an issue that GE should have recalled, as many others had the same problem.

Ordered a new Main circuit Board. It arrived next day. Unplug the fridge to take away electrical power. Unscrewed the panel on the back of the fridge near the top. I then pulled the wire connectors off the circuit board. Gently pull the board off the plastic tabs. Push the new board onto the tabs. Reconnect the wire connectors. Screw the panel back on.

1 opened door 2. pryed cover off from cieling 3.cut and stripped wires on 4. sodered wires from old wires to new sensor. 5 insulated conection.6 put cover back on. This did not fix the problem it was the control moduel.

Pulled out the fridge and unplugged electric cord. Took off the back lower right side panel. Unplugged all the connectors and removed the motherboard. Replaced the motherboard and reconnected connectors. Replaced the panel and plugged it in. Works great!