GSS20GEWPCC General Electric Refrigerator - Instructions

A second person is necessary to help prop up the refrigerator. One person will need to insert a 6 inch support under the front of the refrigerator base while another person rocks the refrigerator back to provide access for the support to be inserted.

The front refrigerator panel was removed to reveal the refrigerator base and provide access to the front wheel assembly adjustment screw (screw mobility). The front of the refrigerator was propped up on a solid support about 6 inches above the floor to provide access to the front wheel assembly and allow removal through the base of the refrigerator. The front wheel assembly was dislodged from the base by first removing the pivot pin by hand and then prying the wheel assembly loose with a screwdriver. Normally the pivot pin would need to be released by prying it loose with a screwdriver and then pulling to free by hand. Once the front wheel assembly was dislodged the adjustment screw was removed with a socket set and the front wheel assembly fell out of the refrigerator base. The new front wheel assembly was then inserted into the refrigerator base, the new pivot pin was inserted and aligned with the support holes and pressed into place to secure with locking mechanism. The new adjustment screw was then inserted into the refrigerator base hole, aligned with the front wheel assembly and hand tightened to set the first threads. The adjustment screw was then tightened with a socket set to seat the adjustment screw. The refrigerator was then lowered and the adjustment screw was adjusted to level the refrigerator. The refrigerator was then pushed back into its normal position and a final adjustment performed to assure the refrigerator was level. The front refrigerator panel was then pressed back into place.

I downloaded a schematic of the ice dispensing unit. The whole unit pulls out and there are a couple of screws that remove plastic covers. The "trick" was to get the two plastic tabs pushed in and lift the auger unit out of the tray - a two person job! We used knife blades (it was the thinist and strongest tool around) to push the tabs in and pry the auger assembly out. I think we did a great job NOT breaking the plastic pieces! As careful as I was, I definately needed the schematic to put the ice crushing blades and spacers back together. All of this could be avoided if they used a metal auger instead of plastic!

Ice maker assembly removed from refrigerator and disassembled. Note nylon nut holding the Augur in place is removed clockwise. As you take the assembly apart, note each piece for reassembly.

I am 85 years old and had no trouble replacing the Augar. Removed ice maker from frig. Remover the ice shield (one screw, remove front panel (2 screws) carefully removed augar assy.

Removed the lock washer,the the end plastic nut, being careful in removing the ice crusher blades. Replaced the augar and all parts. Checked out the ice dispenser and the crusher, both worked fine

We had a little difficulty getting the washer back on properly because my husband could not remember how he took them off. I finally got the parts in front of my computer and brought up the picture of the auger and parts that showed me how to put the washer back properly and we got it back together and it works fine. Not bad for two old people I am 80 and my husband is 79 but we still take pretty good care of things.it would have been a little easier if I could have printed the picture off, but we made it.

First turn off the power, remove the ice tray, remove the two screws holding the ice maker to the side of the freezer, use the screw driver to gently open the electrical clip for the power cord inside the freezer, remove the complete unit from freezer, bend the old stripper from the holding pin- it is flexible- it will bend, replace the new stripper on the holding pin and bend into the slot to hold it firmly, no water will come out from the fill cup into the freezer, plug in the power cord, mount back to side of freezer, you are done.

Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid

Bing , Bang, Boom.

The ice maker has plastic parts in the front that snap together. Getting those parts apart and back together was the most difficult part of the process. The auger was easily replaced.

It was more involved than I thought. I didn't have the proper tool for removing the snap washers but a screw driver and pliers did the trick with no damage. I think this is the first time I repaired something right the first time.

Unfortunately, the replacement part didn't come with instructions. The repair, nevertheless, was fairly straightforward. After removing the plastic parts that guide the ice through the door (by removing a few screws that attach the parts to the inside of the door), I was able to slip my hand into the ice maker dispenser and remove the old part. The part clips on. It is a tight fit through the funnel (from the outside of the freezer), however, and requires that the gasket first be "flipped" open wherein it unfolds 180 degrees. Doing this will make it easier to clip the new gasket onto the assembly.

Excellent video on youtube showing how to replace the auger-Refrigerator and IceMaker Repair - Replacing the Auger Assembly (GE Part# WR17X11705).Very detailed video showing every aspect of this repair. There are many other videos showing this exact repair!!

I followed the directions provided by Robert of Florida. My contribution is, be aware that the plastic nut on the auger shaft turns to the right to loosen.

I shut off the water at the shut off valve when I discovered the leak. I started checking on the web for a part and I found PartSelect.com and I couldnt believe there price!! I had checked with a local dealer and it was several dollars cheaper here.Back to the repair i remove the vent cover on the back of the unit about 8 screws and then there was on screw holding the water valve and three water lines to lines use the puch in method and one is screwed on , i simply remove those and reinstalled the new valve with the coresponding lines. in a few minutes i had ice and water out the door good as new!! I also took the time to install a new five yr water filter!! actually this water valve is much quieter than the origianl I am well pleased with PartSelect I will do bussiness with them again!! Thanks Bob

Removed panel from front of freezer door by pushing up on three spring loaded screws located in the opening where the ice door opens and closes. they are about 1 inch apart on the bottom of the opening. Push up to free ice maker panel. Remove three screws from solenoid, located at the top right. Remove wire, replace with new and that is it. Fixed the problem!! Our ice maker hadn't worked for months. Be careful if you remove the round ice maker door to clean. There is a spring that located on the left side of sprocket. The spring fell off and took me a while to figure where it came from. Recieved package in three days and the job took minutes. Works great! Very easy to complete.