PHE25TGXAFBB General Electric Refrigerator - Instructions
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- Customer:
- Jeff from Columbia City, IN
- Parts Used:
- WR17X11653
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
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- Customer:
- G from Spring Hill, FL
- Parts Used:
- WR17X11505
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Noticed pieces of broken plastic in my ice cubes.
Of course, the first thing I did was remove the ice cube container from the freezer, and dump the ice cubes. (Conservation note: If you're in a place with water conservation rules, dump the cubes in a big pot and save them. If they melt, use the water for your house plants.) Following the advice from another DIYer, I let the container warm up before doing anything further.
Turned the container (I'll call it the "tray" from now on) over, removed the two screws holding the front cover with the Phillips screwdriver, gently pulled the cover out to disengage it from the rest of the machine.
Getting the next part out was tricky because it didn't want to release just by pushing in on the tabs on either side of the front assembly. That's where the two table knives came in, courtesy another reviewer. Be careful here not to jam or twist too energetically because the plastic housing is still quite breakable.
Just to be safe, I unscrewed one more screw that held the little bracket holding the rod with the spring on it and disengaged it. Then I discovered that I had to unclip the part that holds the auger in the front part of the assembly and slide the auger out of the way so I could pull the broken part out.
Having done all that, putting the new part in and reassembling the whole thing was pretty easy.
Slide the new part in, carefully rotate the auger back into its place, slide that assembly back into place, replace the clip holding the end of the auger, be sure the long rod engages the ice crusher gizmo, replace the screw that holds the rod in place, hook the front of the drawer back into the proper slots, rotate the cover back into position and replace and tighten the two screws.
You're done! The ice cubes you took out will probably still be frozen, so you can dump them back into the tray and slide the tray back into the freezer.
If you're cleverer than I am, maybe you won't need to do all the little things I did, but even so the whole exercise took less than 15 minutes--the ice cubes didn't even melt!
Turned the container (I'll call it the "tray" from now on) over, removed the two screws holding the front cover with the Phillips screwdriver, gently pulled the cover out to disengage it from the rest of the machine.
Getting the next part out was tricky because it didn't want to release just by pushing in on the tabs on either side of the front assembly. That's where the two table knives came in, courtesy another reviewer. Be careful here not to jam or twist too energetically because the plastic housing is still quite breakable.
Just to be safe, I unscrewed one more screw that held the little bracket holding the rod with the spring on it and disengaged it. Then I discovered that I had to unclip the part that holds the auger in the front part of the assembly and slide the auger out of the way so I could pull the broken part out.
Having done all that, putting the new part in and reassembling the whole thing was pretty easy.
Slide the new part in, carefully rotate the auger back into its place, slide that assembly back into place, replace the clip holding the end of the auger, be sure the long rod engages the ice crusher gizmo, replace the screw that holds the rod in place, hook the front of the drawer back into the proper slots, rotate the cover back into position and replace and tighten the two screws.
You're done! The ice cubes you took out will probably still be frozen, so you can dump them back into the tray and slide the tray back into the freezer.
If you're cleverer than I am, maybe you won't need to do all the little things I did, but even so the whole exercise took less than 15 minutes--the ice cubes didn't even melt!
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- Customer:
- joe from spartanburg, SC
- Parts Used:
- WR23X31507
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver
Light would not work when I opened door.
I lifted the old switch with a flat screwdriver, attached wires, and popped into place. Saved 80 bucks for a repair call.
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- Customer:
- John from Windham, NH
- Parts Used:
- WR55X10025
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
Freezer and fresh food section getting warm due to inside coils frosting over.
No self defrost. Measured heater coil with ohm meter which was OK (not open). Ordered 2 temp sensors (there are 2 in freezer, 2 in fresh food sections). The original and the new all meaured ~150 ohms. Replaced one by one. This did not fix problem. Ordered defrost thermostat. Original measured ~150 ohms - new one was ~100 ohms. Unpluged refridgerator. Removed coil panel (4 nut screws) in freezer and light cover (1 small phillips screw). Locate defrost thermostat clipped to top of coils (orange / pink wires). Cut wires and unclipped thermostat. Stripped insulation off of wires and reconnect using wire nuts. Clipped thermostat back to coils. Ran refridgerator without panel on coils to see if coils frosted up again and listend for fans/compressor to stop ( took hours). Opened freezer and viewed glow of defrost heater. Problem resolved.
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- Customer:
- David from Cary, NC
- Parts Used:
- WR02X13425, WR02X10779
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Fridge Door would not close "automagically"
I had to remove the fridge door (side by side), which took approximately 10min (most of which was retrieving the right size socket wrench from the garage). With the door removed, I could replace the broken door closing cam and door stop... with 4 screws. Not much to it. Had the door mounted back on in another 5min and that was it. :)
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- Customer:
- Curtis from Corona, CA
- Parts Used:
- WR23X10783
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Water dispenser won't always dispense water
I followed the instructions found on this website. I removed the control panel by inserting a small Phillips screwdriver in the three holes at its bottom. I used the same screwdriver to pull the dispenser assembly down but could have used a larger one. The microswitch could be seen in the assembly at that point and was easily removed by opening the "fingers" that held it in place. I attempted to pull one of the terminals off without using a pair of needle-nosed pliers and ripped the wires right out of the terminal(I was able to find a replacement at Radio Shack). Low and behold after reinstalling the new part, it did not take care of the problem.
My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
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- Customer:
- William from West Union, SC
- Parts Used:
- WR17X22070
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
no problem
I had lost the provided bypass filter plug. I decided to replace it with your part.
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- Customer:
- Robert from Encinitas, CA
- Parts Used:
- WR72X10240
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Broken left bracket-would not hold left side of ice maker tub in place
Removed 3 screws that held the Glide on and replaced the glide. The manufacturer did not install one of the screws when they built the refrigerator. This caused the bracket to fail.
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- Customer:
- James from Jacksonville, FL
- Parts Used:
- WR11X10010
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Freezer door lever broke
Unscrew the two mounting screws for the plastic vent plate on the bottom of the SS unit and take the remove the vent. Next, slide the end of the lever through the square hole in the bottom bracket and attach the hook end of the lever to one end of the lever spring. Pull on the other end of the lever spring and slip it over the spring mount finger that is a part of the bottom bracket frame. Finally,reattach the plastic vent plate with the 2 mounting screws. Total repair time was less than 15 minutes.
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- Customer:
- D from ZELLWOOD, FL
- Parts Used:
- WR17X11653
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Flapper not sealing. Frost buildup on inside of freezer door
Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved
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- Customer:
- Jeffrey from Williamsburg, VA
- Parts Used:
- WR17X22070
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
No longer needed water filters
Your website was very easy to use and the product shipped very promptly. It was great experience. Thanks!
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- Customer:
- calvin from annapolis, MD
- Parts Used:
- WR62X10055, WR17X11653, WR17X10706, WR02X10585
- Difficulty Level:
- Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Screw drivers
when dispensing ice the flap door would not open properly and was open most of the time causing the door to ice up...cause solenoid was rusted badly
I removed the screws for the inner door and removed inner lining. Then took out the ice dispenser in the door. Took off control panel on the front of the ice panel. Removed the rusted parts and put in new parts. Put all parts back the way it came apart. In retrospect.... I could have possibly replaced the parts from the front panel but by taking apart the door...I had to thaw out the inner panel and insulation with in the door.
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- Customer:
- Larry from Republican City, NE
- Parts Used:
- WR62X10055, WR17X11653, WR2X8818, WR17X10706, WR02X10585
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ice maker door failed to close letting ice melt
Removed the front panel on the door that has the ice maker controls. Removed the screws and parts. Reassembled the parts and it works better than new. Ice door closes firmly and holds tight.
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- Customer:
- Michael from Hanford, CA
- Parts Used:
- WR01X10315
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Ice Maker auger blade broken
The ice machine auger blade broke a chunk off. I decided to try to replace it myself. I bought the new auger blade and then sat there and stared at it and the ice machine for a few, trying to figure out how to change out the part. Turns out it was a qute lengthy process. The auger is threaded on one end and the ice chopping blades are on it. So I had to take each blade off the old one and put it on the new one. The blades have to be positioned just right on the shaft so it's best to just draw a line down over all the blades so as to put them on the new auger successfully. The problem I had was the end cap that screwed on the end of the shaft. It was the part I ordered here. It is made of plastic with plastic threads and at first I couldn't figure out to get it off. Turns out the threads are opposite normal. By the time I figured that out, I had just about destroyed the cap using pliers to try to unscrew it. There is a washer and half moon clip that fastens on this end nut so if you mess the nut up, chances are you won't be able to get the half moon clip to go back on. I finally did it right and now how the ice maker working right again. A hard part for me was figuring out how to set the spring shaft that works a lever to either give cubed ice or crushed. I had to keep fiddle with it before I finally got that right. At first I was only getting crushed ice even with the cubed setting and then only getting cubed ice with the crushed ice setting. After some fiddling, I got both to work but to this day can't figure out what changes from the crushed setting to the cubed setting.
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- Customer:
- Mark from Frederick, MD
- Parts Used:
- WR01X10611, WR02X13425
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Wrench set
Dorr stop was broken when door was allowed to swing too hard.
I removed the two screws which released the door stop. I then put the new door stop in place and installed the two screws. Job Done.
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