MSG20GABCWW General Electric Refrigerator - Instructions

Same as the others, just propped the door up and took off the upper and lower hinge parts and replaced them. One note: the old hinge was so torn up that some of the shims were partially destroyed. Since I didn't order the shims, I had to do a little machining. It might be a good idea to order shims if there is ant doubt.
P.S. With normal shipping, the order arrived in 2 days!

Removed the refrigerator door. Replaced the cam riser bushing on the bottom of the door. I then removed the hinge bracket on the bottom of the refrigerator after removing the grill (oh yuk, what a mess under the refrigerator). I put the new bracket on and replaced the door. All is working well again. Thanks for the hints and the parts.

This door was a problem for 1-2 years before I realized it had dropped about 2 inches. On close examination I saw that the hinge parts had completely broke down.
Had original manual-looked up model # on line under GE appliance and was surprised to find a large complete parts dwg showing parts I needed. Decided I needed the hinge assy.
Removed the door cap on top,replaced hinge assy and remounted door in reverse.--Works like new.

My job pretty much paralled the no. one on this list,I am a retired industrial electrician and have many years experience doing similar jobs.Went very well. . Tom Pennington of Muncie Indiana

First issue, I tried to get the top hinge cover off by gently prying. No go. Went to get a step stool and discovered a small screw holding the plastic cover on. At least I didn't break it by prying. I then removed the two top hinge bolts and removed top hinge. I then lifted the door off the bottom hinge.

I then removed the bottom hinge (two bolts) and replaced it with the new hinge with the attached lift cam. (Bottom half of cam)

I then removed the broken lift cam from the bottom of the door, replacing it with the door closing cam included in the hinge assembly package.

Second issue: I did not need to order the DOOR closing cam as a separte item as it came with the hinge assembly package. (There was a warning note in the hinge assembly package to use the door cam included, as new materials had been used and abnormal wear could occure if you didn't replace both pieces of the lift cam)

I set the door back on the bottom hinge, replaced the top hinge and tested. The door would NOT close on it's own. Getting down on my belly I could see resistance of the door light switch was keeping the door from closing. The fix of this issue was to load the door with the normal use items. This provided enough weight to the door and offset the resistance of the switch. EVERY THING WORKED GREAT. Time was 26 minutes from start to finish.

Removed all items from the door shelfs.
With the door open, picked up the door and slid it upward as far as it would go. Asked wife to place a stack of books under the door to keep it at the proper height. Removed the lower hinge pin assy. remved the door stop. Installed new componets and reinstalled the door stop. The door was now level with the freezer door.

I had to remove the top hinge of the door and shut off the water supply to the automatic ice maker. I then unhooked the water line and pulled it through the guide as I took the door off. Once the door was off, I removed one bolt with the nut driver and replaced the cam. I reversed the above actions and replaced the door. It is very important to adjust the door so the seal fits tightly and evenly all round the door. It was a relatively simple procedure that went very smoothly.

they sell the cam piece but the instructions says not to replace only one part. so beware you need both the cam and hinge as a kit .

Just remove all items in door shelves, remove screw holding top hinge cover on. Remove two bolts holding top hinge and remove hinge from door. Carefully open door and lift out of bottom hinge. Remove screw holding bottom hinge on door and replace broking cam riser. Reinstall door in reverse order and adjust top hinge where both doors are even across the top. Thats it!!!!!

Turned refrigerator off. Removed food from right hand (refig.) door. Closed door. Removed upper hinge cover with a standard Phillips screwdriver and then removed upper hinge by removing two 5/16" bolts using nutdriver. Lifted door up to clear the bottom hinge-post and set it on the table. Removed the kick pan at the bottom of the refrigerator and then removed the bottom hinge-post which was attached with two more 5/16" bolts. Installed new lower hinge post and rubbed a small amount of mineral oil on the closing cam (which is riveted to the hinge-post). Removed the old upper closing cam from the door (5/16" bolts) while it as lying horizontal on the table and installed new cam lubricated with a small amount of mineral oil. dropped the door in place, replaced upper hinge and cover. Replaced kick pan. Done.

Use several wood blocks and propped fridge dooe up and someone else steadied the door while I replaced the hinge. Pretty easy.

I simply followed the excellent video, once I discovered the lower door hinge was the problem. Part Select was amazing! A $25 part and 15 minutes saved me $1,200+ ... the price of a replacement refridgerator. Thank you!

I watched the video on your web site first.Then I proceeded to do the repair exactly as the video showed. Very easy!!!!!

The refrigerator door would now close and notice broken plastic on the floor. It is a 1990 or so GE fridge. To repair - ordered the Cam Riser (the plastic piece that broke and the matching lower door bracket.

Took off the lower hinge with a socket wrench. removed the door. Replace the old Cam Riser with the new one. Slid the door onto the upper guide then fastened the new hinge with the socket wrench.

Easy job .. around 20 minutes.

I could see a broken part but couldn't tell exactly how it was oriented on the hinge. I bought just the cam riser but then thought I needed the hinge kit based on what I read on this site. Then I saw better pictures of the hinge kit on another site & realized there are 2 cam risers that meet. The one riveted to the hinge was fine (in my case) - I only needed the upper one...a very inexpensive repair. Do NOT remove the door for this repair. Slide the door up a bit while closed and use a pint-sized paint can to prop it up. Make the repair and remove the can...done.